Pizza Pizza

I live beside this place, I always think it will be better the next time, but no.
1. I do not think they know what extra cheese means — Every other pizza pizza knows what it means, when I get extra cheese the pizza is nice and chewy (the cheese). — –This place barely puts any.
2. Do not trust the Euro Girl at the counter (I am Euro myself so don’t get angry lol) I ordered a pizza with dipping sauce, I go home, no dipping sauce. Next time I ordered funnel cake fries, she forgot the caramel dip. And lately, I did the survey for when you spend 9.99 you get free fries — I ordered then asked to use the offer and she says I cant because I have to say I am using it before I order… I always say it after and never had a problem with any other location. I asked if she can cancel order and redo it and she said no, so I just walked out! Disgusting service. Go order from a different pizza place.

Ok, I have HAD IT with this location thanks to the rude, young European girl behind the counter (there are two that I have seen here, I’m referring to the more scowly of the two). It’s a shame because my kid loves it here and it’s close to home.
I really don’t like to point out people’s faults unless they’re blatant (such as this occasion and my previous review below about Mr. Stinkpalm). This «woman» has a constant scowl on her face so she’s easy to identify.
I was in a few weeks ago and asked for two medium pepperoni pizza specials. I asked for them «lightly done» since my young kid has a hard time with overdone crust. It even shows on my bill (see the pic attached). Well they came out very overdone. I went to the counter to show her and she REFUSED TO REPLACE THE PIZZAS. I really didn’t feel like waiting anyways so we ate it how it was. I sucked it up and decided not to announce my displeasure with a review update.
But today!!! I took my young kid in for a quick slice and fries. My total came to $ 5.02. I paid and she ate and all was fine until I decided I had better get a slice for myself too so I ordered a slice, fries and a coke. My total came to $ 4.19. I asked why I had paid almost a dollar more for my kid’s order. She replied «because you didn’t order the special». I told her that I didn’t order the special the second time around either. She told me «Yes, but you ordered what the special contains». I asked if since I had paid a dollar more for my previous order if I was entitled now to my pop, not even mentioning a refund for my overpayment.
Nope.
I let Scowly know what I thought of her and wished her a nice day. She purposely grossly undercooked my fries because of it. Boy I hope she reads this. Better yet, I hope the franchisee does.
Do yourself a favour and go to one of the several REAL pizzerias in the vicinity and stay far away from this joint. And to think I just checked in here for the 20^th-​some-​odd time.

This is by far the worst location. And that’s really saying something considering how crappy Pizza Pizza is even at its best. The pizzas always seem slapped together with all the toppings piled right in the middle and hardly any cheese. Better local options include: Il paesano, 850° and Pizzaiolo

Was extremely sick after eating a slice of deluxe pizza. It was late at night and the slices were probably sitting out for a while. Used to order from here only because how close it was to my house. Was never satisfied with their pizzas, always soggy crust even when asked for well done. After the food poisoning I will never eat from this place again!!!

This is the worst pizza pizza… my pizza was under cooked. I went up to show them this as u could clearly see it had only been warmed at most. The very rude girl at the front said «No, its not under cooked… if it was cooked anymore it would be burned «.There wasn’t even one part of the slice that was brown… Why have people handling the front if they don’t know anything about customer service!

My service was TERRIBLE. I ordered a cheese pizza. Instead, he gave me a pepperoni pizza. I politely asked the manager to receive what I ordered, so he made a new cheese pizza. By this time, all my other pizzas were cold. According to the company’s policy, I should receive the pizza for free if it’s not ready within a certain time frame. So I asked the manager to give me the pizzas for free after waiting an extra 30 minutes… Did he? No, of course not. Instead he argued with me. No free pizza. I paid full price for cold cardboard.