Perfect Nail Spa

The absolute worst. When it opened, it was okay. Now, it’s a bunch of women sitting around, waiting for their turn to service the next client. They’re all either talking on their phones, picking at/​doing their own toe nails… ridiculous. I went there once to get shellac removed. The girl soaked my nails for like two minutes, then used that silver tool to literally dig and scrape the shellac off. The Acetone is there for a reason! I can scrape the bejesus out of my own nails at home for free.
Having not learned my lesson, I recently went there again to get gel overlay removed. Again, Acetone must be coveted here because the girl only used the the rotating file to remove the gel… then charged me $ 15?!? Standard, even at wayyy fancier places that I’ve been to, is $ 10. Trust me, I’d let my nails completely fall off before I touch foot in that «salon» again.

I’ve been going here for quite some time. Always efficient and kind. And I’ve called last minute and they have always accommodated.

I’m really surprised by the negative reviews this place has received. I’ve been here three times now for bio gels and they’ve done a good job for a decent price. I work with my hands and they’re constantly in water, and I’ve never had a nail pop off or break, which is the true test of any bio gel manicure. The first time I went in, I showed the girl a picture of two toned stiletto nails and the end result looked just like in the photo. Both girls who have done my nails here are pretty quick and definitely detail oriented. I went to another place to get a fill and the girl was super slow and did a terrible job (nails not evenly filled, a few popped off). I won’t make the same mistake again!
Also, for the record, I never got impression that the salon was anything but clean and sanitary.

I’ve been going to this salon since it first opened and it has changed a lot.
I find that the girls are trying to get you in and out as fast a possible. The pedicure depends on the day and how busy they are. 9 times out of 10 I come home, get my file out to touch up the (dry skin) that they have missed.
Overall if you are in a bind and need a pedicure fast this is the spot.
Its not very clean
Its priced right
Good selection of polish
Not enough scrubbing or soaking
I now go to a new salon (which is SO amazing I don’t even want to tell anyone) at Windermere and Bloor called GLAM Nail spa
Glam offers long soaking, massage, aromatherapy, 45 min pedicure, its brand spanking new with amazing fast nail dryers.
Extra info on Glam:
shoulder massage
chocolate :)
quick drying spray-(thank you)
pleasant attitude
thorough scrubbing
attention to detail
stamp card– after ten stamps — free pedicure!
Hope this helps the ladies of the BWV!

The receptionist was very friendly, the nail technician less so. I didn’t mind the décor but could have done without the dual TVs playing. The audio was not synchronized and sounded a bit creepy. I have no idea why they didn’t notice. I will go back again but will bring headphones for a true spa experience.

I appreciate that this place is efficient. I don’t have hours to lounge at a spa. The staff is friendly and polite. I have never had to wait for a walk in. They are always busy and happy to see new people. If I truly want a «spa» experience I go to a spa. This place offers a good service at a reasonable rate. It is also clean and pleasant.

If you are in a rush and not looking to relax go here. I was not happy with my experience here. They got me in right away but they first told me to sit at a pedicure station which had not yet been cleaned… i had to say is this one clean? then she quickly rinsed the bottom and sprayed only the sides to clean it then filled it with water, she then started cutting my cuticles of my toes without them have been soaked, i asked shouldn’t my feet soak first? and she said no don’t worry. then when i put my feet in the water was freezing ice cold… the pedicure was done so fast she barely scrubbed my feet and forgot to scrub one of my heels then quickly slabbed cream on didn’t rub it in fully and quickly wiped it off… after this when my hands and feet were drying no one bothered to make sure my nails were okay… i find places like this only about the money and not giving the best service, they half ass to get more people in to make more money and i do not agree with this approach, i will not be coming back here unless i need a quick half ass job done.

Apparently Tony has left this spa as manager, evidenced in part by the declining quality of service.
When I got there, there were three technicians taking up all the space on the only couch at the front of the store. I was done picking my polish colours and was waiting for my friend to show up to join me. The waiting area is so small, there’s nowhere else to sit so I stood in the middle of the small entryway awkwardly and uncomfortably. I finally asked to start ahead of my friend just to avoid feeling so uncomfortable; they should really have a place for technicians to wait for customers near the back of the store. I don’t remember ever seeing a technician use the client waiting area when Tony was the manager.
I always ask for the same pedicurist so I have no complaints about my toes!
Yesterday’s manicure however is another matter. The manicurist used heavy-​grit emery boards (instead of fine/​gentle files) in a back and forth motion that causes nails to peel. She did not buff or clean up the edges so every nail is uneven and are lots of rough spots and obvious sharp bits that I had to fix myself when I got home.
I’d been sitting lounging, enjoying the massage chair so I didn’t notice anything was amiss until after she’d completed my second coat of colour and was onto the topcoat. That’s when I noticed she hadn’t wrapped the tips. I said so while she was putting the topcoat on. She looked at me like I was speaking in greek. Then she proceeded to tap topcoat onto the top of my nail near the tip — that’s not what wrapping the tips (to prevent tip-​wear) means at all.
So not only did the leftover filings and roughness on my nails need to be smoothed at home by yours truly, they still look uneven because she shaped them wonky, the actual surface looks marred (by the incorrectly applied topcoat), and my tips are already looking worn, not 12 hours later, most of which was spent sleeping.
Further, technicians were dropping things and then not sanitizing them before using them again, re-​using pots of water for hand manicures, I saw one woman complaining that her UV hand light kept going out and couldn’t be put back on and the spa looked a lot grungier and dirtier than it did when Tony was in charge. All-​around bad experience.
At checkout, I wanted to pay by credit card and the woman said ‘ok’, but then went on to say that next time I should bring cash. Excuse me? If you don’t want to offer credit payment, then don’t offer credit payment.
When I go out for a manicure I expect to have better results than I could do myself at home. I don’t think this is an unreasonable expectation of nail professionals. This salon, apparently, has few actual professionals and instead employs inexperienced and untrained technicians.
I will miss my pedicurist, seemingly one of few technicians who has stayed post-​Tony and the only reason this review merits any stars at all, but I will not be returning to this dirty, unprofessional farce of a nail salon.

