Caffe Artigiano

Absolutely disgusting. Not very hygienic at all. I will be contacting BC Coastal Health once I’ve heard from the owner. I’d like him to try to resolve the situation, first. He doesn’t seem like a reasonable man, though.
His staff are poorly trained and extremely ignorant toward the gravity of the situation. I tried calling to report a few things and a very rude lady over there got all defensive when I was just trying to help. She hung up on me when I asked to speak to her boss. I then had to track down the owner myself and still haven’t heard back from him. Probably because he doesn’t care about his customers.
The ham and cheese croissant sandwiches are about $ 9 for the thinnest slice of ham the machine would allow, and the thinnest slice of cheese on a tiny croissant. These sandwiches are so sad looking that they probably get bullied by other sandwiches. How they get away with disrespecting our intelligence is beyond me. If you are an intelligent person, it is in your best interest to stay away from Caffe Artigiano. Such an unfortunate waste of a business. The owner should be ashamed of himself and stop cutting corners before someone gets sick or ripped off. Terrible hygiene and terrible value. Terrible food and the worst coffee. Go to a real coffee shop. None of this phoney garbage.
*UPDATE*: Ever since posting this review, I have been harassed by the owner of this establishment, Willie Mounzer. Unacceptable. I have told him to cease and desist contact with me and he has not listened because he’s an immature little boy.
Do not do business with Willie Mounzer.

Great coffee, good atmosphere and plenty of room and tables inside. Their pastries are lovely as well. I come here to work from my laptop and it’s my favorite spot so far.

It was Easter Sunday and everyone was having a good time. My friend and I arrived to a crowded Artigiano, sat down and both got a glass of water, my friend began reading a newspaper and just as I was about to go up and buy us each a coffee one of the staff came up to the table and rudely told us to buy something or leave. Well, I wasn’t about to tell him that we were about to do just that because he was very rude about it and I said, what will you do if we don’t? To which I was informed that the police would be called. I said, ok, call them and he did. I asked him his name and he said Tony. So when the police arrived, my friend and I left and I gave Tony a smile and a little wave to show him I had no hard feelings for what he did.

This place is huge! Lots of people camped out with their laptops though. Normally this wouldn’t be an issue, except theres always a bunch of idiots sitting by themselves at tables big enough for 4 or 6 people. So when a group of 3 or 4 come in there’s only tables for two available. Seriously?
Anyways, Artigiano’s coffee is always pretty good. They seem to have a decent selection of food to choose from as well. It would be nice if they had skim milk though.
As for the customer service, the staff are always really nice.

Came here on New Years Day! It’s quite a large coffee shop and I am a huge fan of their ginormous tables. We had a party of 18 and we were all able to fit onto one of their huge tables. They have 2 – 3 of these tables so always good to go in large large groups! The coffee itself wasn’t anything special. I’m not a huge coffee drinker (usually Timmies or Mcd’s) so I’m a bit biased when I say it wasn’t the best I’ve had, nor was it the worst. I’d definately come back to just hang out with friends though!

When I’m not in the downtown corridor and I really need a place to just go do my studying, this is one of my favorite haunts. As with every other locations of Artigiano, the coffee are superb for a chain/​franchise.
Normally, I’m there with my wife and she usually order the caramel macchiato and I order a Spanish latte. Both are spectacular, but both combined… it’s heaven in a coffee mug. The service is friendly and quick, so no complaints.
As for the location, there’s usually ample parking, albeit only an hour. But if you drive in a block, there are quite a few free non-​residential spots to park.
The décor of the place seems a bit lacking compared to the typical cozy coffee joint, but it does give off the appearance of cleanliness, which is perhaps the most important characteristics of any establishment.
My only gripes would be the hours, the windows and the WiFi.
While I don’t expect it to be open to service the night owls, scaling back the hours from 9:30pm to only 6:30pm is a bit of a drag. Not really a good studying place for those working business hours.
The second complaints are the blinds on the windows… or shall I say, lack thereof. The café primarily faces to the west, so when it’s around 4−5pm (depending on the season), the sun will start piercing the place. Some of those black sheer blinds would be good at reducing the harsh glares, plus it would add a bit to the coziness factor.
The last gripe is the WiFi. I don’t know if it is just somebody totally sucking up all the bandwidth or something, but it is pretty slow. Yeah Yeah, I shouldn’t complain about some free, but it’s now to the point where I’m using my wind mobile data as it’s actually faster and more reliable, lol.
All in all, it’s a great place to drop in, whether to chat and relax or to hit the books. ⁴⁄₅ for me.

