This place was overwhelmed by a busy crowd on a Friday night. Our one year old was upset by the wait and they offered little in the way of apology. The pasta we ordered was not much better than what you coukd throw together yourself. Bad experience I think the place has gone downhill.
Oscar K.
Rating des Ortes: 3 Toronto, Canada
Awesome pizza. The only critique is the man serving comes across as condescending and irritated if asked about some of the ingredients. A little off-putting, particularly in front of my kids. All I asked is whether the prosciutto is added after the oven or before and got a rude response that implied I insulted them by even asking that.
Charlie I.
Rating des Ortes: 4 New York, NY
Authentic Neapolitan pizza made in an authentic Neopolitan wood fire oven. Pizza is done in 90 seconds and is delicious!
Amanda D.
Rating des Ortes: 4 Mississauga, Canada
I went here with a group of three and our evening was plesant. The restaurant was not full but there was just enough tables filled to create a nice cozy environment. The ambiance of the overall restaurant was great and I really enjoyed their décor. Our waiter was wonderful. He was kind, funny and extremely helpful. I love when waiters are knowledgeable and offer recommendations and specials without YOU having to ask. I had the gnocchi special which was in a delicious cream sauce and topped with truffle. It was GREAT flavour wise but it’s one of those dishes that once you are at the 10th bite, it just feels overwhelming since the flavours are so powerful and strong. My friend had the calzone– the only downside was no sauce to dip it in but she said it was very delicious. Our other friend had the caprese bianca pizza which was also delicious. You could taste the fresh ingredients and it was perfectly baked. I would come here again as it’s local to where we reside.
Jonathan C.
Rating des Ortes: 5 Toronto, Canada
I’m surprised that people seem to have had bad experiences here. Though I hated the location near Dufferin because of the dim waitress who was too busy slicing lemons for 10 minutes to greet us at all and annoyed us for the entire meal, the location at Christie has always been extremely good to us. Pizza is delicious and pappardelle bosaiola is wonderful. I loooove their tronchetto as well! It’s always a struggle choosing between my pappardelle and tronchetto. Not a big fan of their tiramisu, but their nutella pizza is sinfully good. The staff was always nice to us, and once(out of 10 visits) we were disappointed with the food, but the waiter and the manager took very good care of us and made up for their mistake which can totally happen to anyone.
Ellie J.
Rating des Ortes: 1 Toronto, Canada
Our experience at Pizza E Pazzi was terrible. To start, it was not busy in the restaurant when our group of 4 arrived(maybe 2 other small groups). Once we were seated, it took the waiter a little while to bring us water and another couple of minutes for him to come around to take our orders. When we received our food, 2 out of the 4 orders were completely wrong. One of the orders was gnocchi with shrimp and the other was a calzone. Both of us ended up receiving a gnocchi dish with just a plain tomato sauce with cheese. We did not say anything and waited to see if the waiter realized his mistake. He said nothing. The food itself was blah. The other two orders were a gnocchi dish and lasagna. The lasagna tasted like it came from a Michelina’s frozen dinner. None of the dishes were spectacular. It filled us, but there was nothing about it that was satisfactory. The service did not get any better throughout the dinner. He never checked up on our table. The restaurant still was not that busy and he seemed unable to juggle the few tables he had. After almost a 2 hour meal(which was not intended), we asked for the bill and noticed he did key in the correct orders we made but did not notice anything when he brought out our food. We told him about his mistake and he huffed and puffed, but was not very apologetic. He did end up taking off one of the dishes from the bill but did not say much after that. Everything from the food to the service was not worth the time or money. If you are on St. Clair Ave. West and looking for a place to eat, do yourself a favour and skip this restaurant.
Jonathan S.
Rating des Ortes: 4 York, Canada
As a young man, I was offered a key insight into the world of business. A business either grows, or it dies. It’s hard to give a glowing review to a chain, with outposts as far flung as Etobicoke(pity them, lest they receive a late-night visit from a certain inebriated public official). But that’s what Pizza e Pazzi is becoming. And it’s not hard to see why. I’ve visited a few times. On every occasion I was greeted quickly, by a server practiced enough to work at a finer dining establishment. Sliding into a booth, my water glass appears and never dips below half-full. A basket of bread, including puffy, tomato-strewn foccacia soon appears, sided with dips ranging from sweetish tapenade to spicy giardinera. I opt for a different pizza each time. Some red-sauced, some white. Barely crunchy veg adorn one option, while scads of prosciutto andother. Crusts are uniformly well-blistered and cooked through even to the centre of the pie. Tiramisu is uniquely good. The waiter promises it’s the best in the city. I’d be hard pressed to prove him wrong. Coffee is almost strong enough, but still pretty fine. I’d welcome a location opening up a little bit closer by. Bring your real estate agent, I might even know a site :)
Karmen M.
