My appointment was at 1:00. It’s currently 2:00 and I’m sitting in a waiting room with six other women, two of which are still in front of me. The patients that have gone in so far do not seem to have 30 – 45 minute appointments, even though all the patients that have come in since I’ve been here have been booked for 15 minute intervals. I’m assuming I’ll get in after 3:00. The receptionist is not even a little apologetic, acting as if this is to be expected. Patients are coming in a few minutes late and profusely apologizing, not realizing they have not a single reason to. The chairs are back-breakingly uncomfortable and the music is too loud and annoying to even enjoy the book I brought with. Literally, old Avril Lavigne is playing as I write this. Why do YOU have to go and make things so complicated, Dr. Ternamian? Edit: I was put into an examination room at 3:00, but waited in there until roughly 3:30 to see the doctor. After meeting the doctor, I can say that he seemed knowledgeable but that’s where the good ends. He did not take the time to look at the referral my doctor had sent and asked me why I was there. I told him that my doctor wanted me to see him and that there should be paperwork explaining. His answer was, «Oh, I know why you’re here, I was checked to make sure you knew why you were here.» Then he flipped through the papers on his clipboard and read the paper with my doctor’s letterhead. There was no warning before speculum use — doesn’t bother me personally, but seems like common courtesy to give a heads up before putting something in someone’s vagina. After saying everything looked good and normal he gave me a prescription, which I questioned, since he had just told me nothing was wrong. His answer was vague and non-explanatory, and when I tried to get him to elaborate or answer the question a different way his attitude of exasperation intensified and he made me feel like I was being unreasonable. His general demeanor for the whole appointment was short and unpleasant. I realize that my waiting room experience may have skewed the way I interpreted the doctor’s character, but he did nothing to redeem the experience as a whole. I left feeling incredibly frustrated with the practice’s lack of empathy and angry about the way I had been treated. I will not be going back and I will not be filling that prescription. I am, however, considering keeping my next appointment booked just so that another lady might get in to see the doctor faster with my absence.