Paramount Fine Foods

This place is like a party at your best friends place! As soon as you walk in you greeting with a huge smile and Impeccable service. Their mannerism to their hospitality is designed to the best possible professionalism. I have been here a few times now. You can tell management is doing something right when all the employees are going out of their way to help you with your order. Paramount is new to me and they hear me towards the best dishes and to enlighten and expand my palate even more they give me fun sweets treats complimentary!!! Everything is fresh and flavourful! Also this maybe a coincidence but everyone is attractive too!!! (I think I’ll come here more often).
So I’m standing in this restaurant at the moment. The place is packed. Bring your families here, bring your friends. It never dined in but I’m walking around. They have a playroom and a prayer room !!! Yes I said playroom too!!! Amazing experience each time. Can’t wait to go home and eat :)

Bland and as ordinary as it can get. I ordered the Sish Tawook plate. The fries likely were from a freezer bag, the tomato was colourless and the lettuce was limp. The chicken was merely ok.
The whole ordering system is time consuming as well: after being seated you decide what to eat then have to line up at a counter to place your order and pay. If you decide you then want something else (which you won’t because the food sucks), you have to get up and line up yet again. The food is food court quality at best.
Save your money and go somewhere else.

I like middle eastern food and I really hoped this place would be good but… food is cafeteria quality. Room, although new and decently furnished is loud beyond belief, blaring music, noisy kids and worse!
But the ordering method is bizarre. Wait to be seated, then choose from a menu, then go to a cashier and order, then pay, return and wait for food. I am not a fan of prepaying for gas, much less for restaurant service.
Awful, one star is lowest rating possible but it doesn’t deserve that.

Beautiful franchise, with subpar food and bad restaurant practices. Your visit might be good or bad, it is a toss up, as result, I do not recommend this location.
Paramount Fine Foods has been expanding and adding new locations recently, but it has come at the cost of quality and consistency.
Seems that collecting franchising fees is more important to original owners than producing quality food. However, ownership has done an excellent job creating a beautiful interior and ambience that is consistent among the locations.
Food at this location was unimpressive, I ordered a mixed plate grill to go. Some chicken was raw inside, beef was not bad had charcoal flavour and two pieces of kofta tasted like they marinated by different people. One skewer of kofta was ridiculously salty while the other tasted like it had too much of a spice. Half the fries were overcooked and hard and the others were cooked little bit.
While waiting at takeout area for my food, a waiter came back with a plate of fries and said the fries were cold.
Manager yelled at the chef. Chef then proceeded to scoop salad, chicken shawarma back cold table and steam table. Fries went back under the heat lamp and some burnt fries left in the fryer went there too. This all happened in front of manager and the manager so I understood this as being appropriate behaviour in the manager’s eyes.
It is unacceptable to reuse returned food to reserve. The food could have been contaminated by a customer, surprising thing the kitchen is open and the had no shame doing it in front of takeout customers.
Beautiful franchise, mediocre food and bad management do not recommend.

I have been to Paramount in Hamilton and Mississauga. Good experience.
This one had many rough patches.
Lunch at 130pm. Not busy but my order lost or at served 15 minutes after my companion received hers.
Staff were friendly but frequently intrusive. … refilling salt shakers. resetting the table while we ate. Interupting conversation every 5 minutes to ask how we were.
No apology for late food.

Mia amigos y yo fuimos a propar este lugar nuevo en Etobicoke.
El lugar nut agradable y la comida fue Rica.
But but, el servicio fue muy Malo.
Nose dieron la order equivocada y no querian tomar accion haste a que el Gerente.
Decidio hablar con nosotros finalmente despues de 40 min
Recivimos nuestra comida.
Regresare porque al final el gerente tomo accion.
Recomendaccion entrenen bien a su personal.

Came here for lunch one day with a colleague. As first timers we were a bit confused as to how everything operated. We were seated and given menus but had to go up, order and pay and then our food was brought to our table.
The cashier was really nice and she even brought me a salad on the house due to some confusion. A guy in the dessert section was also really nice, as he let me sample a baklava before deciding to purchase a small box.
I got a chicken shawarma plate and I wasn’t really impressed with the flavour, especially because I had high expectations from many people telling me Paramount was the place to go for Middle Eastern food. The baklava and kanefeh was alright but I still prefer my go-​to Baklawa King. I’d come back and give these guys another chance just to see if it was an off day and because I really appreciated their level of service and friendliness.

