Mobilicity

great plan — like most Canadian plans should be, but aren’t.
only issue, dropped calls. at least 1 per day.
i live in DT toronto.
other times i can’t get through.
like anything — when it works, it’s great. when it doesn’t, it doesn’t
not very bright CSRs, i get ridiculous feedback, conversations, when trying to resolve an issue.

I wasn’t at this location but I activated a line at the Dundas & Church location.
I had a very bad experience with that store. I’m not sure whether it is due to poor store management or a bad reputation.
I chose mobilicity because they had the lowest price compared to all other carriers.
However upon signing up, they told me a SIM card is now $ 20 instead of $ 10. Fair enough, inflation…
What made the matter worse was that the rep told me i had to put a credit card on file or else be subjected to paying 2 months of service up front. After activating, I phoned customer service and they told me that was an outright lie.
Reliability is key for mobile carriers, but transparency is invaluable.
So i took my service to WIND and got 6 months free, even though I will be paying more in the long run.

Thank you very much, Mobilicity

Mobilicity has THE WORST customer service in the world. I thought Wind was bad but Mobilicity takes the cake. Do not ever sign up if you EVER have to deal with a customer service rep. DON’T DO IT!

Okay Ive been with Mobilicity for 5 years and counting! I have there very old BTS Plan which is $ 25 a month which includes Unlimited Ontario Calling, Unlimited Canada Texting, Call Display, Unlimited Data. I also have the preauthorize payment so that subtracts $ 2 every month. Im paying $ 26.25 each month and have been a happy camper. The only thing is that you have buy your own phone that matches up to their band network. Im using the Nexus 4 which is quite good on the network. When your in toronto only the call quality is good and texting as well. The data is very spotty sometimes i get fast speeds sometimes i get no speed or connection. This may be a concern compare to the big 3. But i am happy to pay under $ 30 a month and so far im a happy camper. If they do get bought out or bankrupt ill move over to Wind! Oh right the customer service with them on the phone is quite good pretty fast call ins and excellent service depending on who you are talking with. They are the best and hope they stay longer i have been a long and loyal customer!

Mobilicity has really surprised me. After hearing some horror stories from my friends about Non-​Big 3 cell providers, i got scared. Then mobilicity came out with a really good promotion so I signed up for the unlimited everything. It really is good. only a few times inside walmart or somewhere i didnt have signal. but otherwise almost always full signal and internet is fast too… They even have a «Wallet» thing which will be used when roaming or extra costs so u dont accidently get a big bill. very nice. i like.

Why are people not going on Mobilicity?! This is crazy. They are the best plan for your buck and are improving every year to be better. Their rates are 100 times cheaper than the big three. No minutes, just unlimited everything. And then, if you pay a few months in advance, it’s even cheaper. The reception is great, just as good as the big three, when you’re in Toronto, at least. And roaming to USA is less than 20 cents a minute versus Bell who charged me $ 1.75 a minute and when I asked Bell for any plans I could purchase when I go into the states… «Sorry, I’m afraid not.» Mobilicity is mega cheap for USA roaming, although Wind just came out with a plan, unlimited USA roaming for $ 10 bucks a month extra, so that may be better now, but if Mobilicity survives whatever it’s going through now (doesn’t look likely), I’m sure they’ll get that plan in the next year.
Mobilicity, even though they’re company is in the toilet, has been nothing but professional to its customers, and I suggest anyone make the switch to them and if they close down, to Wind. I was worried because I heard lots of rumours about dropped calls and bad reception, not true at all.
The one thing that bugs me is that their internet is slow. I’ve got a blackberry so I’m paying like $ 50 bucks a month for their top plan (because of a sale rate I got, not offered currently) and I don’t feel like paying the extra $ 10 bucks a month for «Blazing fast internet speeds» so I can’t really blame them then I guess. And I can stream a Youtube video, it just takes a while for pages to load. Meh, these are minor issues. Mobilicity is THE best plan in Toronto right now.

