Metro

location and hours are convenient, but the produce is sad and they’re always out of stock of so much stuff. very frustrating shopping experience here. the worst metro I’ve been to

I don’t really shop at metro (unless its for deli food, other wise it’s way to expensive for my budget). But i really needed to use the bathroom, so i stopped in and kindly asked to use the bathroom, got the key and glanced upon what is one of the most clean grocery store bathroom i have ever scene. They may be expensive, but they do not skimp of cleanliness and being orderly. Thank you for making my bladder release experience not scarring.
Pss. Workers are really nice. And seem to have a great attitude. Maybe when my budget raises up; i can shop here. :)

I’m going 3 stars on this place, but largely because I’ve become emotionally attached, not necessarily because it’s ‘a-​ok.’ It has what you need, and a lot of what you want. If you want extra, go to the Loblaws at Carlton and Church.
I shop here often late at night, but the cashiers are almost always friendly to talk with, and the place has its own little scene going on.
It’s the kinda thing you miss when you move out of the neighborhood, though you never thought you would.
Oh, and two cheers for bringing in the bags of already chopped kale. Only 2.99. Nice touch.

Oh Metro. It is the only grocery store near my house so I find myself coming here even though honestly its terrible.
The produce is never fresh. It is always busy (due to great location). In general the staff are unfriendly — but it’s hard to blame considering most of the customers I have seen hear are nastier than the rotting oranges up front.
One positive of Metro is that are typically good deals if you check the flyer. Unfortunately if anything that is on sale will not be in stock. However, they are kind of okay about giving out rainchecks.
If you can go somewhere else do it, but if you are in a pinch Metro is okay — I just wouldn’t buy produce here.

Only come here at nighttime. I’m talking like 3am because that is the only time this place is not overrun by UofT undergrads and everyone else who lives/​has ever lived/​will ever live in the Annex.
Parking situation is super annoying because the lot is located on a one way that can’t be accessed via Bloor. Like who are these people driving up from Walmer? And the carts can’t even be taken into the parking lot. Who designed this system? How am I supposed to carry 8 bags of food and cat litter? If I can’t walk home with it, that’s probably why I brought a car!
Only plus: the middle-​aged cat lady who works nights. We usually chat for a bit and she gives me advice on food, litter, and toys. And we exchange stories about our felines’ antics.
#iamacrazycatlady

This place mostly seems to mostly serve UofT students who live nearby and a few locals. It’s a small store, narrow aisles, always feels pretty crowded. The prices are expensive — I only buy stuff here if it’s on sale. The staff are all pretty nice and friendly. It’s also open 24 hours which does help if you suddenly need a can of clams at 2 a.m.

The only thing going for this store is its location.
The produce is rarely particularly fresh or decent quality and I have been told repeatedly that this is the most expensive Metro store in the country.
On one particular day I happened to be in the Metro at Yonge and College and I checked the prices of a couple specific goods and then compared them to the prices at this Metro in the Annex — the prices were substantially more even though I was looking at the identical products at the same chain in the same city. This is not ok.

Like the other reviewers, I have a love-​hate relationship with this Metro. It’s soooo conveniently located, but it sucks in every other conceivable dimension. 1) It stinks. Everywhere. Even in the parking lot. 2) 75% of the dairy and produce is expired or close to it, or covered in mold. 3) It’s so freaking crowded. God forbid you might want to use a shopping cart — it’s all but impossible. 4) Anything on sale is gone within a few hours (likely related to #3, but seriously metro, figure out your supply and demand situation). I wish there were other options…

I asked for assistance to fill my (own) bag with groceries I ended up with attitude and grief at this location. I contacted Metro Customer Service about the bagging situation but was ignored. Why doesn’t Metro automatically bag your groceries when you BYOB? It slows up the line if customers have to both input their card password into the Interact machine then bag their own groceries. Most cashiers don’t even smile.
What a totally different world compared to grocers like Sobeys where cashiers have no problem with using (your personal bag) to bag your purchases –you are treated much nicer. I endeavor to shop whenever I can at the neighborhood Sobeys despite it being a junior sized store and avoid Metro despite it’s much larger size.