Paramount seems to be expanding insanely quickly and that worries me as that means over time the food quality wink not be the same from location to location. I was anticipating this location opening and finally its open!
Looking at the other reviews I see that a lot of people have not been loving the new paramount location I don’t know if they maybe has a rough couple of opening weeks or if the bad reviews were written by people who were expecting something different but when I went on a Saturday afternoon and it was fairly busy but the service was great and the food was fantastic as paramount always is.
I ordered the chicken shawarma plate with rice and fries and it was awesome as usually. The food was tastey and filling. A tip for those who plan on going here if you are dining in you pick a table sit down look over the menu then go to the cash order and pay then the food is brought to your table as well as complimentary naan.
The breads delicious and the garlic sauce that comes with the shawarma plate is one of my favourites its so good with the fries and well as with the bread.
I personally would recommend this paramount location despite the bad reviews since my experience here is on par with all the other paramount locations I’ve been to.

Unfortunately I had an awful experience yesterday at this location. The kitchen seemed busy however understaffed and the staff seemed very frazzled. Saying that I ordered a pita to go and waited over 15 minutes without anyone checking on me. The shish tawook pita was very underwhelming and not worth the price. As I was eating it i thought to myself the chicken seems poor quality. Low and behold I’m up with food poisoning today. Total disappointment

We were seating properly and were given a large booth even though we were only 2. After reading the menu you have to go to cash.
I was the only one in line and I was told her cash was closed and I had to wait for the next cashier …5 minutes have past and 7 people are behind me.
Finally I was served after she apologized for the wait.
They don’t have Tap Debit (random note)
Went back to my table and fresh bread came quickly
We ordered the fatoush salad with chicken Shawarma on it and a falafel sandwich.
Will update speed of service on a quiet 430 Saturday evening and taste of food.
Smells great in here though
Food came out Real Fresh. Pita on salad was crisp and dressing was perfectly lemoned.
Consistent with other paramount locations.

I went to Paramount during a busy Saturday night rush and was seated immediately by a friendly waiter.
I then placed my order with the cashier and it arrived very quickly, hot and fresh from the oven.
Tips:
— there is a children’s play place
— the washroom is very clean. There’s even a checklist indicating they have someone regularly check and clean the washrooms.
All-​in-​all I found it to be a very positive experience and can only anticipate it to improve as the newly hired and trained staff gain more experience.

I know this place just recently opened but my experience is almost exactly the same as that of the first reviewer. I generally like Paramount and was initially glad to see a location open in Etobicoke. The warm fuzzies quickly disappeared though after I had to wait 30 minutes for 3 shish tawouk sandwiches ($ 7 each) that were to go. There were lots of staff on hand but few were doing anything, and most seemed to be either wandering around or checking on what someone else was doing. At least three staff came over to see what we were waiting for. There was no sense of urgency and someone from the management team was more interested in telling his kitchen staff how handsome and we’ll dressed they were than actually looking after our order. When we finally got our sandwiches they were downright puny. They looked more like a tiny fajita with about four cubes of chicken, some wilted lettuce and garlic sauce. At no point were we ever asked what we’d like added to our sandwiches as they do at most Middle Eastern sandwich places. They were so wimpy I could have eaten all three and still had room for more. So yeah, the name paramount is definitely a misnomer. Nadir would actually be more appropriate.

I crossed over three lanes of traffic as I was so excited Paramount had finally opened. When I arrived, there were tons of staff on duty, yet few patrons. Someone had told me to go over to the cash and place my takeout order. I waited about three minutes while the cashier explained something to one of the servers. She finally took my order — just a beef shawarma wrap ($ 7.00+). Like most Paramount locations, I asked if I should go and tell them what I want on my sandwich but she said just to wait in the other lineup and they’ll serve me. I waited behind this other couple for about 15 minutes (no joke) to get my shawarma — keep in mind they were six guys behind the counter and all the food looked prepared. Finally, I asked one of the servers if I could tell them how to prepare my sandwich. He panicked and said, «oh, quickly tell me what you DON’T want on it?» I advised that I didn’t want lettuce and tomatoes. I heard him go over and tell them three times, «no lettuce, no tomatoes!»
Anyway, when I finally got it, it felt light as air. Got home and there was not even a touch of tahini, hot sauce, onion, garlic sauce nothing — just a teensy bit of meat and a tons of pickles; it should have been called Pickle Shawarma with the meat being the condiment. AND by the way, they put tomatoes — what if I was allergic??? It wasn’t even wrapped properly — just folded (see pic). The little bit of meat was kind of tough and had no seasoning. The only saving grace was the three pitas that were on the house but what could I eat them with?!? Although I LOVE food, I’m not really a big eater but I was still hungry.
Bottom line: maybe it’s because it just opened but I will NOT be returning until some positive reviews pop up. I felt extremely ripped off.