Suitsupply

Picked up a navy blue Napoli suit, maya was super helpful and got me a cut that fit perfectly. It was just the type of low key experience I was looking for; very well stocked. Suit also fits great.

Preface this by saying I’m not much of a shopper, the boyf has a SERIOUS suit addiction, and I feel like I’ve been to every suit retailer in the GTA. That said, for as many opportunities as I’ve had to write about these places, this was the first time I felt compelled to write a review! So here goes…
We were in Yorkville for brunch, so there was NO WAY we weren’t stopping in to Suitsupply after several people had recommended it to him over the past few weeks. The customer service, selection, and ambiance were fantastic! The sales reps made us feel very at ease, weren’t pushy and even offered me a coffee while he browsed. The pricing was also very reasonable, particularly for the look and feel of the fabrics, whose quality seemed great, but I guess we won’t know for a few months of regular wear. If you’re stuck going suit shopping for the umpteenth time, I can’t think of a better place to be stuck :)

As a young professional working in TO who’s semi-​knowledgeable about menswear and takes care in his presentation/​style, I’m a big fan of Suitsupply.
The 1^st suit I bought from them was during summer ’14 — loved the style (light grey/​brown suit with a silk/​linen blend) and the tailoring was impeccable after John fitted the suit. Unfortunately, it had the same problem as a previous commenter, where the pants’ inner thighs frayed after fairly light wear (1−2x per week at the office for less than 3 months). I brought the suit back in and wanted to replace the pants — however, after a few weeks of correspondence with their sourcing group, we realized the fabric was already sold out (Fall collection was in effect). To my pleasant surprise, the store manager offered to take back the suit and credit its full value (including alteration cost) for my next purchase, which I didn’t make until this summer! If that’s not outstanding customer service, then I don’t know what is.
Since then, I’ve also a bought pair of trousers & shoes from them, both of which are now part of my staple office wardrobe. Will be coming back again soon.

My best friend will be having a wedding soon, so he decided that we (groomsmen) all go for a fitting at this place.
5 stars for suit selections and minus 4 stars for customer service! The stylist G*** M****** claimed to be «surprised» that my fellow best friend’s brother could fit in that suit?! Only an idiot would believe you weren’t dissing him in front his face. Don’t play your disgust game! No offence for the company but give customers the respect!!!
Not a happy GROUP of customers

Pros:
–Decent pricing
–Well designed suits
Cons:
–Bad service: Sales associates are friendly but do not give good advice, will say anything to make you spend your money, so do your research and know what you want and how you want it done
–Bad alterations: Avoid in house tailoring. Bought a suit here and had the pants hemmed ($ 15) and sleeves lengthened ($ 28). Pants hem was very poorly done, and was not straight. The sleeves were lengthened by 1.25″ as recommended by the sales who helped me. Little did i know, the sleeves were being lengthened at the cuff, and since the suit i bought had working sleeve buttons, the buttons could not be moved proportionally to the sleeve lengthening. This was my first time buying a suit with working sleeve buttons, so i was unaware of this issue, and my sales associate failed to tell me about this. My sleeves now have a very awkward 2.75 inches from the cuff to the buttons. Unacceptable, considering the sales associate should be knowledgable enough about suits to know that this would look bad but did not hesitate to sell me on the alteration knowing that it wouldn’t look right.
–Made in China (if that matters to you)
Overall:
Sales associates try to squeeze as much money out of you as possible.
I am very upset about the fact that i was sold a jacket that was recommended to have to have the sleeves lengthened, but in hindsight i should have just been told to size up rather than to have them lengthened (poorly, and incorrectly) for an extra $ 28.
Beware of working buttons (surgeons buttons) on their suit jackets. Don’t make the same mistake i made. Only buy a jacket with the correct sleeve length, give or take 0.25″.
TL;DR
Bought a suit there as recommended by a friend.
Had it alterations done by in house tailor as recommended by sales.
Alterations done poorly.
Should have sized up on my jacket instead of having sleeves lengthened ($ 28) as recommended by the sales rep helping me.
Sleeve proportions ended up looking very awkward due to immovable surgeons buttons.
Do your research beforehand or bring a friend who knows about suits to shop with you here
Be VERY wary of advice from sales rep.
4/​10, not sure I will go again.

I don’t know why everyone is such a fan of this store. The suits are expensive, quality is not to the extend to justify the price and service after sales is mediocre. To give you an idea, I bought a suit in October (1000CAD). I wear it for work on average ½ a week. 4 months later the inside of the thigh was worn out. When I went back they told me this was not a work suit (even though I told them it was for work). Nevertheless I bought an extra pair of paints, but that one was 300 dollar and it took ⁸⁄₉ weeks to arrive (most likely because it has to come from China). In conclusion, for people who are looking for price/​quality suits this is NOT the place to be. Larger retail stores (Zara, Massimo Dutti…) offer better deals than this.

I’ve been looking for a suit for a long time — There’s many, many suits retailers out there but this one definitely stands out of the crowd. Immediately when you walk in — You know you’re in the right place. All the sales staff are knowledgeable and attentive. I recently ordered a suit from Indochino from the travelling tailor and got the suit re-​done twice and sent it back — No luck. Came here and the first suit I put on — Havana blue, fit me like a glove. Don’t get me wrong — this is still not made to measure, but with some alterations this is some of the best cloth and stitching quality you’ll get for less than 1000.
Pro-​tip: Bring your suit for alterations at Espinosa Master Tailor around the corner — He’ll do the best job for you for about 25% cheaper than what suitsupply will charge you for and give you the most honest opinion you need to make you feel like a million bucks in your suit!