Thai One On

Summary: Been here twice. Bad Pad Thai, ok curry, a bit expensive. Probabaly would never come back again. Not recommended.
On Queen Street West, there are so many good and cheap food places. To me, with the same price, I would probabaly go Pai instead here.
Each time I entered the restaurant, it was pretty much empty, with one waitor there.
The Pad Thai is too sweet.
The chicken golden curry was OK, but I felt the meat is unseasoned and they put too much meat. The curry costs about 20. With same money, I got so many choices nearby.

My friends and I attempted to eat here… We asked the server how good the food was when he came to bring our menus and he confidently said «it’s kind of okay, depending what you order.» So naturally we left the already empty restaurant because we didn’t want «kind of okay» food.

Ordered the pad thai chicken. Nothing special. Green onions & peanuts were on the side with a slice of orange & lemon. Not bad.

The pad thai was pretty good, but the food took TWO HOURS to arrive. The curry dishes were quite expensive and did not include rice, which was very disappointing. When we called to inquire about our late order, the staff offered no form of compensation and were quite rude.

Terrible fresh rolls. Honestly the worst thai food I’ve eaten. Dipping sauce was sickeningly sweet and synthetic tasting. Had shrimp satay. Shrimp were edible, didn’t like peanut sauce. Super disappointed :(

Took 1.5 hours to deliver for the worst ginger «beef» I have ever had. Gets one star as the delivery man was smiley.

So I just ordered online from here and paid for a Curry Pad Thai with seafood. This is definitely not curry. It’s not even yellow. Tastes like you mixed the regular pad thai sauce with curry and it turned into something that tastes like BBQ sauce.
Not impressed. Will not be ordering from here from now on.

Terrible pad Thai– too much sticky overly sweet sauce. Some of the worst I’ve had.
Yellow curry was good.

I strongly disagree with the «good delivery service» we ordered hour and a half ago and we’ve called to check and all they had to say was the driver would be there in a few minutes after waiting for all that time. very disappointed and will not order from them again p. s the guy on the phone was not helpfull and had me on hold for 15mins to figure out my order

I am just going to give a public service announcement to read other Unilocal reviews before ordering your food. I didn’t… now I have ordered and starting to inspect/​see things. Just trust in Unilocal

This place is kind of a fast food Thai place with seating. I had the glass noodles and the calamari and they were both good but nothing special. The place is clean and the staff is friendly but the food took a little longer than I expected. Their pricing is reasonable for what you are getting and the portions were large enough that the you will be full afterwards.
I would check this place again if I am in the area and looking for some Thai food.

I order delivery from this place often. They always have a 20%-25% off coupon from either their own site or one of those sites like
or tasteaway. I like their golden curries and Malaysian curries, but their Pad Thais tastes way too sweet and feels like fried ketchup (with the exception of the curry pad thai, which I really like). Their coconut sticky rice dessert is also very delicious.

Do NOT order from here. We waited an hour and 45mins for the food to come when they said it would only take 40mins to an hour. The food was lukewarm and they didn’t offer a discount. I am NEVER going to order from her again and I’m going to tell EVERYONE I know not to do so either.

Both items that I ordered for take out was reasonably decent — Chicken devil and Thai Spicy noodles. So 4 stars for quality and 0 stars on quantity — I found it too expensive for the quantity they serve.
What really annoyed me is I ordered take out and had to rush as my car was parked on the street outside and I had to move it or I would’ve paid more attention to the bill before leaving. They either overcharged me or haven’t updated the menu prices. The online menu and their ‘current’ paper menu that they attach to the brown take out bag doesn’t reflect the actual menu prices for items on the bill.
Make sure you confirm prices when you order or you’ll get your ‘being cheated’ feathers ruffled!

Went there with coworkers for lunch. They had special for lunch, 8 $.
Locale: I must have walked by this place 100 times, never though of actually going in. The place is out dated but seemed cleaned.
Food: I ordered mango chicken, they had 4 very large pieces of mango, almost like they did not care to cut it into smaller pieces.
Service: we were the only ones there, and the waiter did not come to refill the water or anything like that. When we were done, we had to call the waiter over to charge us.
I would recommend this place if you are looking for a cheap sit down lunch.

I’ve ordered for delivery from Thai On One a few times over the years and have never been disappointed *knock on wood*. As I’m just reading the other reviews I’m shocked everyone is so upset with their service. Portions are great size, enough food to have leftovers the next day, and it always tastes good.

Simply put, it’s not very good. The Pad Thai tamarind was mostly ketchup, and is way too sweet regardless of what it’s made of. The rolls were okay but too greasy, however I’ll give a pass on that as complaining about deep fried food being greasy is like going to a BMW dealership and complaining that the cars are too European. They are what they are.
Not worth the trip, go to Thai Express instead.

I have had delivery from Thai One On at this location and I love the food, plus delivery can be as fast as twenty minutes (I live just south of Bloor on Spadina, this may be why). Overall the food is pretty good (the green curry is my favorite) but you do have to pay extra for rice and it is a tiny bit overpriced for what you get (maybe two or so dollars more than what you would pay elsewhere), but it is satisfying and filling.

