While the staff and the treatments are lovely, the ambience is not as relaxing and private as other spas. I thought it was just my opinion until I tried it a second time in May 2016 with my husband for a couples massage and he noticed the same. The problem is how the spa itself is set up. The busy check-in counter is in between the«quiet» room and some of the treatment rooms. So, while you’re in your robe and slippers you need to walk through the busy reception area. Also, everyone needs to walk through the«quiet» room to get to the change rooms so there is constant traffic. Combined with the bright lighting and limited seating, it feels more like a medical office waiting room than a quiet relaxation room. During the 1 hour massage, we could hear all the commotion and noise from the reception area. The masseuse had to leave the room to tell people to quiet down and close some doors and that didn’t help.
Yus A.
Rating des Ortes: 4 Downtown Core, Toronto, Canada
Yesterday was my first time at the Old Mill Inn Spa. Would I return? Yes, definitely! The staff is very courteous and friendly. The RMT who did the 60 minute massage for me, Judy, was very apologetic when she got my name wrong at first and very professional and nice after, made me feel totally at ease. The massage was very relaxing. The change rooms are very clean and well maintained. Plus, there’s a quiet room where you can enjoy complimentary coffee and snacks after. The prices are a bit high, but it was totally worth it!