Sol’exotica Tanning Spa

Zero stars.
— Staff are not happy to work there, reflects in their attitude.
— I was disappointed when they forced me to upgrade to a more powerful machine because they got rid of the one I was using.
— constantly nickel and diming.
Won’t go back.

This Tanning Salon is modern and clean and seems to be well run. Although I don’t like calling ahead to book a session I guess it’s a sign that they are busy and hopefully eliminates or reduces any waiting once one arrives. I like their large high powered beds the most!

I’ve been to Sol’exotica 5 times now, and I’ve only had positive experiences. All staff are professional, and some already recognize me and have remembered my name. I didn’t find the staff to be pushy, despite working on commission. Beds are clean and usually available, but it can be good to call ahead during the busier times.

How can I give such a great rating? Here’s why:
1. The owners Billy and Lisa are incredibly friendly and helpful
2. Cleanest salon I have ever visited
3. The employees are top notch (I personally adore Nadine and Megan)!
4. They will NOT let you over tan or tan for longer than you are advised based on your skin type
5. I have tried every bed they have including the two red-​light collagen treatment beds and I can’t rave more about them
6. Did I mention it is spotless in there?
7. Great atmosphere, vibe, music to get your session going and keep it pumped until it is done.
I started off with a level 4 package and on my own decided to upgrade to all-​access and I couldn’t be happier with my decision. I tan on a regular basis as well as use the red-​light collagen machine and a spray tan once a week.
Neat thing, they give you a little key fob card that you can scan every time you check in for a session so that you can accumulate points for free lotion samples, upgrades, free sessions and free lotions.
I love this place and I look forward to going in four times a week (yes I am a dedicated tanner and couldn’t feel better about myself!!)

Well, it’s true what they say — the employees are on commission and can be a bit pushy — but you’re a big boy/​girl and can handle saying no, right?
Look past this and it’s a great experience. The salon is the cleanest I’ve been to in Toronto and the beds are great. They have great satellite radio stations which makes this tanning salon feel more like a nightclub. It definitely gives it a young downtown vibe. I find the staff quite knowledgeable and won’t put you in the bed for longer than you should be going in for. They’ve even told me on a number of occasions — «no, that’s too long for you, sweetie.»
I’ve tried all of the beds in here and they are all really great. I stick with level 3 because I am on a budget and I think it’s great. It’s 39.95 + hst per month on an unlimited membership. There is a minimum sign up of 3 months. This gives you unlimited tanning, free upgrades to other beds, points that you can redeem for different prizes, and so on.
I feel I get my money’s worth more than any salon I’ve been to in the past.
The Good:
1. Clean. This is of high importance when looking for a tan salon.
2. Quality. Tan quality, and overall quality of the salon is top notch.
The Bad:
1. Commission. Commission based staff so obviously they will try to sell you things.
Recommendation: check out this salon! If you’re worried about the commission, just tell them you are uninterested in products and upgrades!

Friendly staff and the beds are really nice.
Most affordable tanning salon in the area, especially if you get the monthly unlimited packages.

My initial encounter with this place was not pleasant, whoever I spoke to was very rude and definitely does not respect potential customers.

This tanning salon is pretty lacking in beds 2 for high level… Groupon coupon was a half lie… And I had to pay taxes once the coupon was redeemed.
I never payed for a monthly cost and only been able to use services at 1 location… For any company with multiple locations.
Beds are good and clean but place is always booked.

No stars! AVOID!
Rudest staff ever, I actually ended up just walking out as I could not deal with the attitude of the girl on the desk. I can’t believe people actually treat humans like that!

This is the first Sol’exotica I have been to. I use to frequent other salons a long time ago but switched and have never looked back. I also use the 2 other Sol’exotica locations run by the same owner. I’ve used the water treatment massage bed and it’s great. The lights in the beds get me great color and I love the spray tan and occasionally I do the double dip just to get deep color. I’ve always been well informed of the products and services they provide. It’s by far the place that I have learned the most about indoor tanning. Everyone is friendly here and the place is always clean. I avoid any wait times by pre booking my appointments and my bed is always ready for me when I come in. They run a lot of promotions and you can even find them on groupon. Otherwise the packages are great and you will not be disappointed in your color. Keep up the great work everyone at Sol’exotica!

Had a great experience, staff was helpful and gave me a tour of the entire salon explaining all the equipment. Place was nice and had a cool vibe. I would definitely reccomend this salon.

best spray tan ever! The colour is very natural looking and the process is so quick! The longest part is for me to get my clothes on and off!
I have only used the spray tan but each time I’ve walked in with no appointment and had no wait, everything is clean, the staff has been very friendly and no upselling at all.

I’ve been a member of Sol Exotica Church & Shuter location since 2008. I’ve always experienced excellent and friendly service from all the staff there including Lisa and Billy. The tanning beds are immaculately clean, and there are always towels. Because it’s grown in popularity (and also vacation season) it’s a good idea to make an appointment since they are busy.

Clean yes. Staff on commission so pushy especially the owners. They will hound you. They never change the bulbs. No wonder people tan unlimited and never get a tan. And it’s always busy. Almost impossible to get in without an appointment I got pressured into buying a membership which was a big regret. What a waste of money and locked into a contract. These people should work for Rogers lol they also made me buy an expensive lotion and then asked me everything I came if I wanted to buy more. And very very high turnover with their staff. Every time I go in there, there’s a new employee because someone quit. Hmmmm

I have tanned at a lot of places outside of Toronto and this is my first experience in Toronto. I opted for the level 3 package and used their advanced lay down bed. It was a great experience with lots of different ‘membership’ packages depending on how avid of a tanner you are. Staff was very knowledgable and friendly and did not feel pressure of an upsell to something I did not need. There are a lot of perks with their packages including credits to your account and sesions with their collagen therapy and other spa like machines.
Very clean and nice place even though they are undergoing renovations at the moment but things are still very accessable and clean. Am excited for when the renovations are done and the added machines.
I would highly recommend them, no complaints yet. As for the cancellation concerns mentioned by someone earlier I was cautious but it is pretty straight forward with their terms and like every other membership a 30 day notice needs to be given in order to cancel the ‘agreement’. Should not be a problem.

Wow! I just left Sol’exotica on church and it was the cleanest tanning salon I’ve ever been to! The staff is so helpful and they know a lot about the lotions and services there! Super satisfied! Going back tomorrow:)

I had the hydro therapy and steam capsule here follwed by spray tan.
awesome services, Lisa is very knowledgeable with every machine and services provided. fantastic place. tanned and toned skin while relaxing!