There were two employees, I walked in and I asked about a Ram upgrade for my laptop computer. The older guy didn’t find any that specifically was compatible with my laptop, but he did have slightly faster sticks that /might/be compatible. So I asked to test the Ram in my laptop which I had with me, and the younger employee interrupted us to say«how am I supposed to sell this new if I let you test it?». His tone was a bit rude. I tried to explain that a computer store will almost always allow Ram to be tested, or at least returned if it’s incompatible, because the nature of Ram requires that. He didn’t listen, and repeated«how am I supposed to sell this as new then?» I spent a total of two minutes in the store, and I will never return again. I’m a computer programmer, I know what I’m talking about, and they’ve lost potentially significant future business. Summary: rude kid doesn’t know about the technology he’s selling, and offended an expert who just wanted a simple upgrade.
Florence T.
Rating des Ortes: 1 Oakville, Canada
I wouldn’t consider going back to this store. They had advertised for a particular model of Sony Camcorder in their flyer, I called the store twice over 2 days to ask if they had stock. Both times it was confirmed that the product was in stock and would be held for me to pick up. I drove about an hour to get to the store, and they pulled out another camcorder of a similar model, but lower in grade and tried to pass it off as the same product. When I noticed that the model numbers were different, I was told that they had«made a mistake on the flyer», and what was listed on the flyer was not actually available, and that this was«all they had». They then told me they could offer me a «really good price» on the product, but was not worth it at all. Considering I had called twice to confirm the make and model of the product, if it was an honest mistake it would not have taken more than 2 minutes to actually read the model # on the box and realize it’s not the same as what was advertised. I wonder how many people have bought the camcorder thinking it was a great deal but then realized they were ripped off. Honest mistake? I don’t think so.
Rosie S.
Rating des Ortes: 5 Charlottetown, Canada
OMG this place baffles my mind. How can everything be so affordable??? It’s brand new, brand name stuff… The staff were extremely helpful again today. We were shopping for a portable/wireless ipod/iphone speaker dock that charges when plugged in and then has a long battery life, as well as a 1TB external hard drive. Well, guess what? We came away with said chargeable speaker(Logitech), a TWOTB hard drive and a pedi-feet thingy for me, all for the remarkable price of $ 149. WOW. I love this place. Both are plugged in and charging up right now. Have I mentioned how much Iove this place?
Greg C.
Rating des Ortes: 4 Toronto, Canada
This place is great for finding electronics on the cheap. My laptop AC adapter broke and I wasn’t up for spending $ 140 at Staples. Here, I managed to score a Kingston universal adapter for $ 40! Refurbished of course but who cares at that price. Staff were helpful but it was a little like that«sony guts» sketch from snl: