Allwest Insurance Services Autoplan

I have nothing but good things to say about All West! Professional, courteous efficient and knowledgeable. My whole experience from registering an American car was seamless. I’ve had several cars in the past and they’ve never failed to give me advanced notice with plenty of time to renew and they came right to my business. Service with a smile and makes doing car insurance a no hassle routine. The best insurance dealer in the lower mainland by far!

Can’t say enough about how great AllWest is and has been for my insurance needs. Received a friendly phone call reminder that my car insurance was due for renewal. Staff were very knowledgeable and reviewed all of my coverages.
***LOTS OF PARKING ***
Have been dealing with them since I moved from Kelowna. They are exactly what you are looking for when you are needing insurance!

These guys are PUNKS. Employees will block you in at parking lot and give you attitude.
Lots of other insurance places out there who won’t treat you like garbage.
Dec. 24 I drove over to renew my insurance that expired the next day. The girl who helped me did the simple renewal came out to place the new sticker on my car plate. I noticed a car blocking me in. And the girl with decal would have noticed also. I was parked in their customer parking spaces in front of the all west store on burrard.
I could get out of there due to a white Audi parked directly behind me. Illegally. Blocking me in. He was parked right In front of the all west insurance doorway.
Assuming it was a jerk customer I walked in the rain back into the office and asked loudly if the driver of the white Audi was in there as was blocking me in. No one payed any attention to me. So I asked again. And a staff member said oh that’s so and so who works here. Hold on I will have him move it.
I waited out by my car for the guy to move out of my way. This employee (more like punk guy in a really bad suit and douche alert haircut) comes strutting out and says to me really rudely something about me causing a scene and he was parked there first?! Sort of stands by the car like he wasn’t going to move it. What is this some sort of messed up power move between employee and customer on Christmas Eve? I don’t have time for that crap.
I was like huh? Parked there first? That makes no sense and is irrelevant. I am totally blocked in the spot sooo please just move your car. Then he gets in his car and RIPS into an actual parking spot. Like. He’s a race car driver in his little Audi and I have the audacity to call him out on blocking ME in.
What a jackass. All west. I don’t want to deal with punks like that. So I won’t be back to do business with you.

I’ve been using these guys for my car insurance for 7 or 8 years now. They make renewals so convenient. In the month leading up to the insurance expiring, they send a letter by mail and make at least two phone calls to remind you that you need to renew soon. You can get all of your coverage reviewed and set up over the phone, and then they will COME TO YOUR HOME OR OFFICE on a date and time (within a 2-​hour window) that works for you. It’s hard to forget to renew your insurance when you get four reminders (one from ICBC and three from Allwest), but in the event that you do, the home/​office service is very convenient, since you can’t exactly go driving your uninsured vehicle to their office to do the renewal.
Gone are my days of wasting a couple of hours driving to the insurance office, waiting for an agent, and going through all that paperwork. Now I laze around my apartment and wait for them to come to me ;)

Great insurance options

will never do insurance with them again. switched cause dealership set me up with them.
got a ticket and my car towed cause i had no insurance.
Idiot agent Lily Dam forgot to renew my insurance and tried to put them blame on me when she clearly didnt know what she was doing. they said nothing they can do.
why im stuck with a ticket cause they hire retards is beyond me
dealt with axis insurance all my life and never had a problem. switching back
hurting…

We’ve always enjoyed dealing with these guys. The home service and reminder calls are well-​appreciated!

You know what kinda sucks? The fact that ICBC won’t change billing information through email or over the phone. You have to go into an autoplan broker, which wouldn’t be so bad, except, I’m one of those types who relies on my insurance broker to come to me. Thank you HUB for offering that — it’s a selling feature, for sure.
But, today was a special case. I had to change some payment stuff so I Unilocaled and found a nearby autoplan broker. Ta. Da.
They were fully staffed for a Saturday and there was no line. The receptionist was able to handle my request and while she did I watched as 6 other insurance agents were hitting the phones: talking to the police on behalf of someone whose decal had been stolen and reminding clients that their insurance was about to expire. They seemed like a pretty friendly bunch. And if I were to ever change from having my insurance gal come directly to me, I’d probably go with Allwest.
Be warned — this parking lot is a nightmare. But on the plus side, Allwest has spaces reserved especially for their customers.