They charge $ 2.00 for rice??? This is the only place I’ve ever been to that serves ONLY curry and does not serve complimentary rice…
Service was slow and unprofessional. She literally brought water that was ¼, I repeat: one quarter, of the glass full.
Food was mediocre for the prices they charge!
The major turn off was the fact that the place smelled so bad. It smelled like a toilet and they tried to mask the smell with bleach. I don’t recommend unless you’re in the area and desperately craving thai food. Worst Thai One On I’ve ever been to!

Average thai food at slightly above average prices. Atmosphere is mediocre, but tolerable if you are hungry. Open later than most «fast eating» restaurants in the area. Had glass noodle stir fry for $ 13. Tasty and filling.

I really liked this place, as I got delivery from here often. Usually takes an hour, give or take ten minutes.
Then, one night, it took two hours.
It wasn’t a prime-​time. Around 9:15 pm on a Sunday night, not unusual timing for me. I figured it’d arrive around 10:15, I’d eat, and be in bed by 11.
I was wrong.
Around 10:25, I called Thai One On and asked about my delivery. «It’ll be there soon,» was all I was told. 10:45 pm I called back. «Yeah the guy is close,» I was told.
Everytime I would phone, no one would really answer me. I ordered through JustEat, usually embedded in your confirmation email is a link to see the real-​time of when the driver will be there. It said 10:15 pm. It was now nearing on 11 pm. I wanted to be in bed. I was hungry. I was confused. I just wanted answers.
When my food arrived past 11:15, I called back one final time and the guy said someone from head management would be calling me the next day before 4 pm. The next day came and went. I emailed JustEat and asked what I should do. (This service by the way was great, I mean, it wasn’t their fault they are a middle man, but their customer service is really good. You can live chat with an agent which is great because I could do it from my desk at work which still doing my work) They called Thai One On for me and was told someone from management would phone me the next day. The next day: came. Went. I emailed JustEat and told them the issue and finally someone from Thai One On called me.
I don’t even know if the guy was speaking English, every now and again a word would come out that sounded like a word I recognized, but basically he was talking so fast with such a strong accent I have no idea what the agreement or outcome was. I never got answers. I would have been happy with «sorry». At the end he finally said he would text me a code I could use on their personal website for 25% off. I never heard from him again.
I liked the food, but I can’t handle the run around.

First, I’d like to note that I’ve only gotten delivery from here. So, my rating doesn’t reflect ambiance, cleanliness, etc.
Second, I have a key standard of judgement for thai food: does it make me feel sick immediately after eating it. Thai food is insanely delicious, but it’s loaded with sugar, salt, and oil, so chances are you won’t feel amazing and rejuvenated. But, some places through an epic combination of old oil, way too much oil, and likely some additives, make me feel downright like I don’t want to live. Thai one on did NOT make me feel that way — test 1 passed!
Now on with the review! I’ve tried a few different dishes — the mango tofu, basil tofu, veg pad thai (NOTE: they use fish sauce! sacre bleu!), veg spring rolls, and a basil noodle dish. All were DELICIOUS. Portions were standard size for thai.
Whenever I get delivery — which has been shockingly often of late — it’s been from here!

Ordered take out here for a large office meeting (20 ppl)
First of all, the value was incredible! Ridiculous portions, I paid $ 240 including tax and tip for 2×10 ppl meal packages. ($ 12 per person)
I had enough food leftover to feed a small army, it was truly ridiculous.
The pad Thai was decent and the mango chicken was great too. Fresh rolls and mango salad all good. The other dish, a stirfried eggplant, was really greasy.
The delivery guy was great and it was super punctual. Would totally order again for an office lunch. Cheaper than catered sandwiches.

Ok, I glanced at the Unilocal reviews just after sitting down and was alarmed to see the 1 ½ star average… this place is firmly in the two to 2.5 star territory, so dont’ be too alarmed.
First of all, the interior is badly dated. The benches are all ripped up, my menu was stuck together, and the trip to the washroom is disgusting (see my photo of the tank of «mystery» fluid in the basement). I have to give conditions here a 1-​star rating.
The food was pretty typical, about 2.5 stars. We ordered a fried spicy noodle dish which was something like pad si ew. It was quite strange, the menu didn’t list the Thai names for most dishes, so I was kind of guessing as to what they were. In fact, I’m not sure that either the Russian waiter or Chinese cook knew anything about Thai food. The noodles were spicy, which was nice, and super greasy, which was not. We also got a red curry, which was a bit on the bland side. They were kind of lazy chopping up the vegetables, so all the veggies were over-​sized.
Overall, the food was not nearly as bad as I might have feared, and the service was actually respectable. Our Russian waitress checked on us and refilled our waterglasses often. The prices were way too high for the value of food delivered though. This is similar to fast food quality. I do worry about cleanliness issues, however, as the dining room, menu, washrooms, and basement were all quite worrying. I’m sure there’s better Thai somewhere else.