I avoided this chain for the longest time because of the word«barn». After all, I didn’t move to Toronto so I could pretend to live in the middle of nowhere. Descriptions like«rustic» or «country living» make me uneasy. Fortunately, Urban Barn is decidedly modern, free of farmyard smells, and boasts great customer service. A knowledgeable and experienced staff member, Helen, helped us navigate the mysterious and unstable world of sofa choices. Who knew there were so many details to consider in the purchase process? Helen at Urban Barn does. She’s mastered an expert line of questioning that can lead you from couch confusion to confidence. Arm height, length, tufted or non-tufted, leather or textile, pet/child friendly, budget conscious, straight-backed or tilted, and level of cushioning support… you’ll need to consider these aspects(and a few more) before narrowing down your choices. Fortunately, the education process requires a lot of sitting down, relaxing, and putting your feet up, which is really the ideal way to make an important life decision. I will definitely be back here. The product quality and prices are quite good overall and I highly recommend you visit — this is one shopping destination that won’t leave you tired or on your feet for very long!