ICBC Vancouver Point Grey

I converted my Japanese DL in November 2014 and then my wife’s license this week. I am consistently impressed with the cleanliness of the facility as well as the personal attention by the staff. A smooth operation and clearly they are hiring the right people.

Super friendly and efficient. I’ve been here about 4 times in the last 5 years for license renewals, change of address, my kid’s learner’s test, and every time has been extremely pleasant and quick. Plenty of parking on the side streets.

I started Driving in Richmond and I took Four out of my five Driving Tests in Richmond and needless to say not a single one was good, my examiners were never friendly and I always felt as if they didn’t want me to pass. For my fifth time I chose to change the area in hopes that would make a little difference, and what a huge difference it made! Aside from the area I was driving in (which was really nice) the Staff at The Point Grey ICBC were friendly and always had a smile on their face. My examiner Katie H. was an absolute delight! For the first time in all my driving experience I felt like someone actually wanted me to pass my test! During the test she was able to notice when I was feeling a little nervous and told me to just stop, take my time and relax, and after that I was able to open up, feel more comfortable and confident in my driving. At the end of the test she told me what it was I needed work on and HOW to fix it. I now have my N and for the first time I am really enjoying driving.
Thank you KATIE ! and to the rest of the Point Grey staff for your great work.

Super fast and efficient! They’re very organized at this one. Friendly staff and the best location imo. Limited parking and it’s mostly full, but there’s plenty on streets nearby.

one of the nicer ones. Spacious, and most importantly, not mayhem like Richmond’s or Commercial before.
friendly staff.
Just don’t bring your cup of coffee for your road test, they’ll get nasty about it lol.
free parking in front.
clean washrooms.

These guys saved my ass!!! On a recent taxi ride to the airport for a business trip that required a car rental I realized my DL had expired. Luckily i Live nearby, jumped into the office, explained my problem, had my license renewed and was on my way in 6 minutes. If they hadn’t been so helpful I could have missed my flight for sure.

Fast Service but I was surprised that I was not asked/​required to take Eye Test to renew my License. Road Safety is key concern for me not only when I drive but also when I ride my bicycle during the shorter days that are now approaching.

I recently moved from the states and I needed to get a license. I came to this ICBC location expecting a similar experience to California DMVs– hour-​long lines, overcrowded waiting areas, inefficient waiting lists, grumpy employees. ICBC Point Grey was the exact opposite.
I came in and was greeted immediately by Greg, the guy running reception at the moment. I told him what I needed, I gave him my paperwork and he got me sorted out and was friendly and chatty the entire time. I don’t think I’ve ever met a government employee as happy as this dude.
I sat down and waited for three of four minutes, and when he saw I wasn’t being (immediately) helped, he opened up a window and finished the rest of my paperwork. My name was abbreviated on my student visa, which could have resulted in some major paperwork and red tape, but he disappeared into the back and came out a minute later to tell me he had it sorted out. I took my picture, grabben a temporary copy of the license and left. If I had been in California, I would have still been waiting in line at reception at that time.
Don’t dread driving-​related paperwork, cruise in here and get it all sorted out with friendly employees and non-​existant wait times.

* 3 minutes from start to finish — really!!! *
Wow. I never thought I would have a positive experience renewing my driver’s license.
Live and learn:
1) I parked outside in an easy to find free street spot.
2) I walked in and a very friendly receptionist asked how they could help me. When I said I wanted to renew my license they printed a number ticket for me.
3) Apparently they sort the various needs into different types of numbers «A» «B» «C» etc. And driver’s license renewals are in a category which doesn’t have to wait for lengthier things to get done. I got called within 1 minute of getting the number. Seriously. 1 minute! I didn’t even have time to read the magazines/​newspapers they provide or grab a hot beverage.
4) The agent took my payment, asked a few questions, took my photo, and gave me a temporary license until the new photo license arrives in the mail.
The whole thing from entering to exiting was literally 3 minutes. I’m still in shock!