This location has improved insurmountably in customer service, attitude, and efficiency since it first popped up at Union Station earlier last year. Note that their space is limited; it is, essentially, a food stall. There are no surrounding tables, so no spots for chit-chatting and people-watching dedicated to Pilot’s space specifically. But there are available seats within the stall’s vicinity that belong to Union Station, where you can enjoy your coffee, if you plan on sticking around for a bit! I usually come by in the mornings after getting off my GO train and I go for their regular brew($ 2.25 for a small, $ 2.50 for a medium, $ 3.00 for a large). The brew itself is consistently made of AWESOME. Really, really, good coffee. Delicious, no burnt aftertaste. Sweet yet tarte. Interesting flavour, and completely addicting. In short, I love the coffee here. Still deep and bold, but the flavours aren’t as slap-you-in-the-face burnt-coffee-heavy as other brews. Very complex flavours, absolutely delicious. As long as this spot sticks around at Union, I’ll definitely keep coming back.
Visish S.
Rating des Ortes: 5 Houston, TX
Quick, excellent coffee in a busy train station. On top of that, friendly service! They even explained the«mod bar»(their special espresso) setup to me. Supposedly 25 across Canada… more in the US(the only other I’ve seen is in Hawaii).
Angela C.
Rating des Ortes: 5 Markham, Canada
Located conveniently in the great hall. Great place to get coffee during the rush. Got a latte and it was delicious! It is a bit closer than Sam James for me so I will be back!
Carolyn T.
Rating des Ortes: 4 Montreal, Canada
Located in the great hall in Union Station, commuters and other frequenters of Union Station finally have a convenient option for really good coffee. The only downside is that it’s more expensive than its sister location in Leslieville, Te Aro.
Angelo B.
Rating des Ortes: 3 Toronto, Canada
New location in Union Station(street level right by Front street entrance). It looks like a permanent food stall… There is no seating etc. Cappuccino($ 3.5) was decent. It did taste a little weaker than what I’m used to though. Even though this is closer to my office, I’ll stick with Sam James coffee bar