Starbucks

I’ve been to better locations than this one and I would say this is so far the worse one I’ve been to.
They have signs all around the store promoting their new summer drinks and encouraging customers to go purchase it. So we went to order the mango black tea lemonade and they told us it was sold out! REALLY?! On a hot summer weekend, while this drink is on promotion all around the restaurant, inside and outside, you don’t stock up enough inventory to make this drink?! I felt very disappointed!
So we ordered the sparkling passion tango tea pineapple which they suggested that was really good too but we requested with less ice. As we got our drink, we were disappointed! It was super sweet like drinking sugar water with not much flavour because the sweetness overrides everything. And less ice? We got totally NO ICE at all! Which was extremely disappointing because on a hot summer day in the afternoon when it’s 30 degrees outside, all I want is a cold, refreshing drink to cool me down, not a room temperature sugar water which I pay $ 5 for!!! And it’s suppose to be sparkling, not even close, tastes like pop that you have opened for over 2 hours sitting in the heat. I’m pretty sure you know what I’m talking about!
Think the drink was disappointing enough, guess again, the washroom was WORSE! Once I walk in, it was a messy disaster! There’s shredded toilet paper all over the floor, zero toilet paper, floor was dirty and messy, felt like I walked into a port-​a-​potty. DISGUSTING x 100 000
I will never want to ever step into this location ever again!

Ugh. This Starbucks is not one of my favourites. The product and staff deserve more than 2 stars – the coffee and friendliness is usually great, however this is one of the dirtier locations I’ve ever set foot in. The bathroom was unusably dirty when I was there today and every free table was covered in trash or a mess…

Ive had considerably better service at other Starbucks locations throughout the city, although these days it seems to be happening a lot less as I have noticed the Starbucks service has declined in the past year or 2.
Ive ordered simple drinks like a vanilla latte and it took them over 10 minutes to make it because there were 3 other people in line ahead of me. I understand that it sometimes takes a bit of time to make multiple drinks but 10 minutes? The whole time I was waiting I saw one guy standing around wiping off the same counter while the girl working the bar made one single drink at a time. The worst part is that the latte wasnt even good. It was very cold and had the worst foam Ive ever seen on a latte.
Ive heard many other similar stories from friends who have gone in there as well. I definitely don’t recommend this location if you can avoid it. You are probably better off walking the 2 blocks east and going to Dark Horse or a few blocks west to White Squirrel, or any of the other 20 coffee shops nearby.
There was a point where there were so many Starbucks locations and not a lot of other options but that has changed. There are so many other places that will give you consistently better service and better coffee in general. Starbucks needs to stop being so lazy and step their game up.

I was forced to show my face at a Starbucks out of necessity for wi-​fi. Feeling super douchey, I walked in an ordered a small raspberry iced tea, which was admittedly really good. The girl taking my order was super chatty and peppy. THE WI-​FI WAS COMPLETE GARBAGE, and that’s what’s giving the most weight to my review. It took me about 20 minutes to even get connected, and it was painfully slow thereafter. Boo.