Frontier Cloth House

Don’t ever go to frontier. They have now moved to surrey. I had a custom order and instead of the agreed upon two fittings it has become 5 and I still don’t have them. The mgr, Sunil, is rude, lacks courtesy or service and never calls or come thru when he says he will. The prices are doubled or tripled so that it looks like he’s giving you a deal. It’s a scam. The outfits I ordered were not ready in time for an event I was attending and I had to find a new tailor to finally make the adjustments needed so it could be wearable. This place should get a –10 rating!

The selection is great but comes at a price… if you don’t mind being mocked, disrespected, treated horribly if you want to think about a purchase or are desperate, then frontier bridal is for you! I had the worst experience the moment I walked in. The guy was hesitant in helping, every time we wanted to gage the price he would be vague and condescending. He suggested I try the bridal outfits, and I did. Then he said which one I wanted, I said I need to bring my mother and mother in law to help make the decision. He said for what!!! I told him I’m not buying, he said he will refuse to help me next time. I was just shocked! Come on Frontier, we don’t live in the dark ages… look up customer service and basic R-​E-​S-​P-​E-​C-​T!

Ah, the well established but run-​of-​the-​mill Frontier Cloth house. What to say. They’ve been around for a long time and are one of the few successful indian clothing stores still keeping the much loved Vancouver Punjabi market alive and running (all other stores have made a beeline for the black hole that is Surrey). They do have attentive service, to the point where they’ll keep harrassing you til you buy something. They specialize in doubling their prices to rip off unsuspecting white folks but anyone who has a hint of brown in their skin will know that the doubling tactic is their trademark, and bartering starts by halving the price and going from there. Another positive is their mammoth selection of garments.
But is it worth having a giant number of tacky, gaudy, and flashy salwar kameezes and such? Who needs a bigger selection of unfashionable and not very tasteful garments? What the lower mainland lacks are boutique indian clothing stores with clothing inspired by the latest from Indian designers. Sadly, Frontier cloth house’s items are far too dated. It’s true that Punjabi fashion is a little behind larger cities like Bombay, but out of their thousands of items I can’t find a single thing I’d want to buy there.
A visit to Frontier cloth house is for nostalgia (with Limca in hand, bought from All-​India foods nearby), not for fashion I’m afraid.