Gamma-Dynacare Medical Laboratories

The WORST lab I have ever gone to. The staff bickers a lot, they are not managed well if there’s even anybody in charge there. They yell at each other and get confused with who draws blood and who takes reception. Everyone is acting so rushed you’d feel anxious getting your blood drawn with that much commotion going on. They are not professional at all, either the company trains them or replaces these bunch of old people with younger, more professional employees. Also hire a receptionist so your techs don’t do all the work from answering calls to taking patient registrations and taking specimens!

I was in and out in less than 15 minutes, which for a blood lab (at least in the states.) is absolutely amazing.
Sure, they aren’t super friendly but I don’t need them to be. I need them to be quick and efficient. And they are. The place is also easy to bike to and find. Win.

The nurse was very friendly (if a little quiet) and answered my questions on the phone beforehand about how long the wait was.
The centre itself was easy to find and as soon as I walked in I was able to check in at the desk to get bloodwork done. Within minutes I was sitting and being prepped by a nurse. She was able to get it first try (to my relief) but it was fairly painful. However I would go back just for the quick check in and out.

Pros: Short waits
Cons: Nobody ever picks up phone calls, I have been trying for 2 random days, so did the nurse from the family doctors’ practice, NOBODY PICKS UP THE PHONE CALL! I wanted to ask some questions like do we need to book an appointment etc. but i guess you can only walk in there with your questions. Receptionists are cold hearted and couldn’t care less about the patients.
I went there today to do my blood work, which is a Tuesday and 26^th of the month and I am leaving the country for European on 6^th of next month.
After the lady who has a scarf covering her head, did the blood work, she just left me in the room and left without saying a word, I waited there till she called in the next patient, and then I realized my part was done. Since I am hoping to get my blood work before I leave the country, I had to ask her usually how long it takes to get the results, she said «5 – 10 business days», I tried to explain that I am a little bit worried and wanted to know if there is any way to get it sooner, she said «no and I don’t know anything else». She couldn’t careless and so I didn’t want to bother her. I went to the reception desk and hoping that they could offer some advice.
The male receptionist has the same cold face and it’s like he hates his job and hates people who ever need to talk to him. After I mentioned my situation, he said we sent it to the hospital, hospital do the work, and that’s it, if you need it, ask your doctor. Again, he couldn’t careless and told me everything I have already known. Well, I guess hoping they would said something nice like «hey, don’t worry, we will send it asap and hopefully you can get it before you leave» is too much to ask for. They just COULDN’T CARE LESS.
I only want to say that, if you hate your job, you should probably quit your job. Patients are innocent. And I hope you all get fired. Gosh, my hormones. I guess I am really upset. lol.

Not bad. Be there at eight when they open if possible — I waited about half an hour to be seen and the fluorescent lights were making me feel sick, especially since I had to fast 12 hours ahead of time (which became 13 hours). The signs in the office all say to keep pressure on the site for 1 minute afterwards, but you should actually do that for 20 minutes and not lift anything heavy for 24 hours, which they don’t tell you.
On the other hand, the drawing process was very easy, just a tiny prick and then no pain during the process, and the staff were all very friendly.

This lab is always well organized and i have yet to wait longer than 10 minutes to be called for my blood work.
The nurses/​health technicians are friendly and gentle.
What a breath of fresh air compared to most other labs in the city!

I wanted to check a couple of bloods so pottered along to my friendly local family doctor, Dr Stendardo at Appletree in Village by the Grange (
). It was another efficient visit. He printed off the necessary forms and I trotted off. The laboratory indicated was this Gamma-​Dynacare on Edward Street nearby.
I Googled beforehand and found some one star reviews so I wasn’t particularly hopeful. I was worried about long waits because I knew I’d have to pop out of work to get the test done (their hours are pretty much office hours) so phoned one afternoon to enquire. I was told I could go in right then if I wanted and the wait wouldn’t be long. I went the next afternoon instead. It was the day before Canada day, just before a long weekend so I thought it would be busy and chaotic. It was anything but. The lab is on the 8^th floor and I strolled right in with my form and OHIP card and presented them at the desk. The friendly reception staff started entering my details and then directed me to a cubicle. I had barely sat down when the phlebotomist came in to take my sample. He was friendly and quick. I barely felt the needle and next thing I knew I was collecting my OHIP card and heading back to work. Couldn’t believe how quick and easy the process was. There had to be a catch!
There was no catch. I was called to get my results the following Wednesday which was pretty efficient considering the long weekend in between. No wait, friendly people, skilled phlebotomist and pretty rapid turnaround time? Yes, I’m a fan!