Enterprise Rent-A-Car

I used Enterprise to rent a car so we could visit Niagara Falls while in Toronto, and was surprised by how easy and seamless the whole process was. The location was conveniently located in the heart of downtown, easy to find, and returning the car was also a breeze. The service was also excellent, in particular, Vlada (the nice person who helped us) also made recommendations about sights to see on the way to Niagara. Thank you, Enterprise for being so efficient and kind, and for making the rent-​a-​car process easy and enjoyable. :)

I am surprised by all the negative reviews. My experience with Enterprise, especially the Simcoe Place location, has always been positive. All the staff are very polite and professional which is the reason for my preference to rent from this location even though there are closer locations to my home.
From my experience with different rental companies, Enterprise has always been honest about costs and I have never had problems after my rental with unexpected fees. In contrast, another car rental company attempted to swindle more money out of me due to «damages» that were already on their vehicle before I took the car.
While their rates aren’t always the lowest compared to other companies, I’d rather pay a bit more to have a piece of mind that they won’t penalize you later on for «damages» because you decided to opt out of insurance.

My first time renting with Enterprise was excellent. The rate beat all other competitors by a significant margin, booking via
was easy, pick up was a breeze and very efficient. The car was good and as a new customer I was even privileged to receive a complimentary upgrade as a first time client. Everything was simple and easy. I would absolutely recommend and rent though them again.

Great Service and convenient!
My family recently flew into Toronto’s Billy Bishop Airport. The Airport is downtown and extremely easy to get to, but currently there are no onsite car rental companies. Enter Enterprise! Book your car from their Front street location (about 2 km away from the airport) When you are about to get on the ferry, call them, and they will pick you up! I have four children, so they picked us up in the minivan we were about to rent. This meant that we didn’t have to unpack our luggage once the paperwork was complete. On the return, they did the same. They dropped us off at the airport. I booked the car through Costco Travel so the price was also great.
They were extremely helpful and efficient. Traveling with 6 people, four children under age 10, has its challenges. Enterprise definitely took away some of the bumps.

Came here to return a car that I got from another location. I’m sure some other places would have allowed me to drop off the car after hours, but felt safer with a person.
To get to their parking, it’s on the north side of Front Street after Simcoe (you’ll see a sign). Go all the way down to P3 and you’ll find their parking spaces.
Go to their offices on the C level.
After 7pm, the entire place is pretty empty and all the sales guys run up and down leaving the offices empty on occasion. I never understood why all Enterprise sales folk are half ambitious men who like to dress in businesswear.
Anyway, I was disappointed when I called and asked if they could drive me home to St George and Bloor and he asked me where it was. I couldn’t really answer. Then they also said they don’t drive people home past Dundas. (strange, bc I could walk there).
When I got to the store, they told me it was past 6pm and because they had too little people, they can’t drive people. I thought it was their policy.
Anyway, they are open 8am and are downtown, so it’s a great option to go. And the subway isn’t too far away. Just a note, you would be better off going up the escalators and exiting to Simcoe and walking to union or St. Andrew.
Instead I tried to navigate the path and walked a bit in circles. It’s awfully empty down there.