Kitchen Stuff Plus

Had an unfortunate experience at this store in Liberty Village that was reminscent of retail shopping when retailers treated customers like crap. Had a french press coffee maker where the temperate glass had cracked. This location carriers the exact same model so I went in to do a straight exchange. Manager refused saying that it was past 30 days. I responded that why would that be an issue if you carry the exact same model. I also pointed out that many retailers now provide exchange if the same product is still sold. Had similar issue with Bed Bath and Beyond no questions asked and past 30 days. This review is warn local shoppers that this store will gladly take your money but will not provide adequate customers service.

The chain itself is great, with kitchen equipment at a decent price that lasts if you take care of it, but this location reminds me what good customer service is all about. I’ve been here a few times and they are always attentive without being overbearing, and should be an example of what good service looks like. Staff has gone out of their way to help me, and if they couldn’t they explain where I could find what I needed. If KSP has a internal recognition program this store should be among the best rated.
The store itself is limited in size but they do a decent job of working with the space they have.

I love this store! It has everything you need for the kitchen, bath and dining needs, plus miscellaneous and seasonal items. Also, they have frequent sales and their $ 5 $ 10 $ 15 deals are amazing!
The location is not quite in my neighbourhood, but I’m a frequent shopper on most Saturdays when I go to the GoodLife in Liberty Village. It’s definitely a lot better than the location at Yonge and Bloor where the store is like a maze to get through.
The Liberty Village store is spacious, very clean, well organized and there is always plenty of staff on hand to lend a hand if you need them. I’ve only been here on Saturdays, so can only comment on that day. Two cashiers and 3 floor staff who manages the store well and always have smiles on their faces at most times.
Floor staff are always visible, friendly, and very helpful, but I never have any issues finding items on my own. Plus I am always greeted upon entering and wished a farewell/​good day when I leave. I definitely always have pleasant shopping experiences here even when I’m just there to browse.
The best part of coming here on Saturday mornings after my gym workout, the store is practically empty, perhaps at most there are 5 — 6 customers in the entire store, so often times I feel like I’m shopping peacefully by myself.

I love this location, the staff are so friendly and helpful. You can always find someone to help you and they always have what I am looking for.

I LOOOOOOOVE Kitchen Stuff Plus. This location is my fav cause it’s near my house. I love the service, everyone is SO helpful. You can find anything kitchen-​related here. I once went in looking for a new hand peeler and they had FOUR different kinds, with a good price range. Where else can you find that variety?
Anyway, I will always shop here due to the great selection and the $ 5 sales.

This store is located in the Liberty Village enclave of stores.
I think its a good location as there aren’t many options in this area for these kind of items.
Location is pretty much the same size as other store albeit with higher ceilings. The store layout has clean lines and is well lit. Staff is similar to other spots i.e. usually knowledgeable and willing to help.
I came here for a specific item and had checked the store stock online to make sure they had it in stock at this location. Unfortunately they had only one left in the store and the sales person was unable to locate it. However the sales person was very helpful and took their time offering me alternates. None of them met the criterion I had but I did enjoy spending my time here looking at all the new gizmos for a home cook.
3.5 Stars.