Pizzaiolo

Wanting a slice and the near by descendants pizza closed 1 hr early (?) so I came in. Very prompt friendly service AND they have scratch made sauce and dough. A bonus was they have fresh veggies including broccoli!

Don’t bother with this excuse of a pizza shop. Ordered a vegetarian pizza only to be delivered a meat pizza. When I rang to complain and request another be delivered the staff advised «that was my order» and that they wouldn’t be sending another pizza. My previous two times ordering here the pizza came late & cold. My own fault for going back. Stay away from this stink house!

This was the third time we had attempted to order from here for delivery but nothing ever showed up. That is just poor business and not one I would suggest anybody supports. When we had called back after an hour and fifteen minutes to get a status update they said the food was out for delivery. When calling again at nearly 2 hours they said that they never received our order. I highly encourage you do not give business to this place, it is a disgrace.

Pizza is much better then pizza pizza next door although it is more expensive. Sometime the pizza taste old and like they been sitting their for along time. However if you get a good slice or a fresh one the pizza is pretty good. If you around closing they sell their boxes for 5 $ which is a great deal.
Would def choose this over pizza pizza next door.

I frequent the Pizzaiolo at Danforth/​Carlaw quite a bit and they are always on point but the past three times I’ve been to this location (Broadview and Queen) they had no vegetarian or vegan slices available. Not even plain cheese slices were for sale. Every time I ask they say «Oh there will be some ready in 30 minutes, we were really busy» which as a former member of the hospitality industry I can understand but it can’t be a coincidence that every time I went they didn’t have what I wanted. «Too busy» is not a suitable excuse to me as when I ran a kitchen I was always able to meet costumer satisfaction regardless of business flow. One of the times I went it was very slow and the counter attendant was just chatting with a delivery driver or someone instead of doing his job.
For a pizzeria that has such a wide variety of vegetarian and vegan pizza to offer and is also very welcoming to non-​omnivore types, I find it perplexing that this can happen so consistently.
The Danforth Location always has something to offer me (never once have I went away empty handed) so I will keep frequenting that location, but I will never go back to the ‘Jillys’ location and will also tell others not to. Get it together Jilly’s.

Never have had an issue with delivery, the pizza always has arrived when advised by the individual taking my order. Pizza always tastes great. Recommend requesting the order well done, maybe just a personal preference though.

I’ve tried to order delivery from this place twice now and the pizza never arrives. After an hour and 30 mins and calling them back and saying the delivery man never showed they let me know the pizza was free. The delivery man still never showed, horrible service. Don’t order from here

CHAOS AND INCOMPETANCE.
I call to make an order by telephone because their crap website won’t let me – I apparently have an account but can’t get in – only to be put on hold… then asked for an address by someone who isn’t listening… then asked to be put on hold again… and then I hung up.
The people working at this location are idiots. And so are the people who built their website.

Bleh.
Maybe their pizza slices + pop deals are decent value, but my standard medium regular pizza (plus pineapple — yum!) was only a teeny tiny marginally fractionally bit nicer than the same order at the neighbouring Pizza Pizza, but three dollars more expensive.
I’m also pretty sure one of the staff members who dealt with me was high.
Judge me all you like, but I’ll head back to Pizza Pizza next time.

2.5 stars — average chain pizza, decent service and late hours.
This location is opened really late. I often end up here well after 1am following a concert at the Toronto Opera House across the street. After a night of music & drinks, pizza hit’s the spot nicely… and it’s quick (and cheap).
The main negative here is the selection. Not sure if it’s because I tend to be here late in the evening but sometimes they only have 3 maybe 4 Pizza’s available by the slice. Compared to other locations, there should be at least 10 choices available. One time they had no Pizza available with any type of meat! Great for veggie lovers but after a night of drinking… I need some damn meat on my Pizza.
Service is generally quick and efficient. Lot’s of seating, I always find a table even when it’s busy.
I’m not looking for gourmet food at 2am but a little more variety would be nice. I will certainly be back after my next concert but hoping for some Meat Lovers pizza next time.
BK

Each time we go, there seems to be a problem. I went to buy lunch for my staff on Saturday, the gentleman that was working was making a pizza, so i had to wait until he was done.(which was fine). However most of the pizzas where not in the show cases but on counters everywhere. I ordered 3 slices and asked to have it in a pizza box. He told me it would not fit. I said it would. So he takes three slices and stacks them and shoves them into a small box, the lid could not shut so he squishes the pizzas. what a mess. i love picking my toppings off the bottom of a plate.
then when it comes to pay he rings it threw the registrar and says it is $ 18.05. as i give him cash, i asked for the invoice, then jumped to get the calculator tried to pretend to do some calculations (because he over charged me). it was $ 15 and change.
so this place rips you off– squishes your pizza and some burns them.

