I came here on a Friday for lunch with my coworkers(a large group of 20-ish people). The service was OK. However, one of the servers(I think he was the manager???) was extremely rude and condescending. He made really sarcastic remarks throughout the service, which may have meant to be humour, but it was annoying. I ordered the guacamole(knowing that usually jack Astors has subpar food). How can you fuck up guacamole, right? There were huge chunks of avocado in it, so I had to mash it myself. The chips were stale and oily. Overall the food wasn’t good at all. My coworker also had a hair in his burger AND there was leftover bacon on the table when we first got seated. Very disappointed with this location and will not be coming back.
Justin M.
Rating des Ortes: 1 Hamilton, Canada
Went in on a Sunday afternoon. It was dead in the restaurant and it took 15 minutes to get a drink. We were served by three different servers all of which didn’t seem to be talking to each other. When our bill was brought they didn’t ask if we wanted it split up they simply brought us one bill. The salt had a red substance in it that had jammed the entire container, the music being played was terrible for the time of day. Food was standard chain food, nothing special or noteworthy. If they step up their servers training and tweak the musical choice it might be worth your time.
Inbal V.
Rating des Ortes: 4 Toronto, Canada
Love the chicken fajita and the Asian rice bowl. One of my favorite spots to watch the raptors play!
Diana R.
Rating des Ortes: 4 Toronto, Canada
Jack’s is increasing their levels of customer service for various targeted clientele. Those who come for a quick lunch may be approached by the day manager and offered a stamp card to get their sixth lunch free, as well as the manager’s business card. There is perhaps less individual attention in the evening during after-work drinks when the place may be packed, but the service is very good nonetheless. I came here for the first time in a few years, and the menu had been revamped to include odd and delicious dishes, such as a nacho poutine and a beer-cheddar soup. Reliable and cheap enough(especially for lunch). When you are with a big group and don’t know where to go, there will be something for everyone on the menu.
DeWitt P.
Rating des Ortes: 4 Atlanta, GA
I have to say this place has it all. Great food, amazing drinks, and a wall of tvs to watch sports on. I went during lunch and wish I had found this gem before the end of my two week business trip. If you get the chance to make it down there I would recommend asking for Lana as not only was her suggestions top notch but the conversation was as great as the food. Make it down to this location as you will not be disappointed.
Vicky L.
Rating des Ortes: 2 Toronto, Canada
This location is garbage. Always make mistakes. And has made my stomach upset more than once.
Yasmeen H.
Rating des Ortes: 2 Toronto, Canada
The service was awful. The restaurant wasn’t that busy our waitress took forever to bring our drinks and forever to bring the bill.
Frankie A.
Rating des Ortes: 2 Toronto, Canada
Jack Astor’s is usually a safe bet but this time was a complete disappointment. Calamari was literally just a handful. Sandwhich was tiny. Pasta was bleh. I also had a ceasar cocktail, which was on the stronger side(which was ok) but barely any clamato or kick. All that for over $ 60. So NOT worth it.
Nidhi S.
Rating des Ortes: 4 Buffalo, NY
I visited this place with a group of friends and I had a nice time with them. Its the time which matters when you are with your friends. Jack Astor’s is pretty much same wherever you go. But it was the first time I tried their cocktail in Jack Astor’s and I simply loved it. I tried three cocktails and all of them were just awesome. It had a sweet and tangy taste with cranberry flavor. Price– Little expensive Ambience– Good Food– Good Service– Nice
Noel D.
Rating des Ortes: 4 Toronto, Canada
When you want to watch«the game» this sports bar is pretty hard to top. I’ve come here a couple times to watch the Blue Jays and the atmosphere is pretty remarkable. They have the massive multi-TV contraption behind the bar, but pretty much anywhere you’re sitting you’ll get a good view of a screen. In the few times I’ve been here the staff have been really nice and efficient. The prices aren’t very cheap, but I’ve come to expect that at any chain restaurant/bar. They have some pretty good beers on tap — including my current favourite: Muskoka Detour. If you’re looking to catch a sporting event in St. Lawrence Market this would be one of your best bets. When the place is rammed the vibe is electric.
Georg S.
Rating des Ortes: 4 Bühlertann, Germany
Very nice waitresses, very kind and quite fast in serving Food and drinks. Burger was ok. First wie want just some Beer, then we decided to change the table to eat. No problem at all. I will come back.
Kim J.
Rating des Ortes: 3 Toronto, Canada
Jack Astor’s is pretty much the same anywhere you go. Pub/bar fare in a comfortable, sometimes rowdy setting. Visited this location after a Jays game. Was nearly empty. Perfection. Decided to order several apps. Here goes: POUTINE: light gravy. A little dry. Lacking in the substance department. GARLICPANBREAD: a Jack’s classic. Tip: must order blue cheese dip. WINGS: they were okay. I’ve had better at the Jack’s Front and University location. LOBSTER/CRAB DIP: the shellfish seemed to be missing from this. A whole lot of cheese — which is great. But I’d like chunks of seafood if you’re advertising a seafood dip. All in all, not bad. Service was great. Didn’t take long to receive our order.