Rating des Ortes: 5 Corktown, Toronto, Canada
Really good Napoleon pizza mid-town watch out libretto! Service was amazing, waiter offered an appy off the menu to try seeing it was our first time there. Prices are reasonable, and really good atmosphere. Will def come again
Jane J.
Rating des Ortes: 1 Toronto, Canada
When it first opened, I loved this restaurant. Bustling, fun, with good pizza and pasta. But in the last year it’s gone way downhill. The staff are unspeakably rude, with one waiter recently telling my companion that he wine choice was«stupid» and then, when she asked for a different recommendation, he refused to provide one! This charmer was wearing a catholic rosary as a choker, so you can imagine the type of jerk he was. The next issue is that this restaurant refuses to make even minor changes to items on their menu to accommodate people with allergies or food sensitivities. I am extremely lactose intolerant, and asked for cheese to be left off my order. I didn’t ask for anything as a substitution, I literally just asked for the cheese to be left out and everything else to remain the same. They refused to accommodate me. This, after I’d already spent $ 30 on wine. Ridiculous. I will never go back.
SB M.
Rating des Ortes: 4 PRINCE, NY
We enjoyed the pizza here. Neapolitan style is our favorite kind of pizza, but if you don’t like it you won’t like this place. The«burnt» comment from another reviewer relates more to style than actual failed execution I think. Our service was fine. We didn’t experience any of the issues identified by other reviewers. It does have a «we’re trendy» vibe, though, so I wouldn’t be surprised if they get snooty with some people.
Emily M.
Rating des Ortes: 1 Toronto, Canada
My party of four was actually so offended that after ordering our drinks we decided that we couldn’t stay for food and ended up across the street at Mezzetta(which is super awesome by the way). Our server was almost immediately annoyed with us. Was it because I attempted to order a wine(from their wine list) that was apparently«horrible and not a good wine and even if it was in stock he would not have allowed me to have it» or was it because I asked for a description of the 2 alternate wines he suggested because I had never heard of them(no description was offered even after asking) OR(and this really seemed to upset our server) was it because my friend asked for water? It seemed a huge inconvenience to him that he had to bring us water. At which point it was time to take our food order. And this is what put him over the edge… I asked to have no cheese on my pizza(all the pizza have cheese). I’m mildly lactose intolerant and some days I just can not handle a lot of cheese. This was not allowed.(and not because the restaurant was busy. There was only one other table with people) I said I needed more time to make a choice. He never returned and refused to even look in the direction of our table after this. *FYI — I’ve been to Italy and you most certainly can have both pizzas and pastas that are not loaded with cheese. I get that they want to uphold the integrity of their dishes but a lot of authentic Italian dishes do not have cheese. Another server came and offered to take our food order but we just paid the bill for our drinks and left. I will never return.
Karen G.
Rating des Ortes: 4 Richmond Hill, Canada
The only reason this is not a five star review is because I had such a poor experience at this restaurant my second time around(mostly because of the service) that I had to adjust my review accordingly. I have been to this charming restaurant for dinner twice now in the last 30 days. The first time, my two girlfriends took me out for my birthday. Our waiter, Reuben, was amazing. Friendly and funny. I would insist on being seated in his section next time. On that occasion, we had called ahead and asked if they could make us the lobster risotto and they gladly accommodated us. That night, the entire meal was memorable, especially my main dish — the lobster gnocchi served with a half lobster with the gnocchi in a rose sauce. It was easily the best gnocchi I have ever tasted. It melted in your mouth and the sauce was divine. I was dreaming about this dish for weeks. Imagine my disappointment when I asked for the rose sauce to be replaced in the gnocchi con gamberetti e zucchine which is served in a cherry tomato sauce with tiger shrimp and zucchini. I am not a fan of tomato sauce but our waiter told me that the kitchen was«too busy» to replace the sauce. I would assumed that the kitchen already had the sauce made it would not have been difficult to replace the sauce. We were a party of 8 women celebrating another birthday. We were seated all the way in the back and our waiter didn’t have any interest in our table whatsoever. I had to ask him at least 2 – 4 each times for more bread, some water and balsamic vinegar. At one point, when we asked for more bread, he sarcastically said«leave room for the main course girls». Are you kidding me? He never came around to ask us how our meals were. At the end of the evening, he brought out some of the lattes and desserts but one of the ladies at our table never did receive her tiramisu. When I reminded him that her latte and dessert had not arrived, he sarcastically replied that it was coming. He then brought her coffee but never did bring her dessert. I guess he didn’t care about giving us decent service since he put his 15% tip on the bill at the end of the night. In fact, I was quite disappointed with my entrée, not only because I did not enjoy the sauce but also because the shrimp were grilled with their shells on. The shells were difficult to remove and they were overcooked. He only bothered to come by after we were finished eating. I had the same issue with the appetizer — a special that evening(grilled shrimp over arugula salad with warm mushrooms). Very disappointing. The highlight of the meal was the dessert. We had the pizza nutella (pizza with a nutella base and your choice of strawberry, banana or coconut) and even though there was«problem with the bananas»(not sure what the problem was) and we had the pizza with just the nutella, it was still awesome. I also really enjoyed the angioletti fritti(deep fried pizza dough, topped with nutella and icing sugar). It was a huge portion — enough to share for all of us and we left most of it on the table since we were too full by that point. I love the food and atmosphere(although I would not want to sit in the back again since that part of the restaurant is dark(black paint) and lacking in any character which is in abundance in the rest of the restaurant with it’s open kitchen and brick walls). I also think the price is quite reasonable and Reuben is a wonderful waiter. The owner was also lovely. He came by early in the evening to check on us. Our waiter(a relatively short fellow with curly hair — didn’t catch his name) was probably the worst server I have had in as long as I can remember. He actually ruined for me what would otherwise have been a very enjoyable evening. I was very disappointed with his service and attitude.
