La Vie en Rose

Honestly I never want to purchase from this store again. Some of the sales associates are nice and helpful, but the issue is how the store is managed. For example, I bought some items with a promotional discount and was told I could return if the size didn’t fit well since they were gifts. When I had to return an item, the cashier made a fuss over it. The pajamas were still brand new, and wrapped in ribbon. She must have checked 4 times with other sales people to see if I could return it, when it was clearly stated on the receipt I could. I felt terrible, as if I was doing something wrong.
Another time there was a sale going on for VIP customers (which I am) but didn’t know about because I didn’t check my email that day. I made a $ 200 purchase, and the sales person hinted to the manager that I was a member, and I even tried checking my email but the reception was poor. Despite this, the manager refused to tell me about the promotion. I paid, left, checked my email, realized there was a huge 40% off promotion for members, and had to go back to the store to get the price adjustment.

I visited this store twice during my visit to Toronto and both times I had the pleasure of being assisted by the same saleswoman.
Not only did she greet me as soon as I walked in, but after I told her exactly what I was looking for, she went ahead and pulled about a dozen varieties of that particular type of bra. She then had me figure out what I liked best and then offered some suggestions in sizing and style.
This woman really knew her stuff; she had lingerie knowledge like nobody’s business!
I was very impressed with the service I received and thanks to her expertise I had no problem walking out of the store with a bag in hand ;)