Pumpernickel’s

I’ve used them to cater to our meetings a few times and I will say they have a good variety of decent tasting food.
I deal with them mainly by email and I appreciate how quick and convenient they’ve been with me when placing orders.
Unfortunately the delivery instructions with my most recent order were ignored despite being the same as always and confirmed the day before. As a result, the meeting was not catered to as planned.
I spoke with the manager who I felt was quick to make excuses and completely unwilling to accept any kind of responsibility for the error of his staff. This was disappointing especially given the fact that I’ve ordered from them a number of times and would have continued to do so had this been handled differently.

I’ve had sandwiches catered at work events from here and thought it was delicious. High quality, fresh, gourmet ingredients.
Today was the first time I came for a salad (saw my friend’s which looked amazing). They have FANTASTIC SALAD! I got a large with turkey kebab add on, total was $ 10.25 which is normal for salads and healthy meals downtown.
Best part is that you can pick whatever the heck you want to fill up the container. I had kale mix, tabbouleh, potato salad, curried chick peas, roasted beets. It’s legit gourmet and every component was delicious.
Service was fast and super friendly. Why does this place have such poor reviews?
Next time will try my salad with crab cake add on instead. It looks drool worthy, but the last 3 were ordered by the patrons in front of me *sigh*

You want cheese EXTRA, you want thing else EXTRA — Pretty much over priced for what you get. It is 5 – 6 $ but you always pay way more because eevrything is EXTRA. I am waiting until they start charging for salt and pepper!!! Brick Lane is 10 $ however nothing is extra it is twice the size and just as fresh if nto fresher. I only go to Brick Lane now.

My office uses Pumpernickels to cater meetings. Their food is just ok. I will give them points for having a wide selection of salad offerings. Were I have issue with them is with their prices and customer service. $ 7.00 for a tiny scoop of tuna over a cup of salad!!! Staff seem to barely tolerate serving you that is made clear in their body language and the constant scowl on their faces – they must really hate their job. Cashier/​Manager is loud and abrasive – never smiles, never says thank you.

Like Jon here, I too joined Unilocal just to review this place.
Terrible customer service, rude and impatient. Lady behind the cash couldn’t even count my change.
Food was subpar and overpriced.
Definitely better places to get your breakfast.

The place is okay. I went when there was a special for ~$ 6 for one of their big breakfasts. Two toast, two eggs, sausage, potatoes, bacon. Not a bad deal.
For what it is, it’s fine. If you work nearby and missed breakfast at home, it’s a good option. The service could be a little friendlier though. One woman in particular I’ll remember, since she practically barked at me asking me how I liked my eggs and toast.

Located in upper food court of First Canadian Place. A very lively, hussle-​bussle place to eat, and extremely well designed and definitely higher-​class. This place usually has large lineups, and the wait isn’t bad. The place is very sanitary, and the food looks pretty attractive too.
I tried their make-​a-​salad thing twice. Basically theres a large selection of fresh lettuce, corn, pasta, etc. and you just ask them what you want. Don’t get a small size though, you only get to pick 2 items for it.
They are kinda pricey for what you’re getting, though. The service is decent for the amount of people they get during lunch.
In terms of eating experience at FCP: it can be hard to find a seat, it is a very loud food court, but the tables are spread out enough so that you can hear people speaking to you. Great place to eat with co-​workers :)

This place is clean and well lit, with lots of seating. There is a large selection of what appeared to be delicious food and self serve coffee. I opted for the self serve coffee, which tasted ok, and went into a massive lineup that moved surprisingly well. It is kind of like a cafeteria with much sturdier and newer furniture.

This is fairly close to work, and I thought «Hey! I havent been in there yet» (or any other pumpernickel’s for that matter, so i can’t compare locations). They had a wide variety of lunch options. I got a wrap with roasted chicken with grilled vegetables (eggplant, zucchini, red peppers. mmm all my favourites). The flavours went together super well and the chicken wasnt dry, which is my pet peeve at most deli/​sandwich places.
It would be even better if they were able to grill my pita-​wrap. Its self serve and the line moves quick. Can’t complain for $ 6.