I don’t get it. I love this place. I get appointments in minutes, in fact they rearrange things to ensure I can get in when I want. lots of staff to help. I have had gel and regular polish and pedicures. I think they are great.

I’m also very surprised by the negative comments on here. I’ve been going to Perfect since they opened and have never had a bad experience. The staff is very efficient, professional and nobody knows colours like Tony!
When I’m paying Tony always asks to see my nails and once had someone re-​do them because he wasn’t happy with the quality. Pedis from here last until they start to grow out and I can easily get a week out of a mani.
The only difference that I’ve noticed from when it opened to now is that the massage portion of the treatment has become kind of non-​existent but I’m not paying spa prices so that’s not the end of the world.
I really appreciate the fact that they’ll do both your mani/​pedi at the same time if they have the staff available. Again, I’m not looking for a spa day when I go somewhere like this so get me in and out!
I’ve moved out of the neighbourhood and I will continue to make the trip to Perfect!

Perfect nails have hundreds of shellac colours to choose from and were personable and professional. Overall did a great job (for shellac mani) and fairly priced! Definitely going back!

I have been going to Perfect Nail for close to a year now.
When they first opened I was so excited to see a nice new clean shiny nail salon in Bloor west!
I have to be honest though– the service varies. I have had a great Shellac that lasts for weeks and others that chip in days. Maybe that has to do with old polish rather than skill? Maybe they have to change their polish before it dries out?
Anyway– they are always nice and they aim to be quick and efficient.
The biggest let down for me is that they have let a one year old salon look like its 10 years old by not cleaning it well. I guess it is just different standards. They probably dont see the dirt. But when you go for a wax the walls and floors are GROSS.
They have so many girls sitting around in between customers they should get up and clean. It would make for a better environment for them too…
Also– like another reviewer here– I too sat down on a spa chair for my pedi and sat in a pile full of nail clippings. UGH. Standards of cleanliness have to be higher at nail salons. but to be fair I have seen many dirty nail salons over the years.

There are a LOT of nail places in Bloor west, and I’ve tried most of them. Perfect Nail Spa had recently become my go to. I liked their vibe, the front desk manager was always helpful, and they do a great shellac. They also have free wifi, and instead of piped in cheesy music, they play tv shows or movies on a few big screens around the joint. I thought my nails had finally found their home…
Recently however, I’ve been kinda disappointed with my less then ‘perfect’ experiences. They’ve been getting busy, which is great, but it’s come at the expense of the service. My last shellac was done by a brand new staff member, and it was… meh. Decent. The redeeming thing about that experience was that the manager told me that if I had any chips or problems to come back within 5 days and he’d have it fixed. I didn’t avail myself to his offer because the manicure was ‘good enough’. And truthfully, I was a little lazy.
The real issues showed up on my last mani/​pedi, which was booked on a Friday, and the place was bumpin’. Everything was completed in 20 minutes (both services!) and I have to say that it was possibly the worst mani/​pedi I’ve ever gotten. My cuticles were cut ragged, my feet were still rough, and the polish was haphazardly applied. You’ll know what I mean when I say that it looked like a job I would have done at home when I was 17.
So here’s the deal. Will I shellac here again? Probably. But I’ll be booking my appointment for a Tuesday at around 11am and asking for an experienced staff member.
Will I mani/​pedi here again. Probably not. Unless I’m desperate and again, I’ll book for a Monday or Tuesday morning.
Will I ever come on a Friday or Saturday again? Nope.
Verdict: 2.5 stars.
A good place for shellac in you work from home and/​or can get away on weekday mornings.

Perfect Nails — is far from perfect ! In fact — It is worst nail salon I have ever experienced. Rude & inexperienced service — have they had any training? Pushed and pulled my hands in a vert rough manner, horrible technique, zero interaction, and 3 nails broke within a day — beneath the tip line — due to over filing. This is still very painful. Very tacky place.
I recommend you go to Ana’s down the street instead — it is far superior — comparable pricing and very pleasant and informed service.

Good service, reasonable prices. I tried only Shellac manicure so far, the quality was really good — it stayed on for 3 weeks and didn‘t chip off. I also like big variety of colors available. I‘m definitely going back.

I really enjoy going to Perfect Nail — I’ve now been 4 times since they opened and it’s now my go-​to salon. I’d never been to their Royal York location but was happy to see them open up right near Runnymede since it gave me an option closer to home.
Salon is clean, bright and inviting. They offer a wide variety of services including all the mani and pedi options you’d expect. They even offer threading, but I’ve never tried it. For manis they offer Shellac — the previous salon I’d been going to (Serenity, closer to Jane) offered both Shellac and Axxium, and I went with the OPI product but found it was really hard on my nails. Perfect recommended Shellac right off the bat because of these issues and I’ve been super happy, plus my nails are growing longer and stronger because the product isn’t peeling off the top layer of my nails like Axxium did.
The girls are friendly, take their time and do a good job. Plus they have TVs installed and Tony always plays chick flick movies to play, I find myself not wanting my mani pedi to finish :) it’s nice having him at the front desk, he’s personable, fun and gives great advice.
Overall I’d recommend Perfect Nail Salon.