Good Karma Cleaning

This is the first time I have used the service and was really happy with the results.
Friendly, on-​time and went above and beyond what I expected in terms of the cleaning. Will recommend Good Karma to others and use them again!

I filled out their form. They never called me. I called to follow up and she didn’t answer with the company name. Was kind of rude said she didn’t get my form before finally saying she’s not taking new clients. Pretty lousy.

Hired them for a move out clean for my old house. Two cleaners for three hours each. Rates were reasonable and Tsering was very prompt in replying to questions.
The only drawback is that you have to supply your own paper towels, J-​Cloths, brushes and vacuum. This was a little tricky since we had already moved out. I left what they needed and they borrowed my landlord’s vacuum.
My old landlord said they did a good job.

I had a horrible experience with Good Karma Cleaning and when I tried to give them feedback I was given attitude and sass. Not cool.
I hired them for a 3 hour clean of a condo in Liberty Village and I actually have no clue what the woman did for 3 hours. They claim to provide their own cleaning supplies but she showed up with a medium sized tote bag. No broom, mop, toilet brush, towels, thank goodness we had those items on site. By the way, they say they’re eco friendly, but she used 2 rolls of paper towels (mine, as she didn’t bring any) when I provided her with several washable lint free cloths.
This particular condo was not overly dirty, but the floors needed cleaning and everything just needed to be wiped down. 600 sqft.
The floors were not swept or mopped. Countertops were not touched, as they still had water rings on them. Fridge was covered in smudges. Nothing was dusted. Toilet wasn’t cleaned. Microwave and oven were untouched. I could go on and on. I literally have no idea what she did for 3 hours. I had to personally clean the place in order to have it ready for my client. I don’t mind cleaning, but if I wanted to clean the place myself, I wouldn’t have spent money to hire someone.
When I sent them an email with feedback, the person responded by telling me that the he spoke with the cleaning lady and she chose to focus on the bathroom (against my direct orders to focus on the kitchen/​living area!). Also that smudges on fridges are very difficult to remove. The bathroom was not touched. Absolutely not cleaned at all. It wasn’t messy to begin with, so it was easy to tell that she didn’t do anything, as there was just a thin layer of dust on everything. As far as smudges on fridges being hard to remove, I had no problem removing them myself with soapy water. They tout their eco-​friendly cleaning products, but if those products can’t remove simple fridge smudges, maybe they need to consider using something a bit stronger (or she didn’t attempt to clean the fridge at all).
I hate leaving reviews this negative, but I was so frustrated by the whole experience. I’m glad there are people that are happy with their service. This was my first ever experience with Good Karma.

Excellent! Super friendly and nice maids and they do a thorough job in a very timely manner! Love the ability to book online, the response time is great.

Website states: «*Please note that for hygienic reasons we don’t bring our own vacuum and mop.»
When arranging the appointment email stated: «I hope you have a good vacuum/​broom or swiffer, mop, toilet brush, and a roll of paper towel and some rags. We will bring our eco-​friendly cleaning supplies.»
I am disappointed by these inconsistencies. A broom, toilet brush, paper towel, and rags, are a significantly amount of cleaning supplies needed and to be paid for by the customer and not mentioned on the website.

I have allergies! Like, HORRIBLE allergies which make it near impossible to clean my house properly without being wiped out for a solid 2 days afterwards.
As awesome as this excuse sounds, ladies, I’d trade my allergies for your housework in point 5 seconds if I could.
I made an appointment online which they were able to respond to within 24 hours. I had a very nice lady show up right at the requested time, and came home to a clean, clean smelling!, house. Even the kids (my cats.) were out and about and not hiding under the couch, so i’m assuming she didn’t beat them which is coo.
Gonna use them, probably, once a month from now on.

This is my first time to arrange a cleaning service with this company, thanks to a friend’s recommendation. I have to say that I am really pleased with the quality of the service. They are very prompt and professional with their emails and it was great to find my condo clean and pristine at the end of a long work day. Highly recommend this company.

This is an amazing company to deal with, and they do a superb job! Would highly recommend! They did everything I asked and more. Great attention to detail. Very happy customer :)

***Warning!
One of their maids just broke my bedroom’s door. They did’t tell me the door is broken when they finished the job. Now I even have to find the locksmith to fix the door!!!
I will never use their service again!!!