Lots of space, which is fine. The coffee is probably good. But the service feels so impersonal (perhaps because, as another reviewer pointed out, it’s a franchise?) that it doesn’t quite feel part of the neighbourhood, at least yet. And the food is comparatively pricey.

Great Spanish Latte :) plus friendly staff and wifi.
It feels weird to review a franchise because surely there’s a set of standards? I dunno, unless a Starbucks was egregiously bad, it would just be a Starbucks.
But this Artigiano location is awesome purely in terms of where it’s situated. I am nearby a lot and always thought it would be nice to have a coffee shop between 27^th and wherever the next one is, 14^th maybe. God forbid you have to walk more than 3 blocks for coffee anywhere in the city.

great addition to the hood.
French Table must be happy next door, more French.
Nothing more to be said, comffy seats and rarely crowded.
Love their espresso, a strong and short, 2 ounces is all you need LOL.

New location that opened on Main. It lacks the personality and ambience of their other locations, however, there is a lot of room inside. I came here before an Elite event to get some coffee. The coffee was decent, however, they lacked in the pastry department, especially ones that are accommodating to my dietary needs. Customer service was friendly enough.

Another brand new coffee shop opened on Main St now. Caffe Artigiano make an excellent cappuccino and other specialty coffee! The barista was friendly and made details of latte art!
It’s quite spacious and clean. You really can sit and chic chat with frieds while enjoying the coffee.

Came in here today to get out of the pouring rain.
Place was warm but not too warm.
Spacious.
Ordered a large coffee, Russian Earl Grey & a chocolate croissant.
Came to $ 9.05 incl taxes.
Croissant would’ve been better if warmed up so the chocolate melted.
1^st time I’ve spend 2 hours in a café just chatting with my DH.
It was nice.
Staff are friendly.

A lil pricey. I mean 8 dollars for a sandwich? It was a really good sandwich though not gonna lie. The service was very quick though. ¹⁰⁄₁₀ for service. They were polite and made the experience enjoyable, without being annoying. The wifi password is caffeguest.

Came here for some tea and a good chat with friends. This location, being newer, is definitely one of the nicer ones in town. Not to mention one of the most spacious.
Parking is available on the side streets.
As mentioned, the place is spacious. Almost too spacious. They can easily put more tables into here without making it feel cramped. It’s also nice and quiet, so the place is ideal for a chat.
Staff are friendly, and take some extra care when making your beverage. Special mention.
The tea sets they use here are very quaint. Maybe I’m just easily amused, but I felt like I was using a prop from a movie set. The tea was quite good as well. Just the right strength.
My only gripe is that the place closes early on weekends. But I don’t blame them — this location doesn’t have the best foot traffic.

I love this Artigiano! Very spacious with lots of tables and good lighting. Great for working, studying, and groups. This location is the only Artigiano I know of that has free wifi! Most locations I have been to such as the North Vancouver and Hastings Burnaby location don’t have wifi. Staff are friendly.

Glad to be the first to review this place. Huge coffee shop. They serve food as well. Their grilled veggie sandwich is amazing. Caramel mochiatto is delish! Price is fair. Comparable to Starbucks! Great location. We only stumble upon this place because we had to wait an hour to eat dim sum. They have free wifi. Password is caffeguest. Great for us because we are from California and desperately in need of wifi lol.