Ravi Doobay

The doctor himself is superb: friendly, ready with an answer to any question, and prompt. However, I’m tempted to rate his service ‘never again’ (which is, in fact, a very likely outcome of my experience) because of his rude, patronizing secretary, a lady so lacking in social skills I thought she might be autistic. To be clear, this has happened on two occasions: the first time when I booked my appointment, when she steadfastly refused to give me a straightforward answer to a question, never daring a smile even though I tried to lighten the situation; and again, today, after my eye exam, when she made a hostile comment about how a price ‘was implied’ (dripping with cynicism, of course). If the doctor happens to read this, do yourself a favor and hire a secretary who knows how to be kind: she is, after all, the first person and the last person a client meets.
I should add, my review only applies to the secretary at the Bay underground location. If you can see the same doctor at another location, go for it!