I ordered a couch and a chair from them over 6 weeks ago. At the time I was told that it would take 4 – 6 weeks to be ready. It has been over 6 weeks now and I have experienced the following: 1. During the purchase negotiation, I requested a sample of the fabric to pick out paint colors. I was told it would not be a problem and that Mansoor would get it from the manufacturer. When I called about it a couple weeks later, I was told that I would get a call back. I never received a call regarding the sample. 2. On Nov 2nd I was told it was ready. I told them that I would pick it up in 3 days. On the day of pickup, my husband arranged to borrow a pick-up truck and get it. When I called to confirm the pickup, I was told that it was actually not ready at all. I dont understand why I would have been told it was ready when in fact it was not. It was not easy for my husband to arrange to borrow the truck. 3. I was then told that it would be ready in a few days, by Nov 10th. When I called November 10th, I was told that it would be ready no later than Nov 13th. It is now Nov 12th. I have called 4 times today. 2 times I was told that I would get a call back(that was over 5 hours ago and no call back) and 2 times they did not even pick up the phone.
Ryan C.
Rating des Ortes: 3 Toronto, Canada
The folks are friendly enough, and enough being satisfactory. They don’t go out of their way to provide great customer service. The service rep who helped us, watched over us like a hawk, following us around the store giving us little room for private talks. He wasn’t rude, but like I mentioned he also didn’t give us sufficient room to browse on our own. On the day of delivery, I spoke with Mariam and asked her if she knew when the company was delivering the product, she asked me to call the delivery guy myself. I don’t know what you think of that, but I think I shouldn’t have to contact the delivery people, to figure out when they’re coming. They did deliver the product we bought. I didn’t know I had to assemble it when it arrived. The legs of the dining room table required me to attach them to the table. The table came with 1 ½ inch screws. Hardly enough stability for large dining room table legs. I ended up having to drill holes and bolt the legs on. My advice to you is, definitely shop around before deciding to go with this company.
Jennifer K.
Rating des Ortes: 2 Markham, Canada
I don’t know how much Style Furnish N Style has but just maybe not my Style? Saleperson though friendly enough but I just don’t like people following me everywhere and telling me every single piece can be custom made to whatever material I like. I think I would need to like something first? The display is flea market like but without the pricing to match. A note to management, more selections doesn’t mean better. No Photographs signs are everywhere. Maybe they don’t want to see how messy and crowded this place is?
Harry J.
Rating des Ortes: 1 Mississauga, Canada
if you want to buy furniture do yourself a favor. dont buy from them. the most dishonest shop. no respect for customer. they send me wrong furniture, n then after numerous calls they change it after 2 weeks. n that too was broken. when ask to exchange they didnt agree and ask to pay 30% more of total sales which i refused. I spent more than 4000 $ in this store and i got broken furniture. this purchase was a nightmare.