Great to just grab a bite to eat at lunch but not a place to shop for everything on your grocery list because:
— as mentioned on many of the previous reviews, it’s always crowded
— the deli counter is so messy, the hams are never priced, I always have to ask the price of various hams
— not a great selection of food
— the isles are just crammed with food and people
I realize that we’re in the city and space is at a premium but the layout of the store could be changed to make it look spacious and accommodate the large inflow of people.

I’ve been in this neighbourhood since this store was the Dirty Dominion, and when Metro took over, it morphed into the Smelly Metro.
It is awful. The milk section always smells like manure. Why? The smell is overwhelming and enough to turn anyone off dairy for good.
The produce is expensive and substandard. I’ve heard that they have trucks picking up produce down at the Food Terminal all the time, so what is the excuse?
When there is a good sale, those items are almost always out of stock. Cereal, cookies, yogurt — forget about it. Yes you can get a rain check, but that just means you have to come back again.
To be honest, I have managed to buy paper goods on sale, and that’s why they get that one star.
And management. Well, I think Metro’s policy is «We’ll train the brains right out of you». The stock clerks have to use carts that block the aisles. The cashiers mostly do the best they can with the long lineups, but why not have more staff on cash?
There is a 24-​hour SuperFresh across the street and an Urban Sobeys a couple of blocks away. Apparently that’s not enough competition to spur this Smelly Metro to clean up its act.

Fair to poor. Main thing going for it is convenience and 24-​hour opening time. I have consistently bought rotten, past-​their-​date dairy products here (I know, I know, check the date, but sometimes you forget!). Things are expensive, and their «sales» are often hilarious (Regular $ 4.99 on sale for $ 4.79!!!).
I find the staff alternately «folksy» and chatty, and rude and sullen. Never straight up professional or just plain friendly. Decent selection for a smallish store, but don’t expect to find much in the way of gourmet/​ethnic foods here.
It’s crowded and elbow-​to-​elbow most of the time. People with shopping carts basically block the entire aisle.
Glad it’s here, wish it were better.

The fact that it’s open ²⁴⁄₇ is a godsend for those last minute groceries, although they do make you walk around to the sketchier parking lot entrance (and not the entrance on Bloor) later at night. I don’t think it’s as horrible as a lot of people say it is — it’s just very busy and crowded, and since they’re the only supermarket for a while, it’s true that they tend to charge up. However, I always go to Chinatown or Kensington for my produce, because it’s pretty much the same quality but wayyy cheaper.
Make sure to check out their daily meal deals — they have things like 8 $ rotisserie chicken on Tuesdays, and 8 $ large, hot pizzas on some other day. I’ve never had an issue with the staff here — I find that they’re abundant and helpful. Yea, they’re not exactly friendly, but if you ask them a short and to-​the-​point question they will give you an adequate and to-​the-​point answer. I’ve had good experiences with the cashiers — for example, most recently they scanned some pasta sauce that was overpriced. I didn’t catch it, but my cashier did and asked for a price check. Saved me a few bucks — I was impressed.
Their bakery is mediocre but pretty fairly priced — you can get a giant macaron-​like thing for 1.65 $, which I love as a snack on the go. You can print out coupons online from their website that makes most of the things fairly reasonably priced.

My location is 24/​7, and it’s open on holidays. So it’s good to have around in case you need to pick something up when every other store is closed.
I’ve had terrible experiences with customer service though, one example being that they wouldn’t initially take back their rotten peanuts. I had to call the manager and ask her to smell them to confirm that they were rotten, only then did I receive store credit.
Also, I find that Metro is significantly more expensive than most of its competitors. Would only shop here if I absolutely had to.

