Audi Downtown Vancouver

I had the great experience at Vancouver Downtown Audi. Mike Ko is my salesman. We went through many details of the 2016 Audi A4 and I loved the car after the test drive. Especially, Mike Ko got the awesome leasing deal. I’m really appreciated the hard works that Downtown Audi did for me. I purchased the 2016 Audi A4 on Sept 19^th, 2015. I’ll definitely recommend all my friends and relatives to Audi Downtown! Go Audi Go!

Picked up a Audi A3 TDI from Mike Ko recently. He was super helpful and patient explaining everything inside out. He is also fluent in Mandarin. In the future I would definitely recommend my friends and family to buy a car from Mike. Just a wonderful experience overall.

I had just returned to vancouver and have encountered such immature and unprofessional service from such a well kown brand car. I have never owned an Audi before but would love to one day, but I truly advise to not visit this dealer for such unprofessional services like what I have experienced. I resent dishonest comments and reviews here to misguide other firsr time car buyers like me. That being said, Mike Ko has finally took one professional judgement to provide me with a one sentence e-​mail and copy of my refund receipt.

My girlfriend and I went by Audi Downtown to view the new Audi A4’s recently. Mike Ko offered us a great experience. We were able to look around their showroom with no hassle and was offered a test drive. He even offered us a second private test drive if we wanted to have more time in the A4 before purchasing. Looking forward to an Audi in the future.

I had a very good experience at Audi Downtown Vancouver. Mike Ko, from sales department helped me to choose the right car and made the whole process very smooth. He even contacted with my previous dealer and arranged my old car lease return. I visited Audi dealership 2 times in total before deal was done. I would definitely recommend Mike to anyone who is looking for a new car.

Our experience at the Audi downtown location was really smooth and pleasant.
We were dealing with business sales rep Kasthure. She explained the entire procedure and quotes in detail. Interactions with the finance manager Am were very good and transparent.
The entire process from walking into the dealership to driving out with our new car took exactly 4 days, which was unbelievable. All the documentation and other formalities were handled very smoothly and explained in detail. We would definitely recommend our friends and family to walk into this dealership id they are planning to buy an Audi.

Where do I start?! I had been dealing with Josh C Who came highly recommended by an associate. This guy knows his cars inside and out and what a pleasure to deal with. Josh assessed my previous vehicle and we discussed what it would take to get me in to an Audi. I had not yet decided whether or not I wanted to go with the RS7 or or a newer model of my CLS 550. Switching brands was a big step for me. When I decided against the RS7 I let him know and he pointed out that the S6 was going to be newly designed and given a boost from the previous years model. It had all the features I wanted and then some. After reading the review in «car and driver» I was sold. I put down a deposit and six months later I was sitting in my brand-​new S6! I decided to lease the vehicle but thinking I would buy it out in the end I purchased a extended warranty that covered tires dents scratches leather paint etc. So glad I did as two months in, with all the construction going on in my neighborhood I drove over a large screw and punctured the sidewall of One of my Perelli tires. I informed Josh (my run-​flat was engaged) who told me to go to the sales center immediately. He hopped in the car and we drove a block to the service center. He had my car put on the lift to have my dummy tire put on so that I could get on with my day. He had the service associate file the claim for my tire and the next day my new tire was put on in less than 10 minutes in and out! Now that is service to the max! Kudos to you Josh! Looking forward to refer as many people as I can to you and Audi downtown Vancouver!!!

Overall good experience with Mike Ko. Good explanation of all feature of the car but tend to rush things because of the busy environment.

Our overall experience here has been good. We were mainly dealing with a young Audi representative — Kasthure. My husband, daughter and I came in a few times before knowing what we wanted… and she was very helpful every step of the way. We were originally thinking of buying a used 2007 Audi Q7 as we were told that the warranty still existed for this vehicle. Once we were ready to sign the deal for the used car, we realized that the warranty was in fact, not included and very expensive to add so we ended up backing out of the deal and changing our minds on the whole thing. We gave it a few days, and thought about going back in to check out the pricing for the brand new Q7’s as we knew that they definitely had warranty plans.
We realized that leasing the new Q7 made more sense for us (and our businesses)… We even got to choose our own colour (which we did not for the used Q7).
Both my husband and I were all for the white, and after our negotiations, we signed the deal and were told that the vehicle will be in a month later.
Luckily, they called us MUCH sooner than a month after… it was more like a week or two, which is amazing as we were expecting it way later. I was so ecstatic when we got the call, we picked it up the next day! We insured the car right then and there, had help from every person in every department pretty much…
Their customer service is pretty amazing (this is a given if they want to make sales!) but I was especially fond of Kasthure’s generous heart when she shared her granola bars with me when I told her I was hungry!
Before we drove off in our car for the first time, Kasthure gave us a full run down on our vehicle and we got to know every square inch of it. She even took some pictures of us with our new purchase before we left so we can remember this moment forever.
We absolutely LOVE our brand new white Audi Q7, and will definitely recommend this brand to everyone!