Villa Madina

Outstanding value. Fresh vegetables. Quick service. Don’t worry about the lunch line it moves quickly.

Don’t get me wrong their food is amazing. I always order the kefta plate, which includes a beef kefta kebab, roasted potatoes, hummus, and garlic sauce, with your choice of rice and salad, and the portion sizes are quite reasonable for $ 10.60. However this one guy working at the cash (I believe he’s the manager) is so rude! He’s absolutely impatient. While I was waiting for my receipt to come out, he just grabbed the machine out of my hand and pulled my debit card out with a force, and instead of handing it directly to me, he literally threw it on the counter. I get that it’s really busy during lunch time, but that does not mean you should be manner less. So overall the food was great, but the customer service wasn’t.

There is a Villa Madina in the Scotia plaza food court which is around 10 mins walk from my office.
I usually go there for lunch when I am starving or in other words, very very hungry.
The quantity of food is definitely worth the money.
I always take the chicken shawarma plate with brown rice.
The plate consists of brown rice, potatoes, lots of chicken and variety of salads to choose from. You can even get all types of salad and
it is included in the price.
One great thing is that they give a lot of chicken and not just put a little on the top. This plate costs 10 bucks and makes me content.
Talking of taste, it is very good too although the potatoes are deep fried, hence not very healthy.
I generally refrain getting a lot of those.

The person serving the plates is careless and mixes all of the serving dishes together. That should have been my first clue — the food display looked aweful and each dish, although originally separate and unique, had become a mish mash of everything else as the person serving drops food into adjacent dishes in order to gain speed.
Staff at the cash is rude, doesn’t even thank you for the service. When I indicated I would not return, he indicated he didn’t care, didn’t apologize for the poor service.
Worst of all, the food was so bad, you might as well buy a box of salt and eat that directly from the box. The food was so salty that I could still taste it in my mouth hours later. I was there with a few other friends and their experience was the same.
The Unilocal rating system requires a 0 star. This restaurant should not be allowed to be in business. I would not recommend this restaurant to anyone.

Good place for a quick meal. The food seems to be of good quality. Wife and I liked it.

I’ve been here three times, the line up gets long during lunch time. A safe bet is to order their chicken shawarma or the combo (beef and chicken) shawarma rice plate. They go lightening quick so you have to be on your toes when ordering, or else you’ll get staredowns from people behind you for taking too long. Each time I place my order I get a bit flustered, they expect you to know what they have to offer already. When I ask about the salads, they go thru them so quick I could only remember what the first one was called. With the rice plate you get a pita bread, humus, a choice of salad, rice, potatoes and some meat, for about $ 9 including taxes. A bit pricey considering other options at the fast food joints right next to them. Their meats can be a bit dry, so make sure you say yes to the sauce.
I ordered their pitas once and was quite disappointed, it was not filling. So go for the rice plates if you have a big appetite.