Sassoon Salon

I’ve been here twice now as a demo model and have left both times feeling very satisfied. After spending a year or so going to local cheap salons and getting horrible cuts, I decided to trek downtown for a cut well worth the journey.
Both cuts have been amazing. I’ve been lucky enough to have great ladies cutting my hair that have been very nice and have listened to my expectations. The cuts as a demo take longer but I don’t mind. I will continue to visit Vidal as a demo. I sure as hell can’t afford to pay full price for a cut here lol

I saw Derek today for an academy/​student cut and i love it. He was friendly, funny and chatty but was also cool with a bit of silence. He seemed to understand the cut i was going for after looking at my reference pictures and only had to do a couple minor fixes after his instructor (she was nice too) reviewed his work. Once he was done i was completely happy! As some other reviewers have mentioned, it can be a long appointment but i didnt mind coz it was free and i liked how precise he was trying to be. I would definitely go back!

Absolutely heartbroken after the worlds most awful and embarrassing experience. I asked for a long bob which was going fine and dandy until the educator picked up the scissors and proceeded to give me awful layers around my face. He then handed the scissors back to the student who I stopped to tell them that this is not what I had asked for. I showed the educator multiple photos but yet it was MY fault that the cut turned out poorly. I started crying and was told that I was being abusive to the student. He repeatedly made me feel bad that I was paying a student hairdresser price and offered to refund my money. I wasn’t allowed to defend myself or ask for a correction. Instead I sat at the front desk in tears and was told if I didn’t like it I could pay $ 120 for a stylist’s time. I have never ever been treated so badly or made to feel like a beggar. Just because someone goes to see a student hairdresser that doesn’t mean they are entitled to a poor experience. Worse yet is that it wasn’t the student’s fault. They weren’t even the ones who put the layers in. I am mortified that this was allowed to happen and even more so that I was told that I was making a scene and that they would call the police. I cannot believe the behaviour of the educator or reception staff.
If you’re looking for a student cut you’re better off going to Aveda. At least when they screw up they don’t make you feel like a criminal or that it’s your fault.