Golden Hanger Cleaners

Don’t waste your money here. The dry cleaning is not good, tailoring is just bad, and the customer service is even worse. I took a BCBG dress here to get dry cleaned and repaired (for a small hole on the back). I specifically asked the lady if it would be noticeable and she said they would do their «best», by which she meant «very little». The hole was totally noticeable from the back; they used black thread on a blue dress, and I frankly could have done a better job at home. I essentially paid to have them run a needle and mismatched thread through the fabric three times – that’s how small the hole was. I felt quite ripped off so I asked him to please remove the thread and said I would do it myself. He refused and began arguing with me in the most condescending tone. He said I had to pay for it because they already spent time (i.e. 30 seconds). I told him that I would take my regular business down the street and give him the Unilocal review that he deserves. He said okay, so here it is.

I brought a white silk top to a cleaners near my area (VIP Tailors near Christie Pits) and when i got it back it was yellowy brown, stained the colour of sweat (when I brought it in there were a few spots but overall looked white and fresh as it was quite new). I was really upset and ended up bringing it to Golden Hangers in a last ditch attempt. They said they couldn’t promise anything but would do their best. Next day I arrived and its as good as new!!! I was ecstatic.
Not the cheapest but DEFINITELY worth it for items you care about.

I have been using Golden Hanger for two years. I wear a suit every day for work so i do dry cleaning often. They’ve always done an excellent job.
I’m a bit absent minded so occasionally i leave e.g. A twenty dollar bill or expensive cuff links in my pocket. They always get returned to me in a cute tiny ziplock bag.
I’ve used their repair services a number of times too… and have always been impressed. The owners, Albert and Janet, are very conscientious and friendly.

I work at Queen’s Park and I was excited to find a cleaners nearby offering weekend cleaning services. I left my suit on the Friday (October 18^th) and picked it up on the Monday (21^st). To my dismay, I found a rip on the left sleeve of the jacket before leaving the store. There was no possible way that the rip was there on the Friday when I dropped it off, because it was a very noticeable rip.
I asked the gentleman (the owner/​manager) if he could fix it and he said it would an extra $ 80 and take two weeks to get back to me. I said that would be fine, but told him that he would need to pay the costs since he was the one who damaged it. Naturally, he refused, and told me that I would need to pay. I told him that he would lose a customer if he was not able to take responsibility for his mistake and pay the damages. He told me that my business was not worth $ 80 to him.
I took the suit up the road to Cheeseworth’s Cleaner on Mount Pleasant. They offered me the same service (invisible mending) for $ 40 and only 10 days time. I of course obliged and left the suit with them. I then called the gentleman back at Golden Hangers telling him that I was able to find a cheaper and quicker service, but told him that I would be bringing the bill by for him to pay. If he refused, I threatened to write this Unilocal review. I have also submitted a claim to the BBB, will be writing a Google review, and will be submitting the receipt to small-​claims court. Finally, I will consistently and continuously remind my coworkers to not do business with this gentleman in the future.
Dont get me wrong — the cleaning job was done well. I footed the bill for the cleaning because of that fact. The rip, and their poor conflict management — and by extension their poor customer service — was completely extraordinary. I urge anybody looking for reliable and friendly service, or even simply a business which values their customers to avoid Golden Hangers Cleaners at all costs.

I have come here no less than 3 times before leaving a review.
They drycleaned my coats to perfection, and tailored my items with impeccable precision. The prices are reasonable ($ 67 taxes included to take in the waist on 2 pants and to hem one), and my coats were drycleaned from $ 20 — $ 30 (depending on weight and its finishings on the coats to take into account).
PERFECT job done and a PERFECT customer service to boot. The guy who greets you (I think he’s the owner) is very pleasant, friendly, seems to know the name of all of his regulars, and does a fantastic job.
The tailoring area (to try on your things) is a bit cramped and not very fancy, but it does the job for me because he knew how to mark where to take in the waist (a deep V rather than a straight stitch across the waist), and seemed rather surprised I even wanted to try on the pants to test them out.
I guess he’s always had his tailor do such a perfect job that most people don’t bother re-​trying on the alterations to check.
COME HERE instead of Studio Kim. You’ll be surprised at how great it is for hemming, alterations, and how reasonably priced they are.
They also do all their drycleaning on-​site, which makes them super fast and efficient.

This is the best dry cleaner in the area. I’ve tried out Parkers in Manulife and Platis & Sons just on Balmuto (try to avoid this one… they don’t know what they are doing, my wool coat now has funny spots on it where a steel brush was used to remove dried stains). Its run by a Korean couple and provides fast and friendly service. The owner was able to recall my name on my second visit.
Unlike the other two cleaners I have mentioned, Golden Hangers do all of their cleaning on site. This is key since they will specifically remember where the stain is at or where the button is loose.

This is the best drycleaner I have experienced yet in Toronto, though less efficient than the one at Bloor and Bathurst I habitually use. I go to the Queen West location and they have managed to take red wine and other remnants of a really great night out of a white dress, in addition to removing a year old red wine stain from a cashmere-​wool sweater a friend had. The only handicap is the length of time their service takes.

A professional and reliable on-​site dry cleaner in the Bloor & Yonge area. Prices are about average. The space is clean and bright. Staff are professional and efficient. Their cleaning and pressing are both excellent.
One thing I like about Golden Hanger is that they have a modern and efficient operation. Their equipment seems reasonably new, they use a computer to track orders rather than scraps of paper, and they have one of those automated rotating racks so you don’t have to wait for them to hunt your stuff down.
They also offer alterations and a delivery and pickup service, but I haven’t tried either.