You’re in a prime spot just a block away from Union Station, and yet they never have enough staff on, so the line ups to get served become ridiculous. Last time I was in there 20 minutes before giving up waiting and going elsewhere.
Naureen R.
Rating des Ortes: 4 Miami, FL
24 hours and a wifi haven is what this Timmy’s is. I’ve had a few Tim Horton’s donuts and none of them have really blown me away. In between the few drinks I’ve tried though, the dark hot chocolate is really good. It’s oft crowded but the lines move fast. Now if only they could make their bakery items in house like they used to…
Shyni Y.
Rating des Ortes: 4 Toronto, Canada
4.5 stars, because it’s 24 hours(and in the downtown core, we have slim pickings of 24 hour anything) and because my experience with this place mostly pertains to overnight Timmie runs and breakfast hour. This places is awesome — I love the space and the cleanliness they maintain during the morning rush — I imagine that if they can do that while trying to eliminate the maddening lineup, they can do it any time of the day and in the wee hours of the morning, it is IMMACULATE. The food here is pretty good — things are baked and prepared to my expectations, I have yet a problem. I like that the staff smile; don’t say much often but they at least smile. In the night time they even chat a bit which is nice, because I have done my time as an overnighter in a Tims and other places and it is NOT easy to keep eyes open let alone smile or chat. This was particularly heartwarming as my last dealing with overnight staff at a different Timmies was disheartening. ONE beef: why are there so many homeless /panhandlers crowding the door to this place? I feel awful walking out with food and no change to donate or even giving a dime to ONE and not to the other 5 that crowd this rather tiny entrance No it’s not gonna stop me from going — I will walk the extra 5 minutes to get my food here and forgo the 3 other Tims in immediate vicinity — but the door people are annoying.
Adele W.
Rating des Ortes: 3 Pickering, Canada
This Tim Hortons location is extremely well organized and seems to be able to handle high volumes of people quickly and efficiently. I was attending a conference at the Royal York and came here frequently throughout the weekend. Both the restaurant area and washroom are clean and tidy and the service was friendly. I do have to say though, I ordered their chicken salad sandwich for lunch one day and it was really quite salty… edible, but salty.
Matt T.
Rating des Ortes: 2 Jersey City, NJ
Meal: Timmy Run Rationale: I had actually planned to try a coffee and a doughnut from Tim Hortons, just to see how the North’s quick-fix caffeine-and-sugar institution stacks up against Dunkin Donuts, their analogue in most of the United States.(Full disclosure: I don’t really like Dunkin Donuts coffee and I strongly prefer Krispy Kreme doughnuts.) But when we learned that there is a name for the act of going to Tim Hortons, our obligation to make a Timmy Run whilst in Canada was reinforced. Food: We sampled four doughnuts and a cup of decaf. The coffee was as expected — somewhere between unremarkable and unpalatable. The doughnuts were bready and weird. Maybe it was that they were four days old and sold at this 24-hour location because they knew people who wanted doughnuts at midnight wouldn’t complain. Maybe that’s just how they are. But it was like white bread with a hole in the middle. Service/atmosphere: They had a USD/CAD exchange rate posted, so I guess you could pay in USD at this particular Tim Hortons. Not that it would have been a good deal. The rest of the service was utilitarian, as might be expected. Ask for doughnut. Give money. Receive doughnut. Next customer. Slightly disturbing were the people hanging out at Tim Hortons in a deserted part of the financial district at midnight on what I think was the August Civic Holiday, though I can’t say that’s not to be expected either. Conclusion: Still a Krispy Kreme loyalist, but I guess if I’m feeling particularly hypoglycemic a bready Tim Hortons doughnut will do.
Cheri D.
Rating des Ortes: 3 Toronto, Canada
I love the fact that this Timmies is open at every imaginable hour of the day. I pop in here on my way to work. Grab a quick tea and/or cookie or bagel and sit myself down near the windows to keep an eye out for my shuttle bus to arrive(which stops a teeny bit south of the Tim’s). It’s very clean and the staff are always very pleasant, especially for the ridiculously early hour I show up. The only bummer is that I usually arrive when they are still baking the bagels, hence i don’t get one. But that’s no fault of Timmies. Besides, my thighs don’t need the bagel every morning…
Stephan J.
Rating des Ortes: 1 Toronto, Canada
I do a lot of freelance AV work at the Royal York hotel and the closest place to go late at night or early in the morning is this place. Every time I order I have to say excuse me several times because I can’t understand what the cashiers are saying. If you are on the front lines serving the public you should be able to communicate clearly. I shouldn’t have to ask you 3 times to repeat yourself. Same goes for people answering phones! And what’s the deal with not accepting Interac?