Overall a really below average experience. Made a reso on Unilocal and received a confirmation email AND text saying it was good to go, but when we arrived the host said«my boss doesn’t give me the online reservation info» and we had to wait 30 minutes for a free table. What’s the point of having that functionality when you’re not even going to check??? Food: while the pot is an interesting idea(korean bbq on top, hot pot at the bottom with 4 separate sections for different soup bases), we found it to be more annoying than useful. The oil from the bbq part was overflowing down to the soup and made it super unappetizing. The hot pot part was too small(because of the 4 sections) and didn’t give a satisfying hotpot experience. The meats and veggies were mediocre, nothing noteworthy but it was fresh. Service was pretty typical of an asian place — hurried, dismissive and inattentive. For about $ 30 person(we just ordered the basics, no extras) I won’t be coming back anytime soon.
Chris C.
Rating des Ortes: 3 Markham, Canada
Came here on a Thursday night at around 7:15pm and the place was packed so we had to wait about 10 minutes to be seated. Menu is mostly in Chinese with some items listed in English. Waitresses spoke mostly Mandarin but they did have one person that took care of all the Cantonese customers. If you can’t read Chinese then make sure you bring someone that does… lol I do not usually go to hotpot places so we ordered based off what we saw other tables ordering and added items to fit our taste a bit more. The results of our ordering turned into AYCE hotpot/BBQ all in one with seafood. I wish we looked at the price more carefully but we ended up paying $ 26.95 per person +$ 8 for a sweet plum drink(served in large bottle to share) +$ 6 for house special soup base. For the BBQ portion I liked how the meat was marinated for our beef ribs but the quality of the cuts were as bad as they get. Very little meat on the ribs and what little meat was there looked as if it went through a grinder. We also got fish fillets and shrimps which tasted good when sprinkled with spices and absorbing all the marinate from the beef ribs. For the hotpot portion everything tasted good. We opted for beef and lamb for our thin cuts. Overall the food was good and service was fast. But I can’t forgive the poor quality cuts for the beef ribs and I found the price to be a bit on the high side. Plus it would be nice if there was an English menu.
Ally K.
Rating des Ortes: 4 Toronto, Canada
Having both Hotpot and BBQ at the same time is genius ! This is AYCE. Recommend going on weekends for a better BBQ menu because it’s very limited on weekdays. Overall good selection for hotpot foods. They have some cooked food also(sao long bao, chicken wings, etc). You can do 1, 2 or 4 different soup bases in one pot. English is not their first language but they do have an English menu, so just ask for it. Service for ordering can be slow because the servers who don’t speak English tend to run away to find the English speaking server(which is usually only 1 specific person). However, once you have your order in, food comes out pretty fast. Comfortable seating and clean. No dessert included but there’s plenty of bubble tea shops in the mall for those with a sweet tooth.
Michel G.
Rating des Ortes: 4 NORTH YORK, Canada
It’s not at the corner plaza at Finch and Midland. It’s the next one with the double row of units. 3.5 stars Service was great. The waiters/waitresses must have come by a dozen times to remove empty dishes. And they changed the paper for the BBQ grill like 4 times. I saw the service bell but I forgot about it. We basically just flagged down whomever was passing by which wasn’t hard because they are either delivering stuff or taking away dishes. Their in-house plum juice is not from the store. Should give it a try. There was a couple of items that were not available like the mushed steak(?) that’s only available on the weekend. Menus are mainly in Chinese. For the AYCE portion there is an English translation. But we had no issues with translation from the staff. I know someone mentioned this as an issue but we got servers who spoke English. One was probably total native Canadian. Please note that you can only be there for 2 hours. They will charge you if you don’t finish your food. I have no clue how much but it’s a good policy so people won’t abuse the system and waste good food. Pricey. Good to try. Ultimately because of the price this won’t be a regular thing. Thank you.
Benoît L.
Rating des Ortes: 4 Toronto, Canada
I really like the service. The lady(I think she is the owner) is really nice and welcoming, which is not common in Chinese restaurants(I am Chinese so I can say that). I had the spicy pig intestine noodle and it is fairly good. The only thing I think that could be improved is the soup, which could be a bit richer. But I would definitely recommend this place.
Kin L.
Rating des Ortes: 3 Mississauga, Canada
This place you can have BBQ and hotpot at the same time. The top part of the pot is BBQ, and surrounding the bottom is hot pot. The best part is that if the grill is dirty, they will change the paper for you. This place was kind of expensive, and the service bell at our table wasn’t working. They took our order with an tablet in real time which they won’t miss any order like many places.
J F.
Rating des Ortes: 5 Flushing, NY
Services are great, food is fresh. Angus Beef is the bomb. Buffet style. Hot pot and BBQ together. They give u good amount of food each time you order.
Marcie K.
Rating des Ortes: 3 Markham, Canada
Came into this restaurant late one night and only had time to order once before last call. Since it was late I can’t comment on the wait time or the service, but this place takes your order efficiently by tablet and the waiters will bring you the food/sauces as you are ordering . The hotpots can accommodate up to four soups — but each additional portion will cost you. In fact, the one-soup option will still cost extra. There are definitely some interesting soup bases to try out — a hokkaido soup caught my eye and is actually pretty good. The hotpot has a grill built-in on the top, a great and innovative way to eat ayce. The only thing that concerned me was I kept hitting the side of the grill(as it is literally right on top of the pot) and burnt myself a few times. Yes, it can be avoided but isn’t the most user-friendly. Overall, the meat quality is average, though they do have pork belly which you don’t find all the time at hotpot. One thing that really bothered me the entire time was that the seat is much lower than the table. This greatly affected my experience because it isn’t comfortable to eat when the table is so high. Not sure if this is how ayce do it to ensure people don’t eat there for an extended amount of time.
Wing C.
Rating des Ortes: 3 Manhattan, NY
Another ayce hot pot restaurant to open. Their pots actually have built in grill on the top layer which made this place a bit more unique. In addition, their pots can accommodate up to 4 broths. Since none of my in laws can take spices, we stuck to just two broths — pork bone and seaweed. Our orders began piling onto our table as our server were still taking our order — talk about efficiency! There were lots of veggies and meat options to choose from. Definitely get their sliced lamb and shrimp+pork wonton! I must had eaten 3 whole plates of lamb myself! And don’t forget to try grilling their head on shrimp and angus beef! As for desserts, they gave complimentary yam purée with drizzled berry sauce over potato chips which we’d never seen before. Although it was tasty we found It to be a bit too heavy(basically eating mashed potato) and wished they served regular sweets like ice cream or pudding instead. And for condiments, they didn’t have many sauce options(especially the hot sauce — they only had hot chili oil. Also my husband said their BBQ sauce was off brand and had a strange aftertaste). Price — definitely pricier than most ayce hotpot restaurants. They charge additionally for the pot depending on the number of broths you choose. Even with one broth, it was an inevitable $ 6 surcharge. Should they just include the extra cost in their price per person in the first place? Overall, we enjoyed the food and service. Just not sure if it was worth the price.
Carmen C.
Rating des Ortes: 4 Toronto, Canada
Is not your average all u can eat Chinese restaurant. Is on the expensive side, I spent $ 40 including tax and tips. However, I liked the idea of BBQ& hot pot all in one. Is a good place to chill with friends when you have time to kill. Also food is fresh & the beef slices are delish. I dun like the meat balls however, I think is too soft. Must add $ 10 for the four flavours soup base!