Uncle Jacob

We rented a tandem with front and rear racks for our wedding. We got it for $ 90 for two days ($ 40/​day + tax). It was a little worn-​looking to begin with, but after my husband decorated it with fake flowers it looked fine. The stoker seat was both rusted so that we couldn’t raise it and initially loose so that it shifted as we were going around a corner. Easy to tighten it, and it wasn’t so low that it was uncomfortable for me, but we probably should have checked that out before hand. We mentioned it when we brought it back. Otherwise, good service.

Since they «fixed» my bike, it’s useless.
Clueless mechanics.
Non existent customer service.
They are also selling stolen bikes.

I had a very bad experience at there.
I purchased a second-​hand bike from there by around $ 200 dollars (plus a U-​lock and tax, totally around $ 260). After a week that I purchased the bike, the chain was broken. It’s definitely very dangerous when you’re riding a bike and suddenly found that the chain is broken (which means that they did not check all the bikes and do necessary repairs before they sold their bikes.) I took the bike back and ask them to repair it. Because it’s still within two weeks, so they did it for me without any extra charge, but their attitude was terrible! (it was like blaming you)
More than that, the guy (an old Chinese man) who sold me the bike told me that if I take the bike back to Jacob one year later, they could offer me around $ 80-​$ 100 (depending on the condition of the bike) to purchase my bike. I bought it in Sep 2013, and took the bike back in Jul 2014. Guess what the guy told me? He said, it’s never possible for them to offer a price higher than $ 50 (U-​lock included). (To make a remark here: I keep the bike very well, and the condition of the bike is roughly similar to the time when I purchased it.) I felt really angry at that moment because I thought that the guy broke his promise (I gave him the receipt and told him what he had told me. But he argued that «one year later» means before 2013, and it’s now 2014… Now I learned what «one year later» actually mean!). Since I am moving out, I have no alternative but to sell him the bike in such a price!
So, my suggestion is that, if you really want to buy a good second-​hand bike with a reasonable price, don’t do it in Uncle Jacob! Buy it from craglist or other bike stores instead!

Uncle Jacobs is a great place, the prices are just a little steep.
When I got my bike we tried to work out a deal. It was an old road bike. I got it for $ 200. And they included a tune up.
Some Bikes might be overpriced, but the older ones are pretty good for their price.
I’ve had several problems with the bike, and they were nice enough to fix them for free. Understanding that I did buy the bike there.
The old chinese guy seems to not know much about bikes, but is a terrible businessman. Don’t work with him. Work with the other people there.
There is a young white guy who fixes bikes there. He’s a great guy. Everyone else is helpful.
If you are just looking for a somewhat cheap road bike for the summer, go there. Why spend $ 400 on a bike to get from point a to point b? It does the same for half the price.

Gross place! This place stocks a lot of nice (well they would be nice) older vintage bikes, but most of them are in very poor condition, not cleaned or tuned, rusted, bar wrap coming off. And they want to sell them to you for around $ 1000! I mean $ 1000 is a lot, but it’s one thing if you’re getting a supremely preserved and maintained bike in beautiful condition with top of the line components. This is not the case here. Honestly just search craigslist, and you will no doubt find better prices, and likely bikes in better condition than this place. Being in the store is also very uncomfortable, as it is dirty and cramped, and the staff aren’t very helpful.
Also it’s been said that this place deals in stolen bikes, and from the type of guys I’ve seen hanging around the shop I’m not really surprised. AVOID!