Orbit International Moving Logistics Ltd

We had a great experience with these guys. We moved from Toronto to North Carolina and this was the only company that guaranteed an arrival date of the goods within a small window of a few days. The crew in Toronto was fast. The estimate they gave was accurate and we were not charged anything additional. The crew in North Carolina was amazing. They placed all the boxes in the rooms we wanted and even assembled some of our items. None of our items were damaged in the move. Great company!

The company I paid $ 6500 to relocate me from LA to Toronto sub contracted to Orbit.
The drop off Orbit made to my apartment was horrible. It doesnt matter if I paid Orbit directly or if I paid the original company. The original company paid Orbit on my behalf, so bottom line, some of my 65 Benjamin Franklin’s went to Orbit.
Yet Unilocal keeps removing this review. However note, there are are over 41 reviews under the greyed out ‘not recommended” that should be checked out. That should be very telling.
Here are some facts you should know:
1) My sofa had to be thrown out in the garbage because it wouldnt fit in the elevator. Orbit wanted extra money to ATTEMPT taking it up the stairs.
2) The movers were rude. In fact of them said to me «Dis is not my problim» regarding my sofa.
3) I was put to work in having to check off items.
4) Orbit wanted my credit card information for «incidentals» despite being paid by the original contractor.
I do not recommend this company whatsoever.
Now with regards to my review being removed two times, let me ask you a question. If you went to a hamburger fast food place and got sick, would it matter if you paid them or if you paid via a third party? Point matter: you had a bad reaction. Well thats no different to me. I lost a sofa due to orbit and endured HORRIBLE service and the money I forked over went towards Orbit. And they tried to scam me for more. PERIOD!

I moved from NYC to Toronto and had a wonderful experience with Orbit. The movers were courteous, quick, and professional. They even helped out my IKEA delivery guy, who happened to arrive with a dresser at around the same time. I would absolutely use Orbit again for my next move.

Relocating from New York to Toronto via Inter-​Movers in NY then Orbit in TO was an extremely smooth process. I was quoted the cheapest price and was able to bring everything (ended up saving hundreds not having to rebuy household items, kitchenware, products etc.).
Specifically, Orbit made sure I had all the proper customs paperwork stamped and approved, detailing the logistics and answered all my questions promptly. Jared and the crew were all very professional and polite. Everything was delivered in perfect condition and all the bins I had packed still had numbered sticky notes placed on them that I forgot to remove – this shows that my belongings were barely handled beyond loading, unloading. I didn’t expect this level of service given my shipment was small, but was pleasantly surprised.
It’s sad to see some negative reviews on here – the timing and logistics can be tricky and get more complicated when multiple companies are involved. From my experience, I definitely recommend this company!

We moved from San Diego to Toronto, and Orbit was the company we dealt with in Canada (thay had been contracted by the American company we chose to carry our goods).
In the days preceding the delivery, the communication with the company (in my case, Jared) was efficient and helpful.
Our shipment was delivered 22 days after being picked up in SD, which isn’t great, but isn’t too bad either considering that the American company had promised 10 – 21 days. This is what cost them their fifth star.
The delivery itself was done quickly, transparently, professionally, and the movers kept smiling thoughout. They did their best to make us at ease and were very straightforward when they thought that some piece of furniture could or could not fit through the doors, or if non-​reimbursable damage could occur to the shipment when trying to push it through the door. This isn’t to say that they were trying to cover for their negligence: they did try their best to fit everything through the door without any damage, succeeded in the end.
Finally, although the delivery happened in January, one day after a big snow storm, they did their best to keep our apartment as clean as possible.
I was very happy with the service.

