True MediSpa

I’ve been a client at True Medispa since it’s doors opened 10 years ago and I wouldn’t go anywhere else! I feel confident that my aesthetic and cosmetic procedures are being performed by competent and qualified professionals. I see Dr. Gerstein who is amazing, and as a bonus has the best personality! I always leave looking and feeling refreshed. I’ve referred many of my friends who are very pleased with the services and have also become long-​term clients. I love this place and would highly recommend it!

I’ve been visiting Dr. Romy since 2009 for botox — she’s the best in the biz. I have been through my fair share of Med Spa doctors, nurses, and questionable qualifications staff to know amazing skills when I see them. I have had botox from others but it is never looks as good or seems to last as long. Dr. Romy is truly and artist and know one knows I get botox until I tell them-she’s that good. Thanks Dr. Romy you are an amazing doctor and a wonderfully sweet person that makes me feel great after each and every visit.

Actually a 3.5
I went to True Medi Spa for laser hair removal on my underarms over a year ago. I thought I’d wait to see the extended results before writing a review.
I purchased two vouchers for 12 treatments. I was told that my results would be excellent as my hair is dark, but my skin is light. I had the same technician every time except for my last visit and she was very good about my often high sensitivity and the fact that the treatments were often quite painful for me.
Scheduling an appointment was never difficult and they always called me a day ahead to remind me of appointments. The real difficulty that I had was their location. I wasn’t careful about looking at the location when I bought the vouchers and since they’ re pretty far uptown and off the direct subway line it was a bit of a pain to get there especially if the bus was crowded or the weather was bad. This is not really there fault, but if you live downtown, it’s not an ideal location.
At one point, when I was halfway through my treatments, they did pull me aside and give me the sales pitch about buying more sessions, but at that point I could no longer afford any more and I really just wanted to be done with the treatments as they were painful.
A year later I have minimal regrowth on my underarms. Apparently, results are never permanent and repeated treatments are necessary for completely permanent removal. I still shave, but maybe every two weeks to remove stray hairs and that’s fine with me.
I understand that some spas have pain free hair removal machines. I might consider going back to another, more convenient place if the price were right. But for what I paid for this package and the results I received, I’m quite satisfied and I think they did decent job.

I love this place — the technicians are super professional — and they are often booked. I book 6 to 8 weeks in advance to get an appointment.
They are open later on Thursdays, and open on Saturdays.
I have had laser hair removal appointments done here as well as chemical peels — and they are great!