Sassy cashiers annoy me, and so does getting my order wrong so consistently. I’d really love to see these folks tighten their shit up, ’cause I keep coming back for more, like a dummy. Ordered some things for pickup via the App that they completely spaced on, and for some reason(not just this location), saying the words«triple long espresso» is like throwing a monkey wrench into a big machine and watching it explode. Also, is it just me, or is every single table and chair at Starbucks designed to be a wibbly wabbly piece of shit?
Tiffany L.
Rating des Ortes: 1 Toronto, Canada
Having been a Starbucks Barista myself that worked at a Drive Thru store, the service here is inconsistent as much as the inconsistency in the quality of their drinks. I have also noticed that they are severely understaffed most the time and a lack of focus on doing their jobs where they are otherwise assigned to. There is no reason why they shouldn’t be able to separate my transaction at the drive thru, I understand if it’s rush hour, but there was no other cars ordering except for me. Secondly, if I was in a car full of people who wanted to pay for their own drinks, are they also going to refuse me? The standard at most stores, including the one I previously worked at, was that we are able to separate your transactions as long as it’s not unreasonable and that there is not long line up. I asked for 180 degree latte, and only got extra hot. When they make a mistake on a white MOCHA frappacino, mocha which is chocolate type + coffee, I just get the chocolate without the coffee. Then the barista proceeds to put the drink back into the blender with extra liquid of coffee pumps, so now the frappacino is extra watery and not slush. This is not just on one occasion. I will most likely just visit the one in metro down the road.
Tracy C.
Rating des Ortes: 1 Etobicoke, Canada
I’m only writing this review because I’m concerned about serious health risks with the dairy products. I went inside this location with some friends on a Sunday night as the drive-thru was really busy. There were about four employees working at the time and they were running around like chickens with their heads cut off. The store seriously needs to employ more staff. Anyway, someone ahead of us ordered a milkshake type beverage that contained whipped cream on top. This is what I witnessed from an employee: — went into the fridge and put whipped cream on top of beverage — scraped it off — went back to the fridge and put whipped cream on again — scraped it off again — went back to the fridge and put whipped cream on again — scraped it off again — in frustration, said, «why are all these curdling?» — went back to fridge and put whipped cream on again but this time successfully WHYDIDYOUNOTPREPARETHECUSTOMERANOTHERBEVERAGEAFTERTHEFIRSTONEWASHITWITHCURDLEDCREAM? SCRAPINGITOFFWILLNOTMAKEITRIGHT! I feel horrible that I was unable to warn the customer but he/she was somewhere in the drive-thru. Obviously he/she either got food poisoning or a bad stomach ache.
Nissar A.
Rating des Ortes: 5 Toronto, Canada
This location is relatively new, and they are 24 hours. I have gone there multiple times to get some work done. The staff are always friendly. With the green rewards program you can get unlimited refills :) The seating arrangement is also good. Plenty of parking available(which is rare with most Starbucks locations). I moved away from the neighbourhood, else I will visit this location over and over again.
Amy C.
Rating des Ortes: 5 Toronto, Canada
I love this place. The staff here are so nice and friendly. Even though sometime with a high volume of drive through customers, they can be super busy, and my order will be prepared a little bit slower, their attitude will at least make me feel much better while waiting! The location is good! Love Sunday morning reading here:)
Jorge R.
Rating des Ortes: 3 Toronto, Canada
Thought I’d jump in and review. The service is great, the staff are very nice. The drive thru! Oh boy. Things fall apart here a bit. It may sound like an exaggeration when I say this but I’ve been to the drive through almost everyday since it opened(this is bad), and they’ve only got my order right I’d say 5 – 10 times. I wish I was exaggerating, but I really am not. Why is this concerning… I will order a tall americano or if Im with my fiancée, we’ll grab two of them and maybe a couple of slices of banana loaf. We’ve gone as far as making little bits on whether they’ll get the order right or not. Because they are so nice at the window it’s not a big issue… but I feel like it’s not the employees, rather, the system they use. Often times I’ll get another persons full order while my coffee just sits there. Other times they’ll assume I want milk even though I haven’t asked. It’s just odd that you can’t get much more simple than my consistent order of a tall americano with no milk and sugar. Just black. How do you mess that up?
Mary D.
Rating des Ortes: 3 Etobicoke, Canada
Nice to finally have a Starbucks in the neighbourhood, but they have some *serious* drive-thru logistics to work out… I’ve waited anywhere from 5 – 10 minutes for my drinks, regardless of the fact that there’s never been more than 2 – 3 cars in front of me… You pull up to the window, and you watch them starting to make your drink, and you wonder«why weren’t you making it while I waited in line?». The customer service is friendly, and they try to make idle chitchat at the window while you wait… but hopefully they can pick up their efficiency just a bit. In the meantime, it’s WAAAY faster to go inside.
Joshua O.
Rating des Ortes: 5 Toronto, Canada
This is a brand new Starbucks. It is 24⁄7 and with a DT. It’s a lot more better then the Tim across the way. Guess they learnt from the competition. Going to be fun to see how it works havering a Starbucks and Tim’s next to each other
Kris U.
Rating des Ortes: 5 Richmond Hill, Canada
So sue me, I’m reviewing Starbucks, and it’s entirely because I’m excited that I FINALLY have a coffee shop, of any kind within a reasonable walking distance of my home. Prior to this the nearest ‘fix’ was a short car ride away, now it’s a short walk away. The location opened, basically in the next door Tim Hortons Parking lot, no kidding their drive-thru’s basically kiss and drivers can high-five. So this location, which was custom built from the ground up is a total«F-U» to Timmies as they not only scooped their spot but opened up just«this»(holds fingers an inch apart) much closer to the Gardiner Expressway ramp, so folks heading to work in the morning can now choose to not drink the dirt water that has befallen Tim Hortons locations. Not saying S-bux is that much better, I mean you can pay the equivalent of a McDonalds dinner for two here in one coffee… just saying. The perks here: 1) Huge location 2) Tons of seating, couches, work tables, high tops, low tops, tables for 2, 4, 6, and 10 3) Amazing Industrial design features, reclaimed wood and iron exposed pipes 4) Drive-thru 5) Ton’s of well laid out parking, Next door timmies is a death trap for bumpers 6) It’s open 24÷7… That’s all