Orbit movers were a total disappointment on so many levels. There is not enough room on Unilocal to cover all of them– I will touch on only the most egregious.
I chose Orbit movers for one reason: they promised to deliver my goods between July 1, 2, or 3. I told them that. All of the other moving companies wanted to have until July 10. They were more expensive but I went with them because they guaranteed delivery by July 3. I am an American and aware that July 4 is a holiday, and was told that they would hire men specifically to transport my goods. I have this promise recorded on my phone, speaking with Tomy. However, after reaching out to them on July 2, I was notified that my «request» would not be honored and that I would not get my goods until July 7 – 10. This was not a «request», it was an empty guarantee that was made by Orbit in order to get my business.
Throughout my move I was promised that they would keep me abreast of any changes. I received ZERO notifications or updates regarding my move (with the exception of alerting me of an accounting error on their end and asking for more money). All inquiries as to the status of my goods were initiated by myself… throughout the 8-​week ordeal that was my move with Orbit.
The final cost was substantially more than the estimate.
Also, I had been told over the phone that only part of the total cost was due prior to shipping and the balance was due on delivery. However, AFTER my goods were packed up I was told that that the balance was due and that my goods would not be shipped until the balance was paid. This was in direct contrast to what I had been told over the phone, although it was on the contract that I had signed without fully reading it (I accept full responsibility for this). Once Orbit had all of my belongings, I had no choice to pay the balance, leaving me with no leverage.
Orbit insisted that they pack my goods because this was an international move and that this would make clearing customs easier (and this way I would get my goods July 1 – 3). I agreed to this– but on unpacking I found that the movers had literally packed quite literally garbage– I found plastic grocery bags, empty boxes and pillows wrapped in plastic wrap. Orbit charges by volume, and this packing tactic certainly enlarged the volume that they were able to charge me for.
They lost my car. I did not know this was possible. And then they continued to lie to me about its whereabouts, blaming me for their accounting error and saying that this was the delay. On one of my calls to Orbit trying to determine the whereabouts of my car, someone slipped and said that they were «unable to locate my car». Regardless, 5 weeks after the balance was paid I still did not have my vehicle. It was only after I threatened to sue Orbit that they agreed to compensate me for a rental vehicle.
However, Orbit never made good on this promise, and after I mailed them an original copy of my rental car receipt (it was only $ 200, come on Orbit, really? Just pay up like you promised…), they never reimbursed me, and then did not respond to multiple emails regarding my reimbursement.
These issues are only the biggest of many. Orbit is one of the worst companies that I have ever worked with. They tried to blame their incompetence on me («the customer was confused»), but that stopped after I told them that I was the department chairman in a major medical center. They were also completely irresponsible, rude, and dishonest. I would move myself via Uhaul before ever using Orbit again.

Absolutely ridiculous company. Their quote was unreal. When reputable company quoted CDN$ 420 — 490, they quoted $ 1, 900. Are they real???

Orbit International are very professional and reliable folks. I had my international move from the US and they were the ones who delivered my household stuffs at my home in downtown at Toronto. I was impressed with their on time and 100% quality services.
The communication end to end was simply great and up to the mark. All instructions for custom clearance, paper work, plus delivery were clear, detailed and helpful. There delivery boys were expert. They were two and did all my work in just 4 hours. Shown all my stuffs, assembly some of my IKEA furniture with the highest quality. Overall highly recommend Orbit International folks for any domestic and international move. Thanks!

I have hired Sea and Air International to move items from Canada to the US. They used Orbit as their partners to pack, crate and ship over my goods to their NJ storage. I went to inspect the goods and was very happy with the quality of the crates and they way they have packed my goods. While I did not hire Orbit directly I want to let them know that they deserve a 5 star for a great service!

Everything about Orbit Moving seems like a fairytale. From packing my belongings to taking them to the port, Orbit Moving assured me and helped me in making my move to USA impeccable. Not only this, my belongings reached me unscathed at my NYC address within the stipulated time. I highly recommend Orbit Moving as they know exactly what it takes to make an overseas move successful. I am moving with Orbit Moving again and always as these are the best overseas movers I have come across in my life. Good job guys. Sending my best wishes from Manhattan.

I heard about this company from a friend that was also a satisfied customer.
I had some personal belongings left over in Canada and wanted to move them to Florida.
I was very impressed with this moving experience from packing to unpacking. Orbit took care of everything from start to finish. I received all my personal belongings in perfect condition, not even a single scratch!
I would definitely recommend Orbit to anyone planning an international move.