Mobilicity has been my provider for about two years now. I have been totally satisfied.
Note the first: I bought my first phone/​plan from a Mob store on the Danforth but they were not listed here. I have also worked with a store closer to Ryerson. So this review is more about the service than the two stores. (Both were fine).
Note the second: I’m writing this review from the perspective of somebody that needs minimal service and wants to pay no more than $ 1 a day for it. I actually use the phone MAYBE once a week. (More when seeing somebody/​way, way less when not). I still have a «dumbphone» and just don’t need a mini computer in my pocket.
So, with that out of the way, I am a big fan of this service.
Yes, the coverage area is small but be honest with yourself Downtown Torontonian. When was the last time you crossed Bloor/​Queen/​Yonge/​name-​your-​barrier? 75% of my time is spent between Danforth-​Woodbine and Sherbounge-​King Earlier this year, I traveled in California and had no problems. You just drop some money into your «wallet” – totally fuss free with no hidden/​unexpected costs or charges.
Yes, the phones are expensive because there are no gimmicks or contracts. Enter and leave their service as you choose.
As for the service, I’ve rarely had issues. (Again, I’m a low end user – maybe I’d find more trouble if I talked more)
Price – $ 30 a month (promo) gets me way more than I could ever use. $ 1 seems fair to me. (Again, I don’t use data).
Ease! What drives me insane about Bell (and many others) is how much choice you have. Does anyone really need that much choice between plans? Just give me a few options: the base plan, the little bit more for $ 5 plan, the even more for $ 10 more plan and the all out plan. That’s it. Time not spent worrying over a phone plan can be used to think about jazz, photography or cocktails.
I used to really like that they do minimal advertising. Those little mascots don’t have names. I don’t need dogs pretending to be human on my TV screen to get me to buy a service. I just want good service, well priced.
This might have changed but this was wholly owned by a Canadian company. It feels pretty indie.
Cons?
I’ll be the first to admit that the selection of phones is limited. That being the case, you can always use an unlocked phone like that Google Nexus. There is also some way to make an Iphone work but if you are that desperate for an Iphone you should probably just go to another provider. (And possibly get a life – ZING!)
Recommended – if you can be content with no frills wireless service. Given the financial news from the newer carriers this year, I suspect Mobilicity will be swallowed up by a bigger player and that would be a really sad thing.

I have been with Mobilicity for about a year now and when I first signed on with Mobilicity I got a plan for $ 35/​month that included unlimited province wide talk, caller ID and call waiting and forwarding, voicemail and unlimited North American texting and unlimted basic data (6 gb/​month). I also enrolled for prepay for one year and that reduced my monthly bill by $ 10 per month.
Pros:
1. Pretty cheap plan compared to Rogers and Bell, dirt cheap if your looking for a basic phone plan and still cheaper than Rogers and Bell when you include data, pretty comparable to Wind mobile plans.
2. Ongoing specials, be on the look out for specials for prepaying your bill in advance.
3. Pretty decent phone reception, great zone coverage if your primarily using it for the city of Toronto.
Cons:
1. As I mentioned before the coverage is great if your in Toronto, even in Scarborough, Markham or Oakville because they have towers in these areas but once you go to places like Caledon or even upper Vaughan (Canada’s Wonderland) the coverage is pretty poor.
2. Also when your using your data plan, the surfing speed is decent but slower than the plans you would get with Rogers or Bell but keep in mind it’s slightly cheaper.
All in all if your looking for a basic cheap phone plan and you are using your phone primarily in the city of Toronto, Mobilicity is a great deal but if you want expanded coverage and faster surfing speeds you might want to look into other providers.

Simple mais concis: voilà comment résumer Mobilicity.
Dans la jungle des opérateurs canadiens qui coûtent un bras celui-​ci est le plus avantageux en rapport qualité prix.
Mais il faut acheter un téléphone chez eux car ils exploitent un certain relais sur la région de Toronto.
Si vous voulez payer 28 $/​mois pour 3h de communication (Amérique du Nord illmiité) et internet illimité c’est le bon deal!
PS: possibilité de portage de numéro si vous êtes déjà engagé chez un autre opérateur.