I can’t say enough good things about Phillips Moving & Storage and North American Van Lines. From the initial quotation all the way through to delivery and dealing with a small insurance claim, I have been very impressed by the level of service I received. Laura, Katy and Maureen in the office were super helpful with my quotation and with answering any pre-move questions I had(this was a move from Toronto to the USA so it was a bit more complex than what I was used to). I opted for the full packing service(I highly recommend you get this!!! Three polite friendly men packed my whole one bedroom apartment in 6 hours) with the highest level of insurance(0 deductible), and even with this wonderful level of service and coverage, the Phillips quote was still over $ 1000 less than the other quote I received from a competitor! I had a brain fart occur and left my passport in a dresser which I needed for f light the next day and the owner of the firm, Peter, saved the day by coming in at 6AM to help me get it from the warehouse!!! Thank you so much again for that — I am so grateful. Everything arrived on time(all my furniture and belongings were cheerily unloaded and delivered, in the rain no less, by ONE man!) and there were a few minor things damaged or soiled, but I put through a claim on the insurance and this was dealt with very promptly and efficiently by North American. Thank you so much for a great job, Phillips and North American!!! A+++