KMH Labs

I did my first and second ultrasound here, it’s all pure luck whether you meet nice receptionists or awful receptionists/​technicians here. For example, when I booked my second appointment, the second lady over the phone who has an accent was super nice and friendly and she booked me my appointment, but the first lady who sounded young when I called in to ask questions didn’t help much.
I went there today around noon which is a Tuesday, August 26, 2014 for my second ultrasound, the receptionist, who sits the first seat from our left, was not nice, she has curly hair and wears a pair of glasses. I waited for 1 hour and half before seeing the technician, the receptionist simply left her seat later on and gods know where did she go for fun while her colleagues are working hard. She is one of those couldn’t care you less and hates her job kind of receptionists.
However, the technician I saw this time, whose name is Tateanna is surprisingly friendly, amazing and nice. She is passionate about her job and she is so diligent and focused when she does her job. She communicates with me, answers my questions, and encourages me. You can tell that she likes babies and she is so patient and fun to talk to! Well, I guess once in a while I hit a jackpot and have the luck to meet nice people like her.
So 0 for the receptionist, 5 for the person who help me book my appointment, 0 for the person who answered my question and 5 for Tateanna,
(0+5+0+5)/ 4=2.5~3. Hence the score.