Davie Village Groomer

Well my experience has been excellent with Helen and Davie Village Groomers — she is the new owner now for a year or so and is a very skilled groomer who does exactly what you wish and makes suggestions regarding future grooming as well. She maintains a very open, friendly, welcoming atmosphere and my dog who was quite a handful to groom just loves going to see her. I have had him groomed there for the last year and every time she does an excellent job on him. I also see the other breeds of dogs which she does and they are all done to perfection in a relaxed, professional manner.
This other review must have been for a previous owner of this business and certainly nothing to do with the present services and skills of Helen the current owner.
Contact her and you will be exceptionally pleased with the care and grooming services your dog receives.

If I could give this guy Zero stars I would.
I took one of my dogs in to get groomed and left him with specific and simple instructions. I wanted him cut but I didn’t want the hair on his ears or tail cut AT ALL and wanted little bangs for the front over his eyes. I come back to pick up my dog and he has had the clippers taken to him from top to bottom. The exact OPPOSITE of what I asked for.
I had to pay to get my dog back but after thinking about it for about 30 seconds I returned to speak to the owner/​groomer to ask for a refund. He argued with me heatedly and I nearly left without a refund. I asked him if he had gone to get a haircut and the stylist shaved it all off, would he pay for it? He said no. I demanded my money back but ended up having to threaten to tell every dog owner that I ran into for the rest of my life how «great» of a job he did, going out of my way to go to dog parks and put of flyers about him before he agreed to a partial refund.
If that wasn’t bad enough, my dog was cowering with his tail between his legs when I came to get him.
I could never make my dog go back to this place again, we go to Bark & Fitz now, and he (and the new dog) come back HAPPY and looking like a million bucks!
*EDIT* a «very concerned» customer of Davie Village Groomer has repeatedly contacted me because he feels this review is unfair. In the interest if getting him off of my back I should note that THIS REVIEW WAS WRITTEN A FEW MONTHS AFTER THE INCIDENT HAPPENED.
ALSO — he seems to believe that the owner of the store is a woman, and has been for «many» years. I can say that over the (now) 14 years that I have had my dog, there have been several owners of this store. My review is OBVIOUSLY intended to be for whomever owned/​ran the shop at the time I got my dog groomed.
I will still never bring my dog back there.