Sutton Group Associates Realty

This company is incredibly backwards. I called to get a price on a piece of land and the lady informed me that her office didn’t handle that property and I’d need to call another office.
So I tried the other office and their phone number on the website was the FAX NUMBER! I couldn’t believe it. Who uses a fax machine? There’s this thing called THE INTERNET! Maybe you heard of it?
Speaking of the Internet, their website is terrible. You can’t search for peoperty by address or by a specific area. You get two choices, Victoria and Not Victoria. To make it even worse, browsing their site on my phone was an exercise in futility.
TL;DR
Bad website
Wrong phone numbers
Offices not linked for better marketing

When I first decided to buy in Toronto, I contacted all the realtors (in tourist) downtown. And no one called me back. After a month of this I finally spoke to two or three real, live Realtors, but they seemed to have zero interest in selling me a condo. Being from New York, I wanted something right downtown, wasn’t afraid of a little grunge or an older building, and wanted all sorts of information before I put in an offer.
Friends finally put me in contact with Susan Delean. Finally — someone who got it!
She’s a pleasure to deal with, is not afraid of digging into the data (StreetEasy has me spoiled) and has the eye of an architect. She took the time to figure out what it was I was looking for, helped me find properties that were a great match for me, and walked me through a buying process that was ever-​so-​slightly different than in the US.
Working with Susan meant I had a trusted advisor who knows the market, knows the city, and took the time to sort out what I was looking for. She helped me make a great — and informed — decision.