Barry G.
Rating des Ortes: 5 Toronto, Canada
Lick the plate good(yes I am a classy guy).
Stephanie P.
Rating des Ortes: 4 Toronto, Canada
Came to this beautiful restaurant this afternoon for lunch with my family and not a single person left disappointed. The service was a bit slow, but I think they may have been understaffed. However our waiter was very helpful and knowledgeable. Our coffees were satisfactory in taste but beautifully presented. The food took a bit of time to be served, but nothing unreasonable considering the size of our party. Most importantly, THEFOODWASDELICIOUS. So fresh, so flavourful. Very high quality. We would definitely return to this amazing restaurant if we are ever in the neighbourhood again.
Namrata B.
Rating des Ortes: 5 Toronto, Canada
I generally don’t like pizzerias but this one is special. Try the Diavola pizza. You will never go wrong with that!
Liz H.
Rating des Ortes: 5 Burbank, CA
I just moved into this neighborhood, and I’ve already been here twice. This is the best pizza I’ve had since visiting Italy. The staff is SO friendly and informative, and the food is fairly priced. The wines are fantastic but aren’t cheap. They take pride in using the best ingredients, and really know their Italian culture(and don’t shy away from telling you all about it). This would be a great date spot. It screams authenticity. I can tell this will be my go-to Italian joint from now on.
L T.
Rating des Ortes: 5 Toronto, Canada
Food: The highest of quality ingredients. Generous portions. Skillful and artful chef takes standard Italian menu items and makes them extraordinary. The Neapolitan pizza(a high-temp fast bake style of pizza made famous in Naples) is the best Toronto has to offer. The Buffalo Mozeralla is amazing and generous… I had it as part of the Caprese salad which was so flavorful it needed no balsamic and came with a full dop(200 grams) of buffalo Mozeralla cheese. The mista salad was made with a balsamic reduction, and the eggplant parmigiano was fresh and outstanding. Décor: a small restaurant where the kitchen takes up more than half the square footage. Casual, laid back atmosphere, is nothing to rave about, but is decent and fits the fact that although the menu is huge, the place is really a pizza joint at heart. Service: Our waiter was excellent. So friendly, knowledgable, and very helpful. He seemed overworked and could have used more support from the seemingly large number of managers. Overall, I can’t wait to go back again. I do wish they took reservations, but their sister restaurant a few blocks west will take reservations.
Dixie Q.
Rating des Ortes: 3 Toronto, Canada
I came to the Wychwood location of Pizza e Pazzi for dinner yesterday. We sat nearest the open window turned patio on the sidewalk. My friend had the spaghetti carbonara and I had the montanara(mushrooms, basil and mozzarella, extra virgin olive oil, prosciutto) pizza. I am going to frank: the pizza was very good and I ate it all. There, I confess! It was thin-crust which I love, the crust itself was soft yet crunchy bits. It was a cheese base pizza and I enjoyed it a lot. My friend also liked her dish. The server was very helpful and was able to recommend an exquisite white wine to go along with my pizza. When we left, a person responsible for this establishment(owner? manager?) greeted us, shaking our hands and thanking us for our patronage. I exaggerate; he shook our hands and thanked us in Italian. The menu is also in Italian with the dish descriptions in English. I am of 2 minds regarding this. I understand they want to exude an air of authenticity, I am just skeptical of the genuineness of the gesture.