LOVE LOVE LOVE this company!
I’ve been calling on them for «help» for a few years now, and every time I come home, my unit feels CLEAN, tidy & organized. I haven’t had a problem with consistency, hence this review.
I’ve been using cleaning companies for years, and have paid a fortune. Good Karma is half the price of a lot of other cleaners, and the job they do is 100% better. No joke.
I usually get 4 hours, which i find it ample amount of time for a good cleaning, in my 1000sq foot unit.
If you have specific areas you want focused on (for me, it’s always dusting, dog hair build up around the baseboards) tell them! Their communication through email is super convenient, and they’re quick to reply.
I often schedule cleaning a day prior, and my last minute request is never an issue. One late night, i emailed at midnight, for cleaning the next day. No prob!
I love coming home to my bed made, and my pj’s folded up at the end of the bed. It’s the little things that mean the most.
I’ve always been very very very impressed by every visit.
My place can get dirrrrrrrrrrrrrty, to the point that I’m embarrassed for the cleaning lady to see it in this state.
They make my life so much easier. I would recommend them to anyone who’s looking for a great cleaning company, that’s consistently amazing.
Baseboards, lightbulbs in lights, lampshades, tops of picture ledges, dusting under the beds … things that are often missed by cleaning companies haven’t been forgotten by Good Karma. Heck, she event emptied the dishwasher! YIPPEE!
This cleaning company is VERY dog friendly:
I have 2 large dobermans’, which have scared more than a few past cleaning companies. I was present for the cleaning ladies first visit, so I could make sure she was comfortable with them — It meant a lot that she wanted to know their names, how old they were, she was petting them, ect … At the end, she told me that they just slept on the bed and sofa while she cleaned around them. As a dog mom, this made me sooooo happy :) The last thing I want is for my dogs to scare anyone.
If the dogs are comfortable and chill, I’m super happy.

First person that came was nice, efficient but broke something. 2^nd person left 15 minutes early, still lots of dust and fluff on the floor, kitchen sink dirty and bathroom mirrors not even touched but did not bother properly finishing the job. I mentioned it to the owner who did not apologize and just said he would send someone else the next time…
I have to say that I got someone on a short notice though. But overall, disappointed and will not hire again.

I used them today to clean the apartment I am moving into. The lady was on time and worked very hard. The place was quite dusty — very dusty.
It looks so much better now. It would be nice if this company could offer carpet cleaning for an additional price. I did feel that I had to provide a lot of equipment and products for the cleaning. It is affordable though provided the service you get! I am using them tomorrow as well to clean a sublet apartment.

I was away for the weekend and my boyfriend surprised me with a freshly cleaned apartment. When I walked in I was pleasantly surprised. Everything was spotless!
She was able to clean inside the oven but left the microwave untouched. I’m sure this was just forgotten and unintentional. Everything else was perfect.
I would definitely use this service again when I need a good cleaning!

I have used many cleaning services over the years, but never really found anyone very good. I know I am picky, but I want a cleaner to move fast and get the job done right every time.
I have used Good Karma for over 3 months now and have had perfect cleanings, every time. They clean everything, are very detailed, and can do a better clean in a shorter time then molly maid or clean my space (the two others I have used). They are also cheaper! They are also responsive and operate a business extremely well. We use them every week and are absolutely hooked.
Nothing but praise for this company! Great job guys, keep it up!

Had a great experience with Good Karma cleaning — great value for a deep clean of my approximately 800 sq ft. condo in three hours for $ 70. Will be using this service on a regular basis, likely monthly, going forward.
Would definitely recommend this service to anyone else in the city.

Highly recommend Good Karma Cleaning!
I was interested in a one-​time spring cleaning and so many services I contacted wanted to go through a lengthy phone call about our space and expectations etc. Good Karma had a very well thought out online form and I was contacted by email — my preferred method — later the same day.
We had a 3 hour cleaning, all you need to provide is a vacuum/​swiffer, mop and a roll of paper towels. I was working from home the day she came but stayed in our second bedroom/​office which didn’t need a cleaning. She worked so hard and so fast to cover our entire condo. I was thrilled with the result. I might end up indulging in this service more often!

I decided to try out Good Karma Cleaning after reading the positive reviews. I have two cats and my 750sq ft apartment had not been cleaned properly since we’ve moved it. It was getting to the point where cleaning by myself would have taken an entire day.
I contacted Tsering the night before around 7pm. She responded within a couple of hours and had sent someone over for the next day at 4. I ordered a 3h service — which I knew was not enough to completely clean the apartment. But my goal was to get it to a point where I could manage it on my own.
The lady Tsering sent was very sweet. I had been running late & it poured. She started right away. The bathroom was sparkling — our shower had mildew stains which were no longer there. Our upstairs bedroom carpet looked phenomenal.
My boyfriend and I were at home during the cleaning & did shift a couple of things around to help maid (whose name I actually forgot to ask) out — but all things considered — at the end of 3 hours she left the apartment looking 100% better then it was before. Most importantly — she left no cat fluff floating around! If you have long haired cats — you know how much fluff can settle. even after you clean.
Would highly recommend the service !!

We have been using Good Karma weekly for about 6 months now and I am very happy with their service. Tsering is always helpful and is quick to reply to any emails. Our cleaner is very sensitive to our schedule (my baby naps for an hour while she is here) and will adjust her routine so as not to disturb our baby. And with 2 kids and a dog I very much appreciate the use of ‘green’ cleaning products like baking soda and vinegar.
Thank you Good Karma for keeping our house nice and clean!

I highly recommend Good Karma Cleaning — a wonderful family cleaning company with warm personal service. They are prompt, reliable and trustworthy, and they use great eco-​friendly cleaning products. It is a joy to have them in your home. I always look forward to them coming.
Julie J.