Andrew J.
Rating des Ortes: 4 Newton, MA
The waitress here are very friendly since half of my group that was with me went to a different Jack Astor’s. The waitress would talk to us while we wait making sure they kept us company. The food here was also very good with a great burgers and the choice of all different kind of fries. They also have lots of TVs to keep anybody busy. It was maybe the day or us but when we went it was literally mostly empty barley anybody in the restaurant for lunch. Must be a great lunch spot tourist should definitely come here.
David L.
Rating des Ortes: 4 Brampton, Canada
I came here on a whim and loved how huge it looked inside. The mirror near the bar area gives the illusion of a much bigger space. Props for having it. Ordered the chimichurri steak option and the side fries was delicious. The steak was done about medium when I asked for almost well done but I am fine with it because it wasnt dry and over cooked. So I guess the chef did what was best given the steaks they have. Date ordered the blackened salmon and she loved it. It was sort of infused with some asian influences but it was mostly a solid piece of charred salmon. She loved it. Service was fine. Nothing outstanding but not the worst either. 4 **** stars overall and I would come again. Thanks JA!
Nicole I.
Rating des Ortes: 4 Toronto, Canada
Jack Astor’s. What can I say? When I go to Jack Astor’s, I expect to get exactly what I receive. It isn’t fine dining, but as chains go, it’s consistent and always decent. Came here feeling pretty inebriated(that’s usually how I LEAVE) and needed some food to soak up that pesky booze. First time at this particular location. Service was acceptable and servers were friendly. We got the chicken parmigiana with asiago bowties, a long-standing fave, as well as the honey-garlic wings. Both my friend and I commented today, two days later, that we’re still craving those wings. Crispy and delicious, they were. I was dousing mine in Tabasco as I went. So delish. Not much else to say on that!
Patrick D.
Rating des Ortes: 3 Toronto, Canada
Let’s face it, Jack Astor’s is Jack Astor’s. I’m not a fan of chain restaurants, but once in a while we do like to come here for a casual drink because it’s easy and we know we can watch the Raps win and the Leafs tank.(They play both games) This location in particular has a HUGETV. We are talking 20′ x 20′ or more. So it’s great to watch the game in here. There are also a ton of other TVs. They know their audience. The Good: 1. Sports. Great place to watch sports since you know what you’re getting and will be guaranteed that the games will be on. 2. Atmosphere. Good mix of ages in here, fun and rowdy, but not too rowdy. 3. Décor. It’s actually a cool location, lots to look at. The Bad: 1. Service. As you can expect, service is not stellar by any means, but also wasn’t terrible. 2. Cleanliness. The table was very sticky. 3. Chain. It’s a chain resto, so don’t expect to be blown away. And if you are, I’m afraid you might be basic. Recommendation: catch the game here for casual beer with some buddies.
Nisha N.
Rating des Ortes: 2 Toronto, Canada
This Super Bowl we were a little late in making our bookings and the only place we got reservations for in such short notice was Jack Astor’s. The place had screens everywhere and you could watch the game easily but the food was a big disappointment! I’m the sort of person who enjoys good food and drinks, especially during a game. We ordered appetizers mainly, starting with guacamole which was so baaaad! OMG! It was the worst! It was watery and tasted a little off(very off and I’m not even going to mention the quantity), all of us agreed that it was probably made from an instant mix pack… yuck. Next was the calamari and it was ok. Then there was the chicken wings which were dry, there wasn’t enough sauce on them(its like they forgot because I saw the plates coming out from the kitchen and everyone else’s looked good). Next was the Bruschetta and pizzas, this was good! Definitely try that, but I guess anything would have tasted better after the disastrous appetizers. Will not be going again… PS: The service was good, our server was a guy called Lance(aka Khal Drogo!) and he made sure to come around often enough but never during a play. :)
Rex K.
Rating des Ortes: 2 Toronto, Canada
This place is always busy, but I guess that is because of the location rather than the food. Could be worse, but wouldn’t be hard to make the food better than deep fried grease. There’s a decent sized patio, which is a good for a beer before/after a game, but don’t come here hungry and expect to leave satisfied.
Stephanie M.
Rating des Ortes: 5 East York, Canada
UFC! Apps, drinks and friends makes for a great night! We ordered the wings, calamari, chicken spring rolls and lobster and crab dip. Add some drinks and some men fighting with great company makes for an entertaining night. At the end of the night one friend ordered wings to go and we found out they had been sitting at the bar for 45 mins. Fresh batch made and wings were comp’d. Good customer service.
Chris P.
Rating des Ortes: 4 Calgary, Canada
I’ve come here a couple of times now for some drinks with co-workers. The first time was really great and the second time was alright, overall 3.5 stars. On the first trip they were sampling their pizzas which were tasty and which also meant I didn’t need to order food. Bonus! The second time I requested a drink they had never heard of but the result was still pretty close. Great job. The service was excellent the first time but a little lacking on the second trip. I like the layout and décor, not a bad seat in the house. November challenge 4⁄30