Super bonus points for being open so late — saved my life early in the morning more than once. Pizza itself is pretty bland, and the crust is horrible, but their topping selection is very good, even late at night. The clientele here gets a bit weird, especially later in the night.
Still, 4 $ for a massive slice that’s basically 2 slices of pizza is a lifesaver.

Most bland pizza I have had in a while. Maybe I just picked wrong since there did seem to be quite a selection of pizzas on display. For real, it seems hard to mess up a white pizza, so I went with the Blanco. On second thought, maybe that’s the problem. A simple pizza relies on solid ingredients to make it memorable. And this one had about as much love as an awkward first date. I tried to spice it up by adding a ton of chili flakes, but that didn’t even resuscitate a flutter of a heart beat to this pale lackluster meal.

Last week I ordered a pizza using their online ordering (which is TERRIBLE in itself) and it came, and it was wrong. I kept it anyways (because it takes 1+h for delivery) but I emailed them and told them it was wrong. No one ever wrote me back.
The driver also took my $ 20 and didn’t even offer me the $ 3 change. He was back in his car before I even shut the door. I was definitely going to give him a tip, but him just taking it and running really left a bad taste in my mouth.
I’m not going to order delivery again. The in store experience is good and I don’t mind stopping for a slice on occasion.

I popped in for a slice before beginning a night of drinking next door a Prohibition. This is an odd location. For one, it’s really huge for a pizza place. Yet there isn’t a ton of seating. The décor is a mix of styles. There’s chandeliers hanging from the celing above the order area, exposed brick behind the counter, exposed beams at the entrance, and the walls are painted an odd mustard/​egg yolk colour. Also, it’s hard to tell if they’re fixing the place up or what as there are holes patched in the walls and what looks like a botched job on the installation of the chandeliers.
But the pizza was good.

They bill themselves as a gourmet Pizza place. Not quite there, but they are «gourmet» compared to Pizza Pizza.
I went there for lunch on a weekday. For 4 $ you get a decent sized slice of your choosing. They had about 10 different pizzas. I had some fancy veggie pizza and I it was delish.
It’s just down the street from my work, so I will probably go back once every so often.

I called and spoke to the owner, he was very genuine and concerned and sent me a pizza on the house the following night and it arrived exactly at 7:30 with apologies from the driver.
Their pizza is so good that I am totally thrilled that they’ve fixed the delivery glitch so quickly.
Kudos to you.

this place blows chunks.
the pizza was quite tasty and for that i feel it deserves the star it gets. if you had asked me how many stars id give after the first time i ordered from them, i would have given it 3 stars. when the next 2 times confirmed that this place is run by a group of lackadaisical stoners i was forced to give the the sole star and they stole that from me. it was coerced from me. i made it up your honour because of the torture so i could survive.
right.
well to clarify, if it takes you an hour and a half to make and deliver a pizza youve got a major kink in your business. if you cannot even guarantee the pizza will arrive in that time then im baffled you continue to have electricity to operate your ovens.
go get a coach and start winning games for gods sake.

In store experience: 5 stars
Delivery experience: 2 stars
For the former, Sarah L and I visited the newly opened location at Broadview and got slices to stay. Counter girl Paula was very friendly and cheerful, although her lack of proper implements with which to open the glass bottle Coke they now sell here was troubling. Someone get this girl a bottle opener… how is this not part of the Pizzaiolo toolset?
For the latter, online ordering was a failure. The new location isn’t yet programmed into the database (somebody update the XML, mmkay?) and as such it was pulling The Beaches store as my nearest location (closed at 10pm; I was ordering at 11pm) with an estimated delivery of…14 hours later. Hmm. So I called instead.
The person who picked up the phone answered with «Hello?» and I had to repeat my order a few times. She told me it’d arrive within 40 minutes, and when I asked her for the total, she said it’d be «between $ 20 and $ 30.» WTF.
Fast forward 90 minutes later and our pizza still hadn’t arrived. Actually, so much time had passed that I actually forgot I had even ordered a pizza. It was almost 1am by this point, I was hungry as fuck and the store itself was about to close. Pizza finally arrived a few minutes later — the driver didn’t ring the doorbell (as I had stated in «special delivery instructions» when I ordered the pizza) and had been standing there for god knows how long, knocking faintly on the door. Ugh.

This location is a new addition to the neighbourhood. I have to say I was pretty excited when I saw that they were opening up. Definitely a welcome addition to Leslieville.
The pizza is pretty standard and on par with all the other Pizzaiolo locations I have eaten at.
They have a really good walk-​in special for a 2 topping XL pizza for $ 18. The nice thing is that it’s actually a true extra large and you get a TON of ‘zza for your money. Took about 20 minutes for my walk-​in order to prepared and the end result was very tasty.
They’re good competition for the average (at best) Pizza Pizza down the street. I only wish they had a deep dish offering.