Wendy’s

Location: this is the only burger joint in the student centre. They have a captive market and they know it and take student patrons for granted. Now that there’s a better burger place in York lanes, I doubt I’ll be back here.
Service: the service is rude. They don’t smile or say thank you come again or anything. Once They got my order wrong and when I asked them to fix it, they did and handed it to me and said «there. Are you happy now?» Said in a snarky tone.
Food: I find the food dry and bland. The menu is a bit bizarre in that you can’t customize. I prefer the burger places where you choose your toppings and the burgers are tastier even if I have to pay a little more.

This is easily the fastest Wendy’s I have ever been to. No matter what I order (burgers, fries, salad, etc.), the food is always ready within thirty seconds, even if I make additions to my burger. I’m not sure if they preassemble their popular burgers or if the people in the kitchen are robots, but the food is always warm, if not hot.
Two things I don’t like about this Wendy’s:
1. You can’t order a chocolate Frosty. It’s the best thing Wendy’s has to offer, and this location doesn’t sell it. They only have vanilla. Really, who buys a vanilla Frosty?! Well, at least they can make soft drink floats.
2. I have never seen any of the employees smile, laugh or make any minimal effort to pretend to enjoy their work. They barely even talk to each other. You’d think in four years of eating here, I’d see some hint of emotion coming from the employees, but nope. The three managers (Indian guy, Filipino guy and Chinese lady) are the only ones who take orders and I have never heard a «thank you» come out of any of their mouths. It’s very unlike any other Wendy’s I’ve been to, where the employees are usually pretty friendly. Oh well, as long as they get my order right, I can’t complain too much about the standoffish service.