Scavolini Toronto

This company hasn’t pleased me or gave me a wow factor at all. I got to move to a new city and into a new condo that no one has ever lived in before. They broke my gabel when installing it so I had to wait three months without one. Then when we finally got the new placement they couldn’t finish the job in one day. Me being in construction has a good idea how long some things takes to install. And this shouldn’t be any longer then 1.5 hours. So when they finally came back a second time to put trim on the edge to cover the wood and caulking around the edges they somehow broke/​chip the gabel in two places, instead of fixing it I came home to be disappointed again. I had to call customer service to have them come and look and see what they did then it took another day or two until they could come and fix the issue. I’m very disappointed with their services. And I also came home to my clean dishes on the floor and all my things on my counter all over the place they didn’t bother putting stuff back to where they found it. This contractor does not take pride in his or hers work.

Our relationship with Dekla has been a long one. It started probably 3 years ago when we came into see how much a Scavolini kitchen would cost. We had bought a new condo, and the developer Sorbara had swapped out the itlalian made Scavolini kitchen in their model suite for a local alternative. We were told that it was because Scavolini couldn’t meet the deadlines, but we learned from Dekla that the developer had called and requested a bulk discount, which was denied. After that Dekla never heard from them again.
So when we came to Dekla and explained what we were told by the developer the sales person explained the real situation, then offered us a 20% discount out of spite for what the developer had done. I love when anyone gives a discount out of spite. Good on Dekla!
So it took 3 years for the kitchen because we had to wait for the building to register, then we were waiting until we had the extra coin for the kitchen which we ultimately ended up doing in 2 phases. Any delays were our fault, and Dekla was great when it came to accommodating us with tweaks to the design. When we had the final part of the kitchen installed there was an issue with the height of one of the cabinets. It was an error that everyone had missed with regards to how much room the cabinet would leave for the microwave rangehood to clear the stove top. Dekla came and got the cabinet, modified it and reinstalled it. And it should be noted, they honoured that 20% discount given 3 years earlier.
Bottom line, they were super professional, super helpful and very accommodating. You add to that the fact they offer a sleak sexy product and I can’t help but recommend them. Especially the woman who helped us, Davida. Go get a kitchen from her.