A very unpleasant experience without fail, every time I go. You’d think I’d learn, but I keep coming back as if I want to inflict self-​torture.
Pros: has basic necessities, mostly packaged goods (to be safe), convenient location.
Cons: Half-​rotting produce, horrible meat/​seafood selection, employees who don’t offer help and all appear miserable. Crowded at almost all hours of the day– you’re guaranteed a 10 – 15 minute wait in line, if you’re lucky.
Be advised– stay away if you can.

Too bad theres not a zero stars option. Or demerit stars, that would work here too.
Aisles are so small, thank goodness we live in a city with a low obesity rate.
Produce is DISGUSTING. They ask you to pay for rotting vegetables, but hey on the bright side, you’re getting a lot of complementary mould with your packaged berries. I once told the staff of the mushy ‘organic carrots’ and if they could replace them with fresh ones. I was told they would get around to it next week– how will my guinea pigs ever understand?
The one positive aspect is that the cashiers are all very nice. If they notice you have a bike helmet, they will equally weight bag your items so you wont fall into traffic from an unequal weight distribution of food on your handle bars.
Security guard at night will always stalk young customers through the store which is uncomfortable and prejudice.
If you need a sick day, by all means buy some food from Metro to grant yourself a good week off of work, otherwise theres a Sobeys west on Bloor, or just skip dinner

You know this place is bad when there is not even one good review posted. Not even an employee or owner could «fake» a positive review here.
We have purchased spoiled cheese and half and half here. Lines are always long, and there are crazy people everywhere. We have had people cut in front of us in line, because they claim they «save» their spot with a box of cereal or half full basket. I have witnessed a fist fight in the parking lot at 1PM on a Sunday. We once ordered meat from the deli which we promptly left behind due to the deli attendant coughing numerous times on the meat as he cut it (no joke).
I hope I am done with this place forever. It is extremely convenient but lacks proper sanitary codes. The front of the store literally smells like dirty diapers. There is a Sobey’s two or three blocks west which is much nicer, and for the same expense, you call walk a half mile to Whole Foods and save yourself from this experience.

I don’t understand why people shop at Metro other than the bonus Air Miles. Other than the store at Church & Front, I haven’t been to a Metro downtown that doesn’t look like a sad case of neglect. This one is no different.
Maybe it’s the university clientèle that creates the issue or maybe it’s a store manager. I’m not sure. Either way, as accessible as this store is being right outside the subway station, I’d rather go out of my way than come into this store.

Metro quand on en parle aux canadiens c’est vite résumé: EXPENSIVE!
C’est une sorte de Monop haut de gamme: le cadre est en accord avec les prix, soigné, bien agencé, agréable.

Let’s be honest — this place is f*cking awful. It’s the worst Metro of them ALL (ouch!!!) Your shopping experience here will be miserable.
As mentioned, it’s located in a high traffic area and as a result is always ridiculously busy, even at 10pm on a weeknight.
I always have to queue up for at least 10 minutes to pay, yet they never have all of the available cash lines open to help speed up the check out process. Perhaps they are too cheap to pay more staff or simply can’t find people desperate enough to even work here.
The produce, bread and meat sections are regularly under-​stocked/​sold out.
The staff are miserable (and who can blame them?)
I’m so glad I now live closer to Fiesta Farms than Metro.

I used to live around the corner from this Metro (when it was a Dominion) and back then it wasn’t very good. The place is pretty small for a grocery store but it’s located in a very high traffic area. Right in the middle of the Annex, so basically every U of T student was here at 3:00am buying munchies and late-​night study snacks.
I used to like the fact they had a Coinstar machine, even though it was right by the cashiers and was super loud and somewhat embarrassing. The place was so cramped that when lines got busy you would have to line-​up down the aisles. So I was pretty surprised when I went there recently they seem to have narrowed the aisles and have made things even more compact.
I seem to remember my experiences there not being very good. Sometimes I would try to hit up other places on my way home from work to avoid shopping at the Walmer Metro/​Dominion.