Lifelabs

This lab is super busy which is good for business but not for the clients.
I was asked for my OHIP card and left it with the receptionist while I went inside to get blood drawn.
I left after the service.
Few days later I realized I did not have my OHIP card which I needed very bad due to the circumstances surrounding around my blood work.
I called their office. The main line goes to the Head Office and they do not transfer because again the clinic is very busy.
I walked in during my lunch and I was told there is no card because (she looked one drawer)…there is no where to keep it and I was told if found they usually call.
I was pissed off because I need the card for a lot of follow up tests in the hospital.
and also I really do not understand why they need to take the card. They can just make sure the name on the card is same as the name on the requisition.
They take the card and by the time you are done with the service and leaving, there is usually bunch of people trying to sign in so you wait again to retrieve the card.
It is the most disorganized lab. I would never take my business there again.
Now I am forced to apply for the OHIP. And this will impact greatly of my follow ups…