Starbucks

I love this location. I work nearby, and I come here several times a week for both drinks and food items. While my only very minor complaint is that it gets pretty crazy in the mornings, where it gets so busy that staff look a bit overwhelmed, (but really, regardless, what major coffee shop doesn’t look like that on a weekday morning?), the ambiance and customer service override any negatives. Staff are friendly and prompt, and shelves are always fully stocked with the food items I normally come by for (fresh yogurts, cookies, popcorn, loaves, you name it, they don’t run out of it). Plus, they have a seating area that extends into the lobby of the Dynamic Funds Tower, so, you know, in the interest of not having the Starbucks coffee stench cling to your suit, you can sit in the external seating area instead.
Thanks also to Ekow for consistently wonderful, friendly service! Great location all-​around.

Customer service is usually great but sometimes to a fault. I have noticed lately that some of the new staff members talk to customers way too long after the transaction is finished, as the lineup grows longer and longer. Nice seating area outside but still inside the building with lots of natural light. Good spot for business conversations and informal meetings.

It used to be one of the better Starbucks location but not anymore. I remember they won the best customer service one year but I don’t quite understand why. I get attitude from the same girl who takes my order, maybe this is why they never won that award again?
I used to come here quite often because I worked close by but I don’t know what happened ever since they renovated. There’s no consistency in their drinks — it’s either too sweet or too bitter. And the wait time is getting longer and longer! Either they forget your drink or the barristers are chit chatting. I had to wait 15 minutes one time because they forgot my drink.
There are better Starbucks location nearby especially the one in Scotia Plaza and Yonge/​King where the King subway is located.

Out of all the Starbucks I have been to. And if only I could back up the rapport I hold by having actually checking in to them all. this is my favourite Starbucks definitely in Canada, maybe North America. Why? ¹⁰⁄₁₀
Customer Service, and ⁹⁄₁₀ seating and environment. In all honesty I hit up Starbucks because of my free refills (due to so many coffees needed at airports) and reliable wifi so I go there to focus and work on whatever for hours.
I mainly hit up this location early mornings, a few afternoons and weekends. The staff have got it DOWN. They show excellent team work and have fun and provide a friendly engaging experience. They get incredibly busy due to their location but do not miss a beat. They actively keep things clean, and the washrooms are always clean as well. I have never had an error with a drink or even a mediocre customer experience here. I would be totally okay if they messed up my drink, or I had to wait a bit longer than usual for some reason. Not that I am irritated by these things anyway but when you have an overall positive experience and feel like you are genuinely being taken care of. It is amazing how it can bring out the compassion in people. Anyway, I digress, basically they could punch me and I would forgive them.
I obviously need to move closer to this location so I can only ever go to this Starbucks.

This location is perfect for the business district and I was serviced with ease!
Ordered two venti green tea frapps and were promptly made.
No complaints whatsoever with the customer service or staff.