Intact Insurance

Got into a motorcycle accident where I was rear ended and thrown to the ground. My brand new Italian motorcycle had cosmetic damage all over. The claim went smooth at first but after the adjuster looked at the bike they have not responded to phone calls or emails. The mechanic replaced most of the damaged parts but has not been paid. There is still severe cosmetic damage to both my side bags and exaust. The last time I spoke with my adjuster I was told the problems were my fault because I took my motorcycle to a mechanic not on their list (the mechanic I used is the only licensed Moto Guzzi dealer in Toronto). So two months later and I still have a damaged motorcycle. Intact insurance will only serve as a piece of paper to prove insurance. God help you if you are in a serious accident and they are your insurance provider

Best Insurance Company Ive dealt with. I had a hail claim and Jill London took my report. No one could have done a better job. Very thorough and they are lucky to have her. Made my life so easy!

I have to hand it to them, they’ve really turned things around. They apologized for their mistakes and while they haven’t fixed all the issues they have made an effort to make sure the remainder of my claim is properly completed