Timeless Health Clinic

I have been a patient of Dr. Deschko’s for almost 2 years. Her professionalism, knowledge and kind heart has helped me personally, physically and mentally. I am where I am today because of the great care of Dr. Deschko!
As for the credit card comment; every business asks for a credit card when booking (physio, massage, etc).

Dr. Deshko is a kind, competent, and caring doctor. I appreciate her integrative approach to medicine and her passion for healthcare. I was looking for Dr. Deshko’s contact info and I noticed the 1 start review — what a travesty. I have known Dr. Deshko for quite some time and I would hate for that review to dissuade someone from experiencing this fantastic model of healthcare. For the record, many clinics are now requesting a credit card to schedule an appointment because we live in a society where entitled people feel the world revolves around them and they don’t respect other people’s time. Secondly, it is clear that the previous reviewer never actually stepped foot in the clinic (which is quite lovely), nor has she met Dr. Deshko (who is also amazing), so I feel confident in saying that you can comfortably ignore that unfounded and reactionary 1 star rating. Allow me to give you an actually helpful review:
Pros:
— easy online scheduling
— Comfortable and modern clinic setting
— Access to highly trained Docs trained in both modern naturopathy AND acupuncture
— Very educational and informative blogs
— Competitive pricing offers great value for the services rendered here.
Cons:
— This is a small boutique clinic, your not going to get all the modern technology and support staff of big corporate clinics. You need to help out by communicating what you need, contacting the office with questions, and being a reliable patient.
— ND’s do not have hospital privileges, you will need to maintain a relationship with an MD primary care doctor as well for hospitalization and pharmaceutical management.

Tried to make an appointment with this place so I did it online. A week prior to the appt I received a voice message asking me to call them. I tried calling them three times and each time I got a live answering service. Each time I left a message requesting a return call but did not receive any. I went online and cancelled the appt two days prior to the appt. Miraculously someone called me back immediately! No issues cancelling. The receptionist asked if I wanted to reschedule and I told her I would do so online.
I made another naturopathic appointment two weeks prior to the appointment date. Two days prior to the appointment, the receptionist calls and says «I need your credit card information». She says it’s the cancellation policy. I told her I will not provide my credit card over the phone and question why they didn’t ask for one the first time I made an appointment or when I had made the second appointment. She insisted I give her my credit card information. I told her to cancel my appointment. I didn’t think their services were professional or ethical.