Mount Pleasant Auto Service

We always use Mt Pleasant Auto. They do good, prompt work, and have treated us fairly.
Book your car in advance — they get busy!

I have always had good and very fast service when I have brought my previous and current car here. They always call me back before they say they will, and their prices are reasonable, as well they are friendly and informative. I have visited them for oil changes, snow tires, tire repair, etc. I’m very happy with this small shop and I recommend it to others.

As most automotive shops go, there are the somewhat honest and the downright ridiculous. This shop easily falls into the latter category.
I was looking to buy my car at the end of its lease agreement. I needed a safety certificate to provide to the leasing company. I live very close to Mount Pleasant Auto Service and chose it out of convenience. My car was only four years old and I had maintained it religiously. I wasn’t expecting any issues.
The person I dealt with seemed to be the shop owner or manager. After a few hours from dropping my car off, I got a call from him about my car. According to him, I needed to replace two of my tires, had streaking wiper blades, and had a leaking tire that needed to be patched. I had to get all these rectified before getting a safety certificate from him. This was on top of the fee I was already being charged (about $ 100) for getting the car looked at.
Before I could get him to elaborate, he was already reciting how much it would cost me to get the problems fixed at his shop. I was pretty livid at this point because my car had been running fine with no issues, and had just come back from another mechanic.
I went to the shop and demanded him to explain the issues. He said my tires were below the minimum tread depth required. I asked him what the minimum level was. He said he didn’t know! So I asked, «How could you tell me they’re below the minimum, if you don’t even know what the minimum is?» After a brief debate he finally called in the mechanic who did the work, and lo and behold the mechanic corrected himself and said the tires were «near» the minimum, and not actually below it.
At that point I just wanted my car and safety certificate. I had them patch the «leaking» tire. I went to the dealership and bought new wipers and had Mount Pleasant Auto install them for free. They didn’t even test them to see if those streaked too (I explained I had Rain-​X on the windshield, which showed up as streaks).
If you do not do research on the work you’re commissioning them to do, there is a very likely chance that they will rip you off. The same can be said about any auto shop, but this place bothered me in particular because it was such a blatant oversight.